VIP Utility Billing Alternatives

Utility Billing Software that is Complete ... Comprehensive ... Contemporary. Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually. It is rich and full-featured. It offers clients the opportunity to improve customer service and satisfaction with an online customer portal where customers can access their account information and pay their bills. It offers the opportunity to increase staff efficiency by taking advantage technology to email bills, email customers from within the system and interface with any meter reading or accounting system. Available for LAN or Cloud, Diversified Billing can even be customized to meet your unique needs. Diversified Technology also uses its own software to offer utilities a complete managed billing service which currently sends 800,000 bills per year

We have built Skybill Utility Billing to meet the needs of all types of utility company. Skybill is a fully automated meter-to-cash solution for utilities, which can run your entire business efficiently in Cloud. Built on and incorporating Microsoft Dynamics 365 Business Central, Skybill fully integrates your ERP and billing operations. As a web-based service, Skybill is accessible from any device (desktop, tablet, mobile), without installing any software. Skybill is ideal for utility companies who have outgrown their existing systems (e.g. Access, Excel, custom-built billing systems), as well as those who are launching as new suppliers in retail energy markets. Skybill Utility Billing is a web, billing software for utility companies such as water, gas, electricity , heating , property manager, or billing on behalf of Landlord services. It provides companies set rates and tariffs per customer, customer group, property, a period of time or any other variation.

UtilAbility is a Windows based utility billing software package that was developed with you in mind. Now it's easy to create timely and accurate bills for water, sewer, electric, gas, trash pickup, user fees, and even cable television. With UtilAbility's user friendly interface you will feel comfortable right from the start. Our utility billing software adapts to your utility billing requirements and policies so you are free to bill the way you want. Designed with direct input from our customers, UtilAbility is the utility billing software you've been waiting for! Whether you create bills for a few or thousands, for commercial or government use, UtilAbility will handle the job.

Improve the transparency and efficiency of your water business with UtilityBilling, a trusted utility billing software. UtilityBilling is a comprehensive solution designed to eliminate hassle and ineffective manual processes in water utilities. It automates daily tasks so operations run efficiently. The platform includes a complete billing solution, bulk invoice generation, powerful CRM, customer portal, and automatic bill and collections notices. UtilityBilling also runs on any browser, anywhere.

BlueOceanUtility is built on the industry standard and industry-dominating SAP Technology – SAP Business One. The software gives you a sophisticated, affordable billing system that works the way YOU work. The system was specifically designed for small to medium-sized utilities and is fully integrated in a SINGLE DATABASE for all your needs. It delivers capabilities that only the largest utilities could afford. It is standardized and packaged so that you can deliver exceptional value to your customers.Customized for Electric, Water, Wastewater and Stormwater billing built on SAP Business One® Software. Extensible to meet your unique requirements while maintaining a single integrated database. Dashboard Reporting at your fingertips; consistency from financial summary reports to drill-down to billing. Interfaced to ITRON®Meter Reading Handhelds, outsourced A/R Collection Services, and Banking. Captures all utility data to inform consumers with better energy usage management apps.

The most flexible and versatile billing system available at any price, the IMS Utility Billing system can serve both private and public utility services. The system is easy to use for the smaller customers with only a few hundred accounts, yet powerful enough to handle large customers with many thousands of accounts. There is no limit to the number of customers the system can handle. Utility Billing can bill many metered services, including water, sewer, electric, or gas, as well as any additional charges that your service bills, such as pest control, late fees, or assessments. Standard billing forms (both laser bill cards and laser letter statements) are included with the program. Custom bill forms can be created for an additional charge. A new module offered will print the POSTNET Bar Code on letter laser statements, a great cost saver for large mailings. The IMS Utility Billing system interfaces with many handheld meter readers, for quick meter reading data entry.

Designed for billing water, storm water, sewer, electric, gas, garbage, recycling, submeters, combo meters, etc. Create detailed customer accounts, and attach customized services and rates. Full billing history, edit bills, adjustment tracking, meter device interfaces (AMR/AMI), direct payments, online payments, email bills, work orders, and thousands of reports. For over 34 years Banyon Data has provided quality products and services to municipalities and other public nonprofit entities. We design, develop, support, and train our popular, full-featured software for all public, non-profit entities, including cities, townships, towns, villages, boroughs, water districts, sewer districts, water and sewer commissions, electric utilities and cooperatives, tribal councils, utility boards, natural gas companies, public libraries etc. Banyon Data Utility Billing Software for water, stormwater, sewer, electric, gas, refuse-garbage, recycling, submeters, combo meters, etc.

