CUSI

CUSI

Continental Utility Solutions
VIP Utility Billing

VIP Utility Billing

SoftwareSolutions
+
+

Related Products

  • Cadebill
    1 Rating
    Visit Website
  • Datagate Telecom Billing
    12 Ratings
  • OfficeSpace Software
    186 Ratings
    Visit Website
  • Insightful
    621 Ratings
    Visit Website
  • Sutton
    39 Ratings
    Visit Website
  • Resco Field Service+
    4 Ratings
    Visit Website
  • Canopy
    1,025 Ratings
    Visit Website
  • ShareMyToolbox
    41 Ratings
    Visit Website
  • GoCodes
    274 Ratings
    Visit Website
  • Resco Mobile App Development Toolkit
    2 Ratings
    Visit Website

About

CUSI delivers Customer Information Systems, Utility Billing, Customer Web Portals, Accounting, and Work Asset Management worldwide. In addition, CUSI develops, implements, and supports a comprehensive line of technology solutions for managing the operational requirements of utilities and local governments. Today over 1,100 water, sewer, gas, electric, and waste management companies utilize CUSI's Windows, SQL, and .Net applications to fulfill their operational needs. CUSI’s Mobile Work Order Management is simple to use and core functionality in UMS. However, CUSI has partnered with two different industry-leading GIS-based work asset management companies Cartegraph and Novotx. This allows complete integration of your companies work asset management and utility billing data.

About

Your utility collection office requires a utility billing solution that is flexible and easy to use in order to provide outstanding service to your customers. Whether you're billing for electricity, water, natural gas, or something else, VIP Utility Billing software will help smooth out the entire billing cycle. Used at agencies of all shapes and sizes, our VIP Utility Billing platform is flexible enough to handle even the most complex bill calculations and rate structures. It provides drill-down capabilities on accounts and bills associated with a single customer or landlord. Customers manage their accounts via online bill presentation, e-mail bill notices, web payment, and email/text notifications. View all information to assist a customer from a single menu selection. Processing of deposits is configurable to meet your individual deposit policies. Easily filtered grids to customize data display and output to other applications such as Excel and Word.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a complete Utility Billing solution

Audience

Local governments and agencies requiring a tool to manage their electricity, water, and natural gas billing services

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The customer support is great. I purchased this program in 1992 and they've come a long way. At first, it might take a couple of days to hear back from them but the last several years, I've received quick responses to my cries for help!

Cons

  • Maintenance prices have skyrocketed. I can't afford them anymore. They don't care about small companies (or individuals like me). They are looking for the big bucks that only municipalities can afford. If you are a small rural water system, this company is not for you.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Continental Utility Solutions
Founded: 1984
United States
www.cusi.com

Company Information

SoftwareSolutions
United States
www.mysoftwaresolutions.com/solutions/utility-billing

Alternatives

Diversified Billing

Diversified Billing

Diversified Technology Corp

Alternatives

IMS Utility Billing

IMS Utility Billing

Information Management Services
inHANCE

inHANCE

inHance Utilities
BlueOceanUtility

BlueOceanUtility

Blue Ocean Systems
UtilAbility

UtilAbility

Cogitate
UtilityBilling

UtilityBilling

Utilibill
SOFTWater

SOFTWater

Intedata Systems
Banyon Utility Billing

Banyon Utility Billing

Banyon Data Systems
CORE Utility Billing

CORE Utility Billing

CORE Utilities

Categories

Categories

Utility Billing Supported

Utility Billing Features

Account Management Supported
ACH Payment Processing Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Supported
Trash Supported
Water Supported
Work Order Management Supported

Integrations

MIP Cloud Supported
Microsoft Excel Not Supported
Microsoft Word Not Supported

Integrations

MIP Cloud Not Supported
Microsoft Excel Supported
Microsoft Word Supported
Claim CUSI and update features and information
Claim CUSI and update features and information
Claim VIP Utility Billing and update features and information
Claim VIP Utility Billing and update features and information