CRMUnleashedForce Software
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About
With CRMUnleashed Help desk software you can view an easy-to-understand comprehensive visualization of your support department, enable or disable dashboard views with a click of a mouse. With the web-based CRMUnleashed help desk application you have access to your data whenever and wherever you need it. All you need is a web browser and internet access along with a computer/laptop/iPhone/iPad or another device that supports web browsing, and you have the ability to keep your finger on the pulse of your support department from anywhere. Customer portal and support access Deliver complete customer satisfaction, with CRMUnleashed help desk software you can offer your customers secure web portal access from where your customers can create cases, view existing cases, and communicate with the support staff assigned to their cases. Getting and keeping customers is crucial and increasing their satisfaction is paramount.
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About
Companies of all sizes rely on Halosight AI and NLP to power support effectiveness and analyze help desk signals. Unlock support signals while driving operational effectiveness. Spot opportunities to innovate. Customers choose Halosight to deliver positive support outcomes using untapped service cloud data. Innovation depends on doing more with data trapped in tickets and case histories. Halosight customers leverage AI and NLP to discover new opportunities. Information turns into action when agents have access to insights. Arm them with the ability to proactively solve issues instead of dealing with problems after the fact. Don't scroll through long lists of case reasons. Halosight automates case categorization to streamline routing and workflow processes using AI. Track new support signals that drive case deflection, knowledge management, and agent efficiency. Salesforce is our home, not just another integration. Delivered via the Salesforce App Exchange, installed in your instance.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and businesses searching for a 360 degree visualization solution for their processes
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Audience
Enterprises in need of a tool to protect revenue and unlock data insights to improve their services
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$2,500 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationForce Software
www.crmunleashed.com
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Company InformationHalosight
United States
www.halosight.com
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
Salesforce
Salesforce Agentforce Service
Zendesk
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