Innovative utility billing software package featuring an integrated billing and accounting option designed for cities, rural water districts, other utility associations, or those customers wanting advanced reporting and unlimited expandability. This advanced system allows users to print reports from previous billing periods at any date and time, adjust entries from previous billing periods, print reports to PDF, and much more! JUS is a complete Accounts Receivable for Utility Billing and more. Separate Customer Account and Premise to easily move customers in and out of your service area and separate history for all customers. Organize and report on customers by user-defined Route/Book, Cycle, Class, Category, and Status. UNLIMITED Customers, Meters, Charges, Deposits, and History. Print and/or TrackService Orders. Detailed Meter Management including water loss and change out tracking. Automated Meter Reading/Handheld Device Export and Import.

CUSI delivers Customer Information Systems, Utility Billing, Customer Web Portals, Accounting, and Work Asset Management worldwide. In addition, CUSI develops, implements, and supports a comprehensive line of technology solutions for managing the operational requirements of utilities and local governments. Today over 1,100 water, sewer, gas, electric, and waste management companies utilize CUSI's Windows, SQL, and .Net applications to fulfill their operational needs. CUSI’s Mobile Work Order Management is simple to use and core functionality in UMS. However, CUSI has partnered with two different industry-leading GIS-based work asset management companies Cartegraph and Novotx. This allows complete integration of your companies work asset management and utility billing data.

Recognized as the industry's leading utility billing software, SOFTWater helps manage various utility office problems as well as eliminates manual operations and errors. Developed by Intedata Systems, SOFTWater's intelligent document management, flexible automation, and robust integrations enable users to bill water, sanitation, sewer, gas, and/or electricity cost-efficiently. Take advantage of the automation discounts offered by the USPS. We process your customer addresses for you, verifying them with the latest postal service database and providing the required reports. SOFTWater makes sending and receiving your address data easy with it’s built-in CASS utility. It will even remind you when it’s time to send your file for processing again!

The UBSplus® Utility Billing Software was written specifically for the Utility Industry in order to simplify your customer care, billing, and payment collection processes. Originally written in 1984, UBSplus® is continuously being enhanced to accommodate your growing water, sewer, electric, gas, garbage, and other billing needs. Your payments, adjustments, and miscellaneous charges are posted in real time to your customers’ accounts. A special “Print Cash Receipts” option allows for “cash register” style payment entry for front window or drive-through payment collection. “Print Cash Receipts” option calculates change and prints receipts to a receipt printer. A useful “Find” option allows you to search for customer accounts by account number, last name, first name, phone number, social security number, and even zip code. If your account numbers are bar coded on your customer bills you can dramatically speed the payment entry process by using our Auto Sensing Barcode Scanner.

SB Express is the all-in-one financial platform choice for small local governments that want an easy-to-use out-of-box accounting system. The SB Express is a fully integrated fund accounting, payroll, and billing platform built on over 30 years of successful government installations. SB Express manages a finance, payroll, and utility billing system that delivers the most modern technology available to your Agency. Payroll Control screen illustrating new look and feel. The layout is instantly familiar to current Springbrook Express users with the ability to drill-down into employee details where applicable. Chart of Accounts screen demonstrating the ease of seeing real-time financial numbers. This functionality, along with the ability to customize the columns that display, and other advanced search & filtering options, provides powerful enhanced search and download capabilities.

EDIFICE Utility Billing software solutions provide utility districts and departments with comprehensive software tools for water billing, sewer billing, fire protection billing, stormwater billing, electric billing, refuse and recycle billing, job billing, and many other types of metered and non-metered services. EDIFICE emphasizes ease of use and is designed to help your staff serve your customers quickly and efficiently. EDIFICE consists of a complete utility billing and customer relations management solution, from billing to service management, mobile work orders, full financials, and much more. EDIFICE Mobile Work Orders extends the EDIFICE Service Management module directly into the field and is integrated with Service Billing/Jobbing and Inventory, which creates a seamless workflow environment from the field to the back office. Architected and built by Northern Data Systems, EDIFICE utility billing software is a highly integrated yet modular system.

