CME ChatCME Group
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About
Collaborate with global market participants using CME Chat. Built to support your workflows over a secure, fast and integrated network. CME Chat is available via CME Group Login for cross-platform applications such as CME Direct and CME Direct Mobile. Connect to CME Group’s trading community or to Eikon Messenger's 300,000 verified global users. Create and monitor chat rooms, and streamline communication with counterparties and customers with customized blast messages. Automatically capture and archive all messages, and easily search for history or keywords. Quickly create and receive parsed pricing quotes that facilitate trade entry. Set up quick key messages to create your own shorthand and communicate faster. Seamlessly integrate with best-in-class compliance programs through our third-party partnerships. Create alerts on keywords, counterparty availability, and counterparty messages.
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About
Meet Your New Customer Communications Platform
Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers.
Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email.
Platform:
✓ Multichannel Inbox
✓ Analytics & Insights
Channels & features:
✓ WhatsApp Business API
✓ Social Messaging
✓ Outbound Messaging
✓ Livechat
✓ Chat widget
✓ Teams module
✓ Smart routing
✓ Call deflection
✓ Tag & label management
✓ User management
✓ Contact management
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Individuals wanting to collaborate with global market participants through a chat communication solution
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Audience
SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
€15 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCME Group
United States
www.cmegroup.com/trading/market-tech-and-data-services/cme-chat.html
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Company InformationSaysimple
Founded: 2014
Netherlands
saysimple.com
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Categories |
Categories |
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Team Chat Features
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
Customer Communications Management Features
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Messaging Features
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
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Integrations
Apple Business Chat
Bird
CDK Global
Eikon
Facebook Messenger
Global Relay
Google Business Messages
Google Maps
Insocial
Instagram
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Integrations
Apple Business Chat
Bird
CDK Global
Eikon
Facebook Messenger
Global Relay
Google Business Messages
Google Maps
Insocial
Instagram
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