CRMUnleashed

CRMUnleashed

Force Software
+
+

Related Products

  • ServoDesk
    25 Ratings
    Visit Website
  • ManageEngine ServiceDesk Plus
    1,947 Ratings
    Visit Website
  • InfoFlo
    196 Ratings
    Visit Website
  • anny
    118 Ratings
    Visit Website
  • ScreenMeet
    34 Ratings
    Visit Website
  • Gym Assistant
    240 Ratings
    Visit Website
  • Centrex Software
    18 Ratings
    Visit Website
  • Scotch
    2 Ratings
    Visit Website
  • Freshservice
    2,128 Ratings
    Visit Website
  • ThriveSparrow
    43 Ratings
    Visit Website

About

With CRMUnleashed Help desk software you can view an easy-to-understand comprehensive visualization of your support department, enable or disable dashboard views with a click of a mouse. With the web-based CRMUnleashed help desk application you have access to your data whenever and wherever you need it. All you need is a web browser and internet access along with a computer/laptop/iPhone/iPad or another device that supports web browsing, and you have the ability to keep your finger on the pulse of your support department from anywhere. Customer portal and support access Deliver complete customer satisfaction, with CRMUnleashed help desk software you can offer your customers secure web portal access from where your customers can create cases, view existing cases, and communicate with the support staff assigned to their cases. Getting and keeping customers is crucial and increasing their satisfaction is paramount.

About

Customer service is part of the company's marketing plan. Good customer service is the best way to make happy customers. The key to successful growth is to keep customers satisfied along the way. Obtaining a new customer requires 5 times more effort than keeping an existing one. Showing your clients that you delivered what you promised will distinguish you from your competitors and improve customer loyalty. Your clients want to receive high quality products, but more than that they want to get fast and accurate service. A proper Help Desk system will enable you to have control over your customer support process. It will prevent support calls from getting lost or fall through the cracks, will make sure that everything is tracked through to resolution, improve customer satisfaction and most importantly boost the morale of your support team. Implementing a new Help Desk service doesn't have to be expensive or resource-consuming. It also doesn't require any technical knowledge.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and businesses searching for a 360 degree visualization solution for their processes

Audience

Companies searching for a Help Desk solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Force Software
www.crmunleashed.com

Company Information

Elementool
www.elementool.com

Alternatives

Alternatives

WonderDesk

WonderDesk

Web Wonderland
NITRO IT Help Desk

NITRO IT Help Desk

Crow Canyon Software
EvantoDesk

EvantoDesk

Evanto
CASH for Sugar

CASH for Sugar

Faye Business Systems Group
CustomerFirst

CustomerFirst

RTI Software
ServoDesk

ServoDesk

Simplisys Ltd

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

No info available.

Integrations

No info available.
Claim CRMUnleashed and update features and information
Claim CRMUnleashed and update features and information
Claim Elementool Help Desk and update features and information
Claim Elementool Help Desk and update features and information