CSOne

CSOne

Libran Business Systems
+
+

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About

CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.

About

Field Nation connects businesses with a nationwide network of contract IT pros to get on-site work done. Each year, companies and technicians connect on Field Nation to complete 1.4MM work orders with a 98% success rate across every U.S. ZIP code. From cameras in front to servers in back, our techs have worked at major chains across the U.S., installing, troubleshooting, and repairing the equipment your customers depend on. More than a platform, this is a partnership. Our team ensures the talent you choose delivers results you’re proud of. We’re only satisfied when you are. Don’t take our word for it. Business ratings by your peers help you vet technicians’ experience, work history, and performance for the type of job you need done. Bridge service gaps by self-selecting pros who make you look good in the field, and build A-teams of known talent you can trust. Market your unique expertise and stand out with a custom profile that highlights your personal qualifications, etc.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in need of a Field Service Management platform

Audience

Companies seeking a tool that connects businesses with a nationwide network of contract IT pros

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$240 per 3 users per month
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Libran Business Systems
United States
csone.biz/en/

Company Information

Field Nation
Founded: 2008
United States
www.fieldnation.com

Alternatives

Walkabout

Walkabout

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Quadra

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Flobot

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FieldOPS

FieldOPS

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FieldAx

FieldAx

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Optima Pro

Optima Pro

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Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Freelance Management Features

Anonymous Talent Search
Chat / Messaging
Consolidated Billing & Invoicing
Contract Management
Custom Payments
Internship Management
Job Posting / Job Board
Payment Management
Portfolio Screening
Progress / Time Tracking
Project Management
Talent Matching Algorithm
Talent Vetting
Task Management

Vendor Management Features

Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Integrations

Autotask PSA
ConnectWise PSA
Datto RMM
Fieldcode
Fieldpoint
IFS Field Service Management
Leverage
NetSuite
Salesforce
ServiceNow

Integrations

Autotask PSA
ConnectWise PSA
Datto RMM
Fieldcode
Fieldpoint
IFS Field Service Management
Leverage
NetSuite
Salesforce
ServiceNow
Claim CSOne and update features and information
Claim CSOne and update features and information
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