GridX leverages interval smart meter data to support any complex rate and billing models, including TOU and real-time pricing. Through a flexible architecture, you can quickly plug in new components and eliminate outdated ones to pursue new business opportunities and comply with regulatory requirements. The GridX Enterprise Rate Platform reduces implementation and substantially speeds up time-to-market for new rates, products, and services. GridX transforms your relationship with customers by augmenting the meter-to-cash process with industry-leading rate, bill, and cost analytics. Our enterprise platform puts rate, cost, and savings analyses at the fingertips of CSRs and key account managers, helping them tell customers exactly what they can expect to pay when making clean energy choices. We enable utilities to offer personalized, valuable, and actionable energy and cost savings insights in real-time, across all communication channels.

Seamlessly manage all phases of billing for metered and non-metered services with fully integrated service orders. FundView Utility Billing provides integrated tools to manage new connections, meter changes, transfer, disconnects, billings and payments. Features include date-driven rate tables, prorated charges by date range and metered/non-metered services. FundView Utility Billing is a web-based solution that seamlessly manages all phases of the billing process. Multiple metered and non-metered services, consolidated billing accounts, integrated service orders, deposit management, penalties, fees, ACH/online payments and email bill distribution.

Local governments and special utility districts that bill customers for water, sewer, garbage, etc., know how important it is to provide accurate, timely service. The continuous cycle of billing for these utilities is a great fit for the automation that Black Mountain’s Utility Billing Software provides. As with most Black Mountain products, integration is a key component. Used together, our Utility Billing and Cash Receipting products automate and simplify your utility department’s workflow. Adding modules like automatic bank drafting or online payments further increases your efficiency and ability to provide great customer service. Cash Receipting also centralizes collections and automatically integrates them with the General Ledger and applications such as Utility Billing, Business Licensing and Accounts Receivable. Streamlined processing with increased automation.

The CUBIC® Comprehensive Utility Billing and Control System is designed to provide a powerful billing and CIS (Customer Information System) for utility operations. It supports robust customer information, billing, and cash receipting functions, usage, and bill/payment history, plus a myriad of report options. It supplies important functions like multiple search criteria for account inquiries, real-time updating and electronic input, and receipting interfaces. Reports provide extensive statistics based on customers, services, rates, routes, and much more. CUBIC® powerful receipt processing supports traditional receipt processing and high-speed scanning systems. Everything is online including bill/payment and usage history, deposit and service information, as well as a consumption graph for each individual service. Accounting is highly controlled by the system as well. NARUC reporting is easily accomplished with CUBIC®.

Utilibill provides Enterprise grade Utility Billing and CIS - Cloud native. We provide toolkits for utilities to transition autonomously and also have a solid partner network that can complete complete project lifecycle. We bill electricity, Gas, Water, Re-water, Air conditioning, Broadband and more. Market connectivity includes; AEMO, NEMO, Telstra Wholesale, AAPT, Vocus, OPTUS and more. Our team of over 60 are located in Victoria, California, Santa Monica and Arkansas. provide; Billing , CIS, Customer Portal, Invoice Designer, Automated billing and reminders, Hardship, Concessions, Penalties, Web Services, and a number of banks and 3rd party integrations. We provide access to our platforms for a free 30 day trial and you should get yours now.

Whether you provide one utility service or many services, Orbit Customer Management and Billing allows you to access, manage and maintain all of your customer information in one central location. Your team can easily track customer usage, billing rates, deposits, service orders, collections, customer contacts, and account history and can manage your billing processes more efficiently. Manages all major customer-related business processes and services with one product. Integrates fully with Orbit Dynamic Financial Management to improve accounting accuracy and efficiency. Scales easily for a number of customers and services.

ABS Utility Billing flows data from meter readings in the field, to billing, email statements, web payments to real time financial reports. Enter data once and it is shared seamlessly, automatically, accurately and with lightening speed throughout the system. ABS Utility Billing and all of its supporting software provides your employees with clean, simple and consistent operation to make everyday use intuitive and natural. Eliminate confusing patchworks of software from different vendors. ABS Utility Billing is a complete solution for your entire organization. From field staff to your board, ABS provides the information they need to be effective. Access from anywhere on any device, including PCs, Macs, tablets and phones. ABS Utility Billing provides state-of-the-art technology to respond to new and changing requirements and customer requests.

