CUSI

CUSI

Continental Utility Solutions
3.0 out of 5 stars
UBSplus

UBSplus

Utility Data Systems
CUSI UBSplus

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CUSI:

About

CUSI delivers Customer Information Systems, Utility Billing, Customer Web Portals, Accounting, and Work Asset Management worldwide. In addition, CUSI develops, implements, and supports a comprehensive line of technology solutions for managing the operational requirements of utilities and local governments. Today over 1,100 water, sewer, gas, electric, and waste management companies utilize CUSI's Windows, SQL, and .Net applications to fulfill their operational needs. CUSI’s Mobile Work Order Management is simple to use and core functionality in UMS. However, CUSI has partnered with two different industry-leading GIS-based work asset management companies Cartegraph and Novotx. This allows complete integration of your companies work asset management and utility billing data.
UBSplus:

About

The UBSplus® Utility Billing Software was written specifically for the Utility Industry in order to simplify your customer care, billing, and payment collection processes. Originally written in 1984, UBSplus® is continuously being enhanced to accommodate your growing water, sewer, electric, gas, garbage, and other billing needs. Your payments, adjustments, and miscellaneous charges are posted in real time to your customers’ accounts. A special “Print Cash Receipts” option allows for “cash register” style payment entry for front window or drive-through payment collection. “Print Cash Receipts” option calculates change and prints receipts to a receipt printer. A useful “Find” option allows you to search for customer accounts by account number, last name, first name, phone number, social security number, and even zip code. If your account numbers are bar coded on your customer bills you can dramatically speed the payment entry process by using our Auto Sensing Barcode Scanner.
CUSI:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
UBSplus:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CUSI:

Audience

Companies searching for a complete Utility Billing solution
UBSplus:

Audience

Companies searching for a solution to simplify their customer care, billing, and payment collection
CUSI:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
UBSplus:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
CUSI:

API

Offers API Not Supported
UBSplus:

API

Offers API Not Supported
CUSI:

Screenshots and Videos

UBSplus:

Screenshots and Videos

CUSI:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
UBSplus:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
CUSI:

Reviews/Ratings

Overall 3.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5
UBSplus:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CUSI:

Pros & Cons from Real Users

Pros

  • The customer support is great. I purchased this program in 1992 and they've come a long way. At first, it might take a couple of days to hear back from them but the last several years, I've received quick responses to my cries for help!

Cons

  • Maintenance prices have skyrocketed. I can't afford them anymore. They don't care about small companies (or individuals like me). They are looking for the big bucks that only municipalities can afford. If you are a small rural water system, this company is not for you.
CUSI:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
UBSplus:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
CUSI:

Company Information

Continental Utility Solutions
Founded: 1984
United States
www.cusi.com
UBSplus:

Company Information

Utility Data Systems
Founded: 1972
udsinc.com/utility_billing_software.htm
CUSI:

Alternatives

Diversified Billing

Diversified Billing

Diversified Technology Corp
UBSplus:

Alternatives

BMS Utility Billing Software

BMS Utility Billing Software

Black Mountain Software
CUSI:
inHANCE

inHANCE

inHance Utilities
UBSplus:
Banyon Utility Billing

Banyon Utility Billing

Banyon Data Systems
CUSI:
UtilAbility

UtilAbility

Cogitate
UBSplus:
CUBIC

CUBIC

FREY Municipal Software
CUSI:
SOFTWater

SOFTWater

Intedata Systems
UBSplus:
Avitar Utility Billing

Avitar Utility Billing

Avitar Associates of New England
CUSI:
CORE Utility Billing

CORE Utility Billing

CORE Utilities
UBSplus:
IMS Utility Billing

IMS Utility Billing

Information Management Services
CUSI:

Categories

UBSplus:

Categories

Utility Billing Supported
CUSI:

Utility Billing Features

Account Management Supported
ACH Payment Processing Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Supported
Trash Supported
Water Supported
Work Order Management Supported
UBSplus:

Utility Billing Features

Account Management Not Supported
ACH Payment Processing Not Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Not Supported
Customer Management Supported
Electricity Not Supported
Meter Management Not Supported
Metered Billing Not Supported
Move In / Move Out Not Supported
Natural Gas Not Supported
Non-Metered Billing Not Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Not Supported
Rate Management Not Supported
Service Call Management Not Supported
Trash Not Supported
Water Not Supported
Work Order Management Not Supported
CUSI:

Integrations

FundCount Not Supported
MIP Cloud Supported
UBSplus:

Integrations

FundCount Supported
MIP Cloud Not Supported
CUSI:
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UBSplus:
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