CSM CXP

CSM CXP

CSM Technologies
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About

CSM's CXP, or Citizen Experience Platform, is our suite of solutions that harnesses the power of technology to deliver exceptional citizen experience. CSM has reckoned best-in-class features that enable dialogue between citizens and governments. CXP incorporates the fundamentals of citizen-government relation while blending it with standout technology.

About

Catalis is North America’s leading government Software as a Service (SaaS) and integrated payments provider, powering municipal, county, state, and federal governments. With deep expertise, a proven track record, and innovative digital solutions, Catalis has empowered public servants across the US and Canada to modernize government and engage citizens.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Governments that want to offer a good citizen experience

Audience

Law enforcement agencies and organizations seeking a monitoring platform to manage their operations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing really. The software requires consistent support tickets which don't get addressed for at least 72 hours, so if you have an emergency, you are SOL.

Cons

  • Everything, especially the extreme lack of customer service and constant reminder that as a customer, you are NOT a priority. After over 6 years of terrible service, we have finally set to terminate our contract and cut them off. They refuse to provide customer service and then refuse to address your complaints for at least 2 years and continue to drop the ball. I cannot end this working relationship fast enough.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CSM Technologies
Founded: 1998
India
www.csm.tech

Company Information

Catalis
United States
catalisgov.com

Alternatives

Alternatives

eCourt

eCourt

Journal Technologies
CourtFileNow

CourtFileNow

Cenifax Courts
Municipal Court

Municipal Court

United Systems Technology

Categories

Citizen Engagement Supported
Government Supported

Categories

Court Management Supported
E-Filing Supported
Payment Processing Supported
Public Works Supported

Court Management Features

Administrative Hearings Not Supported
Appeal Boards Not Supported
Calendar Management Supported
Case History Supported
Collections Management Supported
Court Cost Records Not Supported
Defendant Records Supported
Docket Management Supported
Document Imaging Not Supported
Fines Management Supported
Jury Management Supported
Subpoena Tracking Not Supported
Warrant Tracking Supported

Integrations

Patchworks Supported

Integrations

Patchworks Not Supported
Claim CSM CXP and update features and information
Claim CSM CXP and update features and information
Claim Catalis and update features and information
Claim Catalis and update features and information