Audience
Businesses interested in a next-gen platform that helps improve customer service
About Ariglad
Ariglad is designed to empower businesses with the tools needed to provide exceptional customer service, streamline support operations, and gain valuable insights into customer interactions. Smart features powered by AI, provide insights into your customers' questions, suggest new content to bridge gaps, and nudge you to keep your existing articles up-to-date. Get all your support requests organized, prioritized, and under control in a single, easy-to-use help desk software. Ariglad's omnichannel help desk has you covered. Ariglad gives you access to 1,000+ integrations that are ready to plug and play. Our integrations ensure the client experience doesn't change, and that your day-to-day becomes easier. Ariglad enables you to take care of your clients directly from there. Better yet, manage support queries directly from your email inbox.
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LiveHelpNow
• Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs.
• All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history.
• Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more.
• Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more.
• HIPAA, ADA and PCI compliant
• Quick, easy installation. No setup fees or contract.
• Free 30-day trial
• Free training and 24/7 Support
• #1 rated 7 years running as best live chat and SMS help desk platform
• #84 Inc. 500 fastest growing companies
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Pricing
Starting Price:
$59 per user, per month
Free Trial:
Free Trial available.
Integrations
Company Information
Ariglad
United States
www.ariglad.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
Ariglad Frequently Asked Questions
Ariglad Product Features
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Email Integration
Interaction Tracking
Knowledge Base
Multi-Channel Communication
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Community Forums
Document Storage
IT Asset Management
Incident Management
Known Issue Management
Live Chat
Multiple Brands / Products
Network Monitoring
Ticket Management
