Gradwell Wave

Gradwell Wave

Gradwell
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About

Calilio is an AI-powered cloud phone system that helps businesses manage calls, messages, and communication in one platform. With virtual phone numbers in 100+ countries and access across web, iOS, and Android, teams can stay connected from anywhere. Calilio supports inbound and outbound communication with IVR, call routing, call forwarding, business hours, voicemail, call transfer, power dialer, caller ID, call recording, call monitoring, and analytics. Ring Strategy helps teams control how incoming calls are distributed based on availability. Teams can manage SMS and MMS alongside voice calls, while Bulk SMS supports reminders, announcements, follow-ups, and campaigns. Contact management, notes, tags, recordings, and call history keep interactions organized. AI tools include call transcription, summaries, sentiment analysis, and an AI Voice Agent that supports customer conversations and reduces manual call handling. Calilio supports sales, support, call centers, and remote t

About

Meet our affordable, powerful and intuitive cloud phone system. Designed in the UK, Wave helps you and your colleagues work from anywhere. Easy management and configuration using our all-in-one control panel. Get set up in hours with easy onboarding and fast configuration.​ Access from any device, anywhere in the world. Designed with tonnes of useful features to help your business.​ Built with modern-day working in mind, Wave makes doing business easier. We’ve designed Wave with these key features to help businesses manage their telephony remotely. With Wave on your side, you will solve problems faster, communicate effectively, and benefit from collaboration like never before. The Wave solution helps you to reduce costs, save time, and seamlessly integrate hybrid and remote working into your business. We want our customers to succeed. Landline and mobile-compatible minute bundles. Full access to all call management and admin features.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Call centers, businesses of all sizes, remote workers, individuals, entrepreneurs and startups

Audience

Businesses and teams looking for a solution to manage their telephony operations remotely

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15 Per user/month
Standard Plan- $15 (Per user per month)
Premium plan- $35 (Per User per month)
Enterprise plan- Custom (Contact Sales)
Free Version Not Supported
Free Trial Not Supported

Pricing

$9.03 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.1 / 5
design 4.2 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • We have a garment business and we faced a lot of problems handling our clients. Calilio’s call queue and music on hold features have solved our problem. Also, Calilio provides call recording features and also has analytics from where we can track our growth as well.
  • Calilio has been a great addition to our workflow. The platform is easy to use, the call quality is consistently clear, and the features like call management and tracking really help keep everything organized. It has made handling business communication much smoother and more efficient. Overall, it feels reliable and definitely worth subscribing to.
  • I liked Calilio’s call routing, analytics, and team features. They helped us manage calls better, track performance, and keep communication organized and smooth.
  • nothing really, their website stated false information and Calilio did not take appropriate action in refunding my purchase.
  • Calilio has best user interface and also has good Customer support team also the pricing is Good for user.

Cons

  • So far, i don't actually have any dislikes of this product. It is helping my business vary well.
  • So far, I haven’t faced any major issues. I’m still exploring the platform, but everything has been working smoothly and as expected.
  • I haven’t faced any issues so far, and everything has been working smoothly. I’m still exploring the platform, but my experience up to now has been positive and reliable.
  • really bad customer support over chat. they simply follow scripts and do not pay attention to what is being communicated.
  • For my use case, i don't think i find any cons till date.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Calilio
Founded: 2023
Robinson Road, Singapore, 048545, Raffles Place, Singapore
www.calilio.com

Company Information

Gradwell
United States
www.gradwell.com/phone-systems/wave/

Alternatives

RingCentral RingEX

RingCentral RingEX

RingCentral

Alternatives

SendMyCall

SendMyCall

EZphone Systems

Categories

Business VoIP Supported
Cloud PBX Supported

Categories

Business VoIP Supported
Cloud PBX Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Virtual Extensions Supported
Web Conferencing Not Supported

Integrations

Amazon Web Services (AWS) Not Supported
LeadHeed Supported
Microsoft 365 Not Supported
Microsoft Teams Not Supported
Pabbly Connect Supported
Pipedrive Supported
Salesforce Not Supported

Integrations

Amazon Web Services (AWS) Supported
LeadHeed Not Supported
Microsoft 365 Supported
Microsoft Teams Supported
Pabbly Connect Not Supported
Pipedrive Not Supported
Salesforce Supported
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