CSOne

CSOne

Libran Business Systems
+
+

Related Products

  • Resco Field Service+
    4 Ratings
    Visit Website
  • Repair-CRM
    37 Ratings
    Visit Website
  • CompanyCam
    5,579 Ratings
    Visit Website
  • Connecteam
    9,378 Ratings
    Visit Website
  • WERX
    34 Ratings
    Visit Website
  • Bidtracer
    39 Ratings
    Visit Website
  • Resco Inspections+
    67 Ratings
    Visit Website
  • Visual Planning
    88 Ratings
    Visit Website
  • ManageEngine ADManager Plus
    613 Ratings
    Visit Website
  • Pocomos
    45 Ratings
    Visit Website

About

CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.

About

Workfinity is a service management system with interconnected modules designed to meet all field services, and requirements. Real-time management of the field operation. Control of field technical staff. Control of spare parts used in the service operation. Reverse logistics of the equipment repaired in the field. Stock segmentation for services. Control the service operation starting on the sale of the product. Integrated with the Services Module. Credit Analysis. Retail / corporate sales segmentation. Sales channels control. Deals control. Negotiation Management. Management Reports. iSolutions continuously invest in the improvement of its employees and identifying new talent. We understand that intellectual capital is our greatest agent in the continuous search for solutions to add value to our customers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in need of a Field Service Management platform

Audience

Companies searching for a service management system with interconnected modules

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$240 per 3 users per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Libran Business Systems
United States
csone.biz/en/

Company Information

Isolutions
Founded: 2001
Brazil
www.isolutions.com.br

Alternatives

Walkabout

Walkabout

Walkabout Software

Alternatives

Optima Pro

Optima Pro

Achieva.ai
Quadra

Quadra

ERTH Corporation
FieldPower

FieldPower

Zylog Systems
FieldEdge

FieldEdge

Xplor
FieldAx

FieldAx

Merfantz Technologies
Flobot

Flobot

Fresh Milk Software

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

No info available.

Integrations

No info available.
Claim CSOne and update features and information
Claim CSOne and update features and information
Claim Workfinity Services Management and update features and information
Claim Workfinity Services Management and update features and information