OPUS21

OPUS21

OPUS21 Management Solutions
VIP Utility Billing

VIP Utility Billing

SoftwareSolutions
+
+

Related Products

  • Datagate Telecom Billing
    12 Ratings
    Visit Website
  • Canopy
    1,025 Ratings
    Visit Website
  • EBizCharge
    207 Ratings
    Visit Website
  • ShapeNet
    287 Ratings
    Visit Website
  • RouteGenie
    49 Ratings
    Visit Website
  • RXNT
    552 Ratings
    Visit Website
  • Melio
    2,212 Ratings
    Visit Website
  • DialerAI
    5 Ratings
    Visit Website
  • Macaw AMS
    8 Ratings
    Visit Website
  • gtechna
    19 Ratings
    Visit Website

About

OPUS21 is more than just a software provider. For over 20 years, our team of utility billing experts has helped cities of all sizes simplify their utility billing and back-office needs. Our services cover a range of solutions including bill print & mail, e-billing, online customer portal, payment processing, and customer service all utilizing our cloud-based CIS software. As a family and women owned business, we pride ourselves on our commitment to partnership.

About

Your utility collection office requires a utility billing solution that is flexible and easy to use in order to provide outstanding service to your customers. Whether you're billing for electricity, water, natural gas, or something else, VIP Utility Billing software will help smooth out the entire billing cycle. Used at agencies of all shapes and sizes, our VIP Utility Billing platform is flexible enough to handle even the most complex bill calculations and rate structures. It provides drill-down capabilities on accounts and bills associated with a single customer or landlord. Customers manage their accounts via online bill presentation, e-mail bill notices, web payment, and email/text notifications. View all information to assist a customer from a single menu selection. Processing of deposits is configurable to meet your individual deposit policies. Easily filtered grids to customize data display and output to other applications such as Excel and Word.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Utilities

Audience

Local governments and agencies requiring a tool to manage their electricity, water, and natural gas billing services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I really like how the Opus21 team customized the system for our utility billing needs for our municipality. It was absolutely the right decision to outsource our utility billing to Opus21 since our workforce has been shrinking due to retirement and we don't have the resources to hire, train, and support new full-time employees. We found that we were able to replace our antiquated utility billing software process and eliminate the redundancies that were costing us both time and money. The greatest part of working with Opus was that they not only offered support and a team of utility billing experts but it allowed us to be hands off and focus on other aspects of our neighborhood.

Cons

  • It was a longer setup process than we anticipated, but in all honesty, our utility billing system was complicated and needed extra customization that Opus handled very well. For the most part, the transition to their utility billing management system was smooth.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OPUS21 Management Solutions
St. Paul, MN
opus21ms.com

Company Information

SoftwareSolutions
United States
www.mysoftwaresolutions.com/solutions/utility-billing

Alternatives

Diversified Billing

Diversified Billing

Diversified Technology Corp

Alternatives

IMS Utility Billing

IMS Utility Billing

Information Management Services
Muni-Link

Muni-Link

Link Computer Corporation
BlueOceanUtility

BlueOceanUtility

Blue Ocean Systems
AmCoBi Utility Billing System

AmCoBi Utility Billing System

American Conservation & Billing Solutions
UtilityBilling

UtilityBilling

Utilibill
UtilityTrakR

UtilityTrakR

Starnik
Banyon Utility Billing

Banyon Utility Billing

Banyon Data Systems

Categories

Categories

Integrations

Microsoft Excel
Microsoft Word

Integrations

Microsoft Excel
Microsoft Word
Claim OPUS21 and update features and information
Claim OPUS21 and update features and information
Claim VIP Utility Billing and update features and information
Claim VIP Utility Billing and update features and information