In this mobile digital era, you may want to consider offering this option to your retail customers as more customers are expecting this level of customer service. PowerManager® is a powerful software package that allows users to handle a diverse range of tasks, including payroll, inventory, billing, accounts receivable, general ledger, accounts payable, budget projection and many more functions. The ultimate time-saver – EasyClerk® produces bills for water, sewer, refuse and contracted services. Whittle down a week of billing work to just one day with EasyClerk®. The program customizes bills, courtesy notices and meter sheets. It can print bills in route book order or any combination of alphabetical, zip code, mailing pull codes or carrier route. Service Order tracks and manages service orders electronically, resulting in improved efficiency with fewer tasks slipping through the cracks and more satisfied customers.

inHANCE offers the leading software ecosystem designed for water and sewer utilities, with optional components tailored to fit every utility. We have a suite of products that are easy to use, ranging from your core Utility Billing system, to Mobile Workforce Management solutions, to a Portal for your customers to view and pay bills, change their account info, and receive communications from your office. As a part of the Harris Utilities ecosystem you also get access to a host of complementary products at discounted rates, and you can be confident that you will always have support with our unique "Software for Life" policy. We integrate with a host of partner systems and will customize or integrate as needed to ensure that you and your customers get the information and service that you need. When other providers shy away from customizing their software to your utility's specific needs and processes, inHance is here to help!

The Water/Utility Management system is a utility billing software product that includes many additional features. It provides for all types of reading/billing methods: such as, customer self-bill with coupon, billing with reading by customer, or billing with reading by district(billing entity). The features below are just a brief sample of those provided by the system.

Robust, powerful SQL Data Base Management System that can handle hundreds of thousands of accounts. Built on Microsoft’s very latest web technology, Blazor , which uses web assembly for running in any modern web browser or operating systems, i.e., will work with Windows and Mac. Will run as a “Stand-Alone” should user not desire connection to the internet or as “Software As A Service” (SAAS) which will be hosted in a secure data center. Capability of running on any mobile devices with internet connection, such as cell phone, in the event of natural disaster affecting access to utility office; or… use in the field by meter reader who can directly enter meter readings into the data base. Capability of continuing to use billing cards/documents currently used by EasyBill 32 or using emailing feature for bills/notifications, OR BOTH, if so desired. Direct debit and online bill-pay. Interfaces for all Radio-Read systems.

The Pear.ai Platform simplifies the day-to-day challenges of managing energy, water, electricity, gas, sewer, fuel, or any other utility for which an organization receives an invoice. A modern technology suite designed for utility operations. Digitally transform your organization's utility operations. It is so hard to answer simple questions about your organization's utility footprint when you don't have an up-to-date utility data platform. The Pear.ai Platform ingests and unifies all of your organization's utility data. Imagine clean data from every location, account, and meter, all with no manual entry. Once your data is in the platform, you will never need to hunt down a bill that has been uploaded to the platform again. All of your organization's utility data will be available in the platform when you need it. Manually managing the reporting, auditing, and payments for organizations with complex utility footprints can be so complex that valuable insights are often overlooked.

SDI is your one stop shop with the capability to service all of a community's needs to collect utility consumption data and invoice its customers. SDI Complete features direct link to QuickBooks, pulling customers from QuickBooks and pushing invoices to QuickBooks. SDI Complete offers an extremely flexible water rate structure, offsite cloud backups, customized invoice reporting and robust reporting. Significant Digits Incorporated does not work on its own however. SDI has partnered with the top meter equipment and electronic equipment providers to offer our customers the highest quality equipment and software tools. SDI is constantly updating and increasing the scope of our products to ensure that we stay on the forefront of the technology curve. Not constantly increasing the scope of our current offerings, we also develop new technologies to increase the productivity of our users. For example, SDI recently released a billing package targeted for the mid to small utility.

Utilit-e Insight is a powerful accounting and financial information management solution. Seamless integration across all modules, example a time sheet entry updates GL, work orders/projects, and transportation. Screens are intuitive – easy to read and navigate. Powerful inquiry, drill-down and reporting capabilities. Users can create favorites for screens and reports for easy access. Flexible Financial reporting. Many modules are workflow enabled creating efficiencies across enterprise. Designed to handle multi-service utilities. Utilit-e Insight is a powerful accounting and financial information management solution written specifically for the utility industry. PCS has used our 40+ years of experience working with utility partners to create Utilit-e Insight. Utilit-e Insight provides the next generation of financial solutions where transactions are integrated throughout the modules, entries are automatically posted where appropriate.

