CSOneLibran Business Systems
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Related Products
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About
CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.
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About
Fixably is a web-based repair management solution that helps streamline the service workflow to save time and cost with every repair.
The average repair shop technician spends far too much time on administrative tasks, time that can be used to do more repairs and improve your customer's service experience.
We know this because we are service professionals and we built Fixably to automate all non-repair tasks.
What does this mean for you?
- Technician time is used efficiently on actual repair work.
- Reduced manual work that results in fewer errors in repair management.
- Repair shop owners have greater control over the workflow, the business, and cash flow.
- Faster invoicing, to ensure you get paid on time by both customers and OEMs.
- Easier data management for business decisions.
- Most important, great customer service sets you apart from the competition.
Our updated Apple GSX API integration makes it the best platform for Apple Authorized Service Providers.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies in need of a Field Service Management platform
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Audience
Repair businesses looking for a SaaS software tool to make repair management far more efficient and easy.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$240 per 3 users per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationLibran Business Systems
United States
csone.biz/en/
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Company InformationFixably
Founded: 2015
Finland
fixably.com
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Alternatives |
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Not Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Not Supported
Time Clock
Supported
Work Order Management
Not Supported
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Order Management Features
Back Order Management
Supported
Catalog Management
Supported
Inventory Management
Supported
Order Entry
Supported
Order Fulfillment
Supported
Order Tracking
Supported
Recurring Orders
Supported
Returns Management
Not Supported
Shipping Management
Supported
Special Order Management
Supported
Point of Sale Features
Barcode Scanning
Supported
Commission Management
Not Supported
Cryptocurrency Support
Not Supported
Customer Account Profiles
Not Supported
Discount Management
Not Supported
eCommerce Integration
Not Supported
Electronic Signature
Supported
Gift Card Management
Not Supported
Loyalty Program
Not Supported
Multi-Location
Supported
Restaurant POS
Not Supported
Retail POS
Supported
Returns Management
Supported
Repair Shop Features
Barcode Support
Supported
Billing & Invoicing
Supported
CRM
Supported
Intake Forms
Supported
Inventory Management
Supported
Parts Inventory Management
Supported
Point of Sale (POS)
Supported
Repair Tracking
Supported
Work Order Management
Supported
Work Order Features
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Preventive Maintenance
Supported
Quotes / Estimates
Supported
Recurring Appointments
Not Supported
Routing
Supported
Scheduling
Supported
Task Management
Supported
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Integrations
Google Maps
Not Supported
Moneris
Not Supported
QuickBooks Online
Not Supported
Slack
Not Supported
Stripe
Not Supported
Tyro EFTPOS
Not Supported
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Integrations
Google Maps
Supported
Moneris
Supported
QuickBooks Online
Supported
Slack
Supported
Stripe
Supported
Tyro EFTPOS
Supported
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