CME Chat

CME Chat

CME Group
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+

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About

Collaborate with global market participants using CME Chat. Built to support your workflows over a secure, fast and integrated network. CME Chat is available via CME Group Login for cross-platform applications such as CME Direct and CME Direct Mobile. Connect to CME Group’s trading community or to Eikon Messenger's 300,000 verified global users. Create and monitor chat rooms, and streamline communication with counterparties and customers with customized blast messages. Automatically capture and archive all messages, and easily search for history or keywords. Quickly create and receive parsed pricing quotes that facilitate trade entry. Set up quick key messages to create your own shorthand and communicate faster. Seamlessly integrate with best-in-class compliance programs through our third-party partnerships. Create alerts on keywords, counterparty availability, and counterparty messages.

About

Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Individuals wanting to collaborate with global market participants through a chat communication solution

Audience

SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

€15 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CME Group
United States
www.cmegroup.com/trading/market-tech-and-data-services/cme-chat.html

Company Information

Saysimple
Founded: 2014
Netherlands
saysimple.com

Alternatives

Symphony

Symphony

Symphony Communication

Alternatives

LSEG Messenger

LSEG Messenger

LSEG Data & Analytics
WhatsApp

WhatsApp

Meta
Typetalk

Typetalk

Nulab
Viber

Viber

Viber Media

Categories

Categories

Team Chat Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Messaging Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Integrations

Apple Business Chat
Bird
CDK Global
Eikon
Facebook Messenger
Global Relay
Google Business Messages
Google Maps
Insocial
Instagram
LINE
Salesforce
Telegram
Twilio
Viber
WeChat
WhatsApp
X (Twitter)

Integrations

Apple Business Chat
Bird
CDK Global
Eikon
Facebook Messenger
Global Relay
Google Business Messages
Google Maps
Insocial
Instagram
LINE
Salesforce
Telegram
Twilio
Viber
WeChat
WhatsApp
X (Twitter)
Claim CME Chat and update features and information
Claim CME Chat and update features and information
Claim Saysimple and update features and information
Claim Saysimple and update features and information