CFAST

CFAST

Gestion Systèmes Télécom
Routee

Routee

AMD Telecom
+
+

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About

Setting this feature to your CFAST will give you access to a comprehensive and intuitive tool. You will be able to manage the interconnection mechanisms between orders and incidents on different services. Enter, follow, recover, close all exchanges regarding incidents according to different standards. You can also create manual and internal incidents. Realize tests so you can decide which service to offer to your clients. Interconnect your CFAST to centralize your order management system. Files are interpreted and the information