CSOne

CSOne

Libran Business Systems
CodeTrack

CodeTrack

Progressive Solutions
+
+

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About

CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.

About

This advanced system was designed for the professional who demands the finest software available which combines flexibility, advanced features, and integration into one package. Our growing list of customers demonstrates our commitment to service and quality. CodeTrack™ offers investigators the ability to organize and protect data, assign cases, and audit active investigations. Create accounts which can track contacts, evidence, specific violations, photos, general location and create your own custom fields. Track specific incidents through our case manager. Assign cases to officers, schedule follow up times, set the case activity level. Create unlimited Notes, Contacts, Linked Files, Violations on cases or accounts. We’ve produced a pocket-sized CodeTrack™ with field deployment in mind. Like our other mobile products, CodeTrack™ Mobile runs on the .Net Compact Framework 2.0 and Microsoft®’s SQL Server Compact Edition, allowing us to squeeze unbelievable power into such a small device.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in need of a Field Service Management platform

Audience

Organize and protect data, assign cases, and audit active investigations for investigators

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$240 per 3 users per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Libran Business Systems
United States
csone.biz/en/

Company Information

Progressive Solutions
www.progressivesolutions.com/products/CodeTrack/

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Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

Microsoft Outlook
SQL Server

Integrations

Microsoft Outlook
SQL Server
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