If you are a mutual water company or a mutual water association and looking for water utility billing software, then consider Clarity, the software that is designed, developed and tested by mutual water companies and water associations. Clarity was designed to be flexible and able to adapt to the various ways mutual water companies do business. Water billing and utility billing is easier with Clarity designed for small to medium utility companies such as mutual water companies, rural water companies, mutual water associations and water districts. Mutual water companies and others will find a water billing program that easily adapts to their way of doing business. Clarity can be configured to charge for sales tax and sewer charges based on water used. This flexibility was built into Clarity to meet the requirements of a diverse industry at an affordable cost. Book keepers will find that they can manage utility billing for multiple companies.

Specialized Utility Billing, Fund Accounting and other software specifically oriented to local governments. Ongoing support, education and development. Single source of all information technology including Hardware and Software. User participation in defining the evolution of LOCiS to meet their current and future needs. Talented developers and product specialists continuously query the needs of our customers to ascertain where we should be from a technological and feature standpoint. We are adding new features to our software applications every day. The vast majority of these features are requests from our existing customer base. We are second-to-none when it comes to responsiveness to our customers. Long-term assurance that today's solution will continue to be the answer in the future! Proudly serving over 250 communities, park and fire protection districts since 1987!

Quikwater is a simple cloud-based utility billing software solution that caters to small and midsize municipal bodies. Built by TAK Technology, Quikwater helps manager water and sewer charges and provides a database where municipal bodies can store data for all residents. Key features include bar charts, on-screen bill calculations, transaction rollback capabilities, modifiable bill formats, stop notices, print mailing, and more.

Effective estate and portfolio management can lead to significant cost savings. However, maintaining a reliable database, and processing and validating utility bills can be demanding on an organization’s resources. Receiving electronic utility bills can be fundamental for organizations in ensuring data accuracy, alleviating resources, and maximizing cost recoveries. Our Sigma EDI Billing software gives you the power to generate accurate industry standard EDI bills for your customers quickly and efficiently. The sophisticated solution generates electronic bills from your existing billing system. It can generate files for any utility in any format including the TRADACOMS industry standard. With extensive distribution tools and flexible invoice designs, your EDI bills can be tailored to meet your corporate brand requirements. We will work in partnership with you to seamlessly implement Sigma EDI Billing, so you can continue billing, with no interference to your current operations.

Stop spending a fortune on your billing software! With MuniBilling, you can easily streamline your workflows and maximize your business efficiency. As a cloud-based utility billing software and CIS toolkit, MuniBilling allows customers to enroll, pay, and/or view their sewer bills is an easy and convenient way. This comprehensive web-based billing system can be used for any type of service or fee and allows for unlimited rates and tiers. MuniBilling integrates well with automated meter reading devices, accounting packages, GIS software, third-party software applications, and more.

Water Solutions - Professional provides all the basic and advanced features necessary for your water / sewer utility or small community water district to effectively manage and bill its customers. Included is the ability to do billing for two additional user defined items like trash or even apartment or trailer space rental. The Plus determines what additional modules are included e.g. Water Solutions Pro Plus Palm includes software that interfaces with a Palm PDA. Water Solutions Lite is the perfect solutions for the very small community or rural water system. The free version will bill for 20 customers while the paid version will bill up to 50 customers. Water Solutions Lite offers all the basic features to successfully manage your small water system and customers.

Our Water/Sewer Utility Billing system is designed to help municipalities maintain account, usage, and billing information for community water and sewer networks. Tightly integrated with our Assessing and Tax Collect systems, the Utility Billing system allows you to view your town's water and sewer information quickly and easily. Review the features and benefits, then call us to schedule a demonstration. Multi-User, client/server Windows application utilizing the Microsoft SQL Server/SQL Express database platform, providing integrated security, and allowing different access levels for different users. Simple data access to locate records by map and lot, by owner name, by address, or by meter/account number. Intuitive tabbed interface so all information can be quickly displayed. Simple to use, point-and-click editing from attribute drop down boxes. Calculate taxes, create a commitment report, and even print tax bills.

A Billing application developed for the companies supplying Water on metering basis. This application easliy handles both commercial & non-commercial sectors. Support for both manual & automatic meter reading, batch as well as singular meter readings inputs, bill generation with auto email facility, maintaining water consumption history for individual customers.

