CRMSix

CRMSix

5.0 out of 5 stars
CRMSix LaiaDesk

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CRMSix:

About

CRMSix is a cloud-based CRM that combines customer support and sales workflows in one workspace. Support teams can manage cases, live chat, customer conversations, and knowledge-base content, while sales teams track contacts, leads, pipeline stages, quotes, invoices, and forecasts. Shared customer records bring service history and sales activity together, and configurable workflows help automate routine routing and follow-ups. The platform includes AI assistants, reporting, role-based access controls, and audit logs. It is intended for organizations whose customer-facing teams need a shared system for handling inquiries, tracking opportunities, and coordinating ongoing customer relationships. Administrators can use the documented API and Model Context Protocol (MCP) support to connect workflows and external tools.
LaiaDesk:

About

LaiaDesk is a cloud-based CRM and business workspace for B2B sales, service, and industrial teams. It brings customer records and sales pipelines together with shared messaging, web chat, WhatsApp, email, calendars, meeting booking, and team workflows. AI agents can help research prospective customers, draft and organize replies, summarize conversations and meetings, and prepare quotes from company catalogs for staff review. Teams can also manage projects, tasks, campaigns, customer follow-ups, and invoicing alongside sales activity. The platform is designed for businesses that manufacture, distribute, install, or provide customer-facing services, including construction, renovation, real estate, and field-service organizations. By connecting customer communications with sales and post-sale work, LaiaDesk supports the handling of inquiries, opportunities, appointments, proposals, and ongoing jobs in one shared system.
CRMSix:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
LaiaDesk:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CRMSix:

Audience

Organizations of any type.
LaiaDesk:

Audience

Small and mid-sized B2B companies (manufacturers, distributors, construction, real estate, field services) that want an AI CRM to find, answer and close customers.
CRMSix:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
LaiaDesk:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
CRMSix:

API

Offers API Supported
LaiaDesk:

API

Offers API Supported
CRMSix:

Screenshots and Videos

LaiaDesk:

Screenshots and Videos

No images available
CRMSix:

Pricing

$12/user/month
Starter costs $12 per user per month, billed annually. Growth costs $20 per user per month, billed annually. A 14-day free trial is available.
Free Version Not Supported
Free Trial Supported
LaiaDesk:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
CRMSix:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5
LaiaDesk:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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CRMSix:

Pros & Cons from Real Users

Pros

  • The unified interface combining the sales pipeline and service ticket management in one workspace works brilliantly. It seamlessly syncs customer records without requiring external, messy integrations. The multi-language capabilities and regional language interface options are exceptionally well-engineered for diverse and international teams.

Cons

  • The initial configuration and workflow setup can feel slightly complex for teams transitioning from simpler tools. It would benefit from more turnkey setup templates.
CRMSix:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
LaiaDesk:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
CRMSix:

Company Information

CRMSix
Founded: 2018
India
crmsix.com
LaiaDesk:

Company Information

LaiaDesk
Founded: 2025
Spain
laiadesk.com
CRMSix:

Alternatives

LaiaDesk:

Alternatives

CRMSix

CRMSix

5.0 out of 5 stars
CRMSix:
LaiaDesk:
CRMSix:
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LaiaDesk:
CRMSix:
LaiaDesk:
Barantum CRM

Barantum CRM

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CRMSix:
LaiaDesk:
wCRM

wCRM

SRLINES SOFTWARE HOUSE
CRMSix:

Categories

CRM Supported
LaiaDesk:

Categories

CRM Supported
CRMSix:

Integrations

Claude Supported
Claude Duet Supported
Claude for Legal Supported
Google Calendar Supported
Google Tasks Supported
Microsoft Entra ID Supported
Model Context Protocol (MCP) Supported
Okta Supported
Razorpay Supported
Stripe Supported
WhatsApp Not Supported
LaiaDesk:

Integrations

Claude Not Supported
Claude Duet Not Supported
Claude for Legal Not Supported
Google Calendar Not Supported
Google Tasks Not Supported
Microsoft Entra ID Not Supported
Model Context Protocol (MCP) Not Supported
Okta Not Supported
Razorpay Not Supported
Stripe Not Supported
WhatsApp Supported
CRMSix:
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LaiaDesk:
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