CSM CXP

CSM CXP

CSM Technologies
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About

CSM's CXP, or Citizen Experience Platform, is our suite of solutions that harnesses the power of technology to deliver exceptional citizen experience. CSM has reckoned best-in-class features that enable dialogue between citizens and governments. CXP incorporates the fundamentals of citizen-government relation while blending it with standout technology.

About

Catalis is North America’s leading government Software as a Service (SaaS) and integrated payments provider, powering municipal, county, state, and federal governments. With deep expertise, a proven track record, and innovative digital solutions, Catalis has empowered public servants across the US and Canada to modernize government and engage citizens.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Governments that want to offer a good citizen experience

Audience

Law enforcement agencies and organizations seeking a monitoring platform to manage their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing really. The software requires consistent support tickets which don't get addressed for at least 72 hours, so if you have an emergency, you are SOL.

Cons

  • Everything, especially the extreme lack of customer service and constant reminder that as a customer, you are NOT a priority. After over 6 years of terrible service, we have finally set to terminate our contract and cut them off. They refuse to provide customer service and then refuse to address your complaints for at least 2 years and continue to drop the ball. I cannot end this working relationship fast enough.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CSM Technologies
Founded: 1998
India
www.csm.tech

Company Information

Catalis
United States
catalisgov.com

Alternatives

Alternatives

eCourt

eCourt

Journal Technologies
CourtFileNow

CourtFileNow

Cenifax Courts
Municipal Court

Municipal Court

United Systems Technology

Categories

Categories

Court Management Features

Administrative Hearings
Appeal Boards
Calendar Management
Case History
Collections Management
Court Cost Records
Defendant Records
Docket Management
Document Imaging
Fines Management
Jury Management
Subpoena Tracking
Warrant Tracking

Integrations

Patchworks

Integrations

Patchworks
Claim CSM CXP and update features and information
Claim CSM CXP and update features and information
Claim Catalis and update features and information
Claim Catalis and update features and information