CSOneLibran Business Systems
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CodeTrackProgressive Solutions
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Related Products
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About
CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.
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About
This advanced system was designed for the professional who demands the finest software available which combines flexibility, advanced features, and integration into one package. Our growing list of customers demonstrates our commitment to service and quality. CodeTrack™ offers investigators the ability to organize and protect data, assign cases, and audit active investigations. Create accounts which can track contacts, evidence, specific violations, photos, general location and create your own custom fields. Track specific incidents through our case manager. Assign cases to officers, schedule follow up times, set the case activity level. Create unlimited Notes, Contacts, Linked Files, Violations on cases or accounts. We’ve produced a pocket-sized CodeTrack™ with field deployment in mind. Like our other mobile products, CodeTrack™ Mobile runs on the .Net Compact Framework 2.0 and Microsoft®’s SQL Server Compact Edition, allowing us to squeeze unbelievable power into such a small device.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies in need of a Field Service Management platform
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Audience
Organize and protect data, assign cases, and audit active investigations for investigators
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$240 per 3 users per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationLibran Business Systems
United States
csone.biz/en/
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Company InformationProgressive Solutions
www.progressivesolutions.com/products/CodeTrack/
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Not Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Not Supported
Time Clock
Supported
Work Order Management
Not Supported
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Integrations
Microsoft Outlook
Not Supported
SQL Server
Not Supported
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