CSG EncompassCSG International
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Related Products
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About
In today’s digital world, operators need to do everything from creating personalized offers in real time to consumer markets of one, to managing enterprise customers with hundreds to thousands of relationships. This will require increasing process agility, go-to-market pricing and bundling flexibility, and precision insights across all operations, from customer care to network management, from charging to revenue management, from content to partner management and beyond. CSG Encompass is a single solution for real-time rating, charging and billing, reducing costs and increasing consistency across your organization. Launch new services and scale quickly with a future-proofed architecture that grows with your business. Offer any pricing model and accept any type of payment, and maintain a unified view of the customer with pre-integrated customer management.
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About
Our mission is to offer the best all-in-one solution for ISPs of all sizes, from startups to the largest companies. Enter all the information of your customers in a single place, for example the GDPR consents, the data for electronic invoicing, etc. .. Organize all the files (e.g. identity documents, plant photos, etc.) in a file documentary by the customer or by contract. Define customized email or sms templates and create information or marketing communication flows. For those who have purchased (or created) the app for customers, it is also possible to send push notifications. All the activities carried out are logged and visible on the platform (for example payments, or changes to contracts, customers, tickets, etc.). Webilly integrates a customer portal where you can view and download invoices, open tickets and, if enabled, receive Paypal payments. Thanks to the APIs it is possible to interface an external system.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and businesses looking for a billing and customer management solution for their specific needs
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Audience
Companies searching for a solution to manage and improve their operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$99.00/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCSG International
Founded: 1994
United States
www.csgi.com/products/encompass/
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Company InformationWebilly
Founded: 2015
Italy
www.webilly.it
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Categories |
Categories |
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Billing and Provisioning Features
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
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Integrations
Amazon Web Services (AWS)
Microsoft Azure
Vertex
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