Our powerful utility billing system is built on 30 years of feedback from customers and provides a complete billing solution for your utility regardless of size. Our billing system is located in the cloud. No need to worry about desktop system requirements, server maintenance or backing up local data. Since our system is web based, connect from anywhere - in the office, on the road or at home. Launch our system with any device with a web browser and an internet connection. Import reads from any brand of drive by or fix-based read system. Designed to support the most up-to-date technology from all the top meter vendors. Integrated paperless billing functionality that allows customers to login to their online portal to view bills, update contact information and pay their bill online. Payments post automatically in real time to customers' accounts.

For 20 years CORE Utilities has been providing rural utilities, districts, and municipalities throughout the U.S. with powerful and efficient utility billing software designed specifically for the water, wastewater/sewer, and garbage industries. CORE's economical software packages allow our customers to simplify workflow, provide accurate on-time billing, and excellent service to their customers. CORE Utilities' mission is to create powerful, easy-to-use, and economical software packages for small to midsize water and wastewater utilities. CORE Utilities is committed to providing the highest quality products and services to our customers. Quality begins with a product that you can depend on to meet all of your needs today and long into the future. Customer service sets CORE apart from our competitors. Good customer service practices start with understanding our customers' needs and wants.

Jenworks is a robust, proven utility billing solution based on Microsoft Dynamics NAV technology. It provides the freedom to bill the way you want, in line with your commercial and regulatory needs. Wholly owned by island utility Jersey Electricity plc, Jendev has a deep understanding of the needs and requirements of small and medium-sized island utilities. The scope and cost of Jenworks is specifically designed to meet the unique needs of territories. Jenworks is extremely flexible and is designed to bill both individual or multiple utilities, as required, using a varied range of tariff types. Integration with Microsoft products and other technology is a strength of our solution. You can integrate Jenworks without the need for large-scale changes to established working practices. It is highly configurable and designed for simple and complex utilities alike, flexing to meet business needs.

The purpose of the GAS MANager program is to generate gas bills based on the amount of gas consumed, either actual or estimated, over a billing period. Although it was initially developed for use by natural gas co-ops, GAS MANager can be used as a billing system for any metered consumption-based utility, such as water. Since the initial release of GAS MANager in 1997, the software has been expanded to allow for the management of additional information that is not directly required in the preparation of gas bills, but is important in the operation of a natural gas co-op. While many of these enhancements have been bundled into the program for the benefit of all GAS MANager users, some enhancements have been implemented as add-on modules. This allows GAS MANager users to choose those features that they wish to use while keeping the cost of GAS MANager as low as possible.

Custom rates, seasonal rates, variable tax charges, pro-ration formulas – no matter how complex your billing rate structure is, BillMaster can handle it! Email invoices to those utility customers who request it. Statements may also be posted on a secure, integrated Website where customers can view their current and prior bills, make payments and request various services from your customer service staff, including recurring ACH and credit card payments. Design your billing statements and invoices to look exactly the way you want with a variety of options for usage graphs, charts and notes. Streamline your operation and reduce overhead with BillMaster’s seamlessly integrated solution for outsourced printing, preparation and mailing of statements, newsletters and other forms. WebShare is Data West’s simple but powerful solution to online Bill Presentment and Payment.

Our Utility Management System (UMS) addresses the needs of small to medium-sized water utilities. The system automates and integrates a full range of utility functions on a very affordable and powerful IBM i Power Server or in the “cloud.” This fully integrated system streamlines the service, billing, and payment processes resulting in dramatic increases in the productivity of field and business office personnel. The power and flexibility of the iDOCS Medical Practice Management System can serve your medical practice on every front. iDOCS handles virtually all specialties, including the unique requirements of anesthesiology and radiology, plus the heavy and varied workloads of medical billing service businesses. The requirements of Medicaid billing, non-profit service providers are also met by iDocs. Our practice management solution runs in the cloud or in-house on the IBM i Power servers.

This latest version of the RVS Utility Billing System is built on the foundation of our previous RVS Utility Billing Program. We added hundreds of enhancements and an easy Windows interface to make RVS Mosaics the most powerful and easiest to use utility software ever. ONE key accepts a reading and prompts for the next reading when entering meter readings. ONE key posts a full payment when posting receipts. Utilities and functions allow you to copy location data from a previous account for a new customer without having to re-enter information. Customer information screens are quickly accessed with either an account number or just a few letters of the last name. Search through accounts alphabetically, by account number or by reading sequence number. Lookup or change customer information from ONE screen. Wizards quickly step you through finalizing accounts, changing out meters, and correcting billing errors.

EDAMS Billing & CRM is a fully functional consolidated commercial web enabled management system that has been specifically designed to cater for the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management, customer relationship lifecycle, including online enquiries, meter readings, walk route management, debt management, revenue collection, direct sales, meter and connection management, billing and management reporting. The EDAMS – Enquiries module provides a quick way to browse to all related entities of a customer like personal details, properties linked to, connection and meters installed, history of meter, readings, plot, charges, payments, financial adjustments, refunds, deposits, monthly bills, debt management history, customer application history. EDAMS CRM is a comprehensive customer services system that deals with all the applications and activities related directly or indirectly to customers.

Designed for any organization that deals directly with customers. Customize your billings & payment arrangements to meet the unique needs of your organization. Customize and set up billing rates for multiple frequencies and due dates. Set up and track delinquent contract and loan payment arrangements with customers. Generate penalties or service orders while printing delinquent and shutoff notices. View customers, location, meter, deposit, billing, contract, loan, and history information in Customer Inquiry. Simplify the process of tracking real and personal property taxes and payments with Property Tax Collection. Advanced scalability allows this module to satisfy the needs of any organization, and master property control makes managing the interaction between multiple tax collection routines more efficient.

Manage every aspect of your utility services with Tyler’s comprehensive billing and account management software. From connects and disconnects to work orders, billing, and customer notifications, our solutions enable municipal and independent utilities to automate processes, enhance productivity, and increase collections. Seamless integration with Tyler’s financial management solutions helps simplify processes, reduce data entry, and improve efficiency. Backed by a customer-focused design, Munis delivers the services citizens demand, the functionality utilities require, and the technology needed to support growing, mid-size to large organizations.

basis2 is the billing and customer management solution for the worldwide utility industry. basis2 is designed to cater to single and multi-product organizations, allowing simultaneous processing of all utility products, including consolidation into a single bill. With web-based access, basis2 ensures that vital customer and billing details are always available to support operational and strategic decisions. By being function-rich and suitable for the regulated, transitioning, and competitive markets, basis2 allows companies to successfully compete in this evolving industry. High performance, high integrity system. Utilizes sophisticated multi-streaming techniques. Independent of the operating system. Developed to operate at peak efficiency on any platform validated for Oracle and Oracle Applications. Exploits features and capabilities of Oracle – a world-leading application platform.

Customers are the lifeblood of your utility. Their satisfaction is a priority and measure of your success. Modern technologies provide the opportunity to empower staff and deliver consistent customer service experiences at every touchpoint. NorthStar Customer Information System (CIS) helps utilities manage millions of customer accounts and utility bills every month. From new account set-up to credit history profiling, NorthStar CIS supports all customer interactions through a robust, reliable, and highly configurable application suite.

Welcome to a customer information system designed for the management of utility billing, accounts receivables, and meters. Streamline utility billing software/procedures including initial customer setup, meter reading entry or interface, editing, and bill printing. Improve the task of managing customer receivables and payments. Information is furnished that assists in cash flow forecasting, delinquent account management, and financial reporting. Maintain meter inventory and monitor meter information with efficiency. This application tracks individual meter data, meter test records, and historical information. Manage customer service orders with full integration to your customer information system (CIS). Ease the task of service dispatch, departmental collaboration and customer relations with real-time service order information. Oversee customer service delivery and maintain facilities within a centralized management tool.

CSG Advanced Convergent Platform™ (ACP) is our proven solution for cable billing, customer care and business optimization. ACP is the market leader in the North American cable and DBS industry. We provide a reliable, outsourced, fully functional, customer care and billing platform. At CSG, we know seamless customer experience is critical to your business and ours. Our proven customer and billing management platform supports the entire buying journey, from account setup, install and upgrade. ACP’s pre-integrated approach to billing and revenue management gives you the flexibility to scale billing operations with ease. We’ll handle the heavy lifting of syncing all of your systems, so you can focus on satisfying customers and growing your business.

UMS2000 by Computer Network is a complete Windows-based utility management system that comes with line/tap and meter information. Equipped with a customizable task menu and user-friendly drill down menus, UMS2000 helps simplify data entry and makes it easier for users to access their individual daily, weekly, or monthly projects and/or tasks. UMS2000 delivers integrated work management, eBilling, inventory, mobile service orders, unmatched audit-trail, rate analysis, CASS certification, GIS interface, user-defined rate codes, unlimited cycles, and more.