Related Products
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About
CRMSix is a cloud-based CRM that combines customer support and sales workflows in one workspace. Support teams can manage cases, live chat, customer conversations, and knowledge-base content, while sales teams track contacts, leads, pipeline stages, quotes, invoices, and forecasts. Shared customer records bring service history and sales activity together, and configurable workflows help automate routine routing and follow-ups. The platform includes AI assistants, reporting, role-based access controls, and audit logs. It is intended for organizations whose customer-facing teams need a shared system for handling inquiries, tracking opportunities, and coordinating ongoing customer relationships. Administrators can use the documented API and Model Context Protocol (MCP) support to connect workflows and external tools.
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About
Sobot is an omnichannel customer service platform for organizations that manage support across digital and voice channels. It brings together a shared service workspace with ticketing, live chat, contact-center capabilities, customer and conversation management, knowledge resources, workflow automation, and AI-powered customer-service agents and chatbots. Teams can use it to handle inquiries, route and respond to cases, automate common interactions, and support customers across web messaging, social and messaging channels, and e-commerce touchpoints. The product also offers APIs and deployment options for organizations with different technical and operational requirements. Sobot is intended for customer-support and contact-center teams, including businesses serving online retail and other customer-facing sectors, that need to coordinate agents and automated service in one system.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations of any type.
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Audience
Customer-support, service, and contact-center teams at customer-facing organizations, including online retailers and other businesses managing inquiries across digital and voice channels.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$12/user/month
Starter costs $12 per user per month, billed annually. Growth costs $20 per user per month, billed annually. A 14-day free trial is available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$39/month
Sobot Agents Team is $39 per month. Additional successful AI resolutions are charged at $0.98 each after the plan allowance. The Sobot Agents trial includes 20 resolved conversations and 100 AI credits; other Sobot modules may have separate pricing.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCRMSix
Founded: 2018
India
crmsix.com
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Company InformationSobot
Singapore
www.sobot.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Amazon
Not Supported
Claude
Supported
Facebook Messenger
Not Supported
Google Calendar
Supported
Google Tasks
Supported
LINE
Not Supported
Microsoft Entra ID
Supported
Model Context Protocol (MCP)
Supported
Okta
Supported
Razorpay
Supported
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Integrations
Amazon
Supported
Claude
Not Supported
Facebook Messenger
Supported
Google Calendar
Not Supported
Google Tasks
Not Supported
LINE
Supported
Microsoft Entra ID
Not Supported
Model Context Protocol (MCP)
Not Supported
Okta
Not Supported
Razorpay
Not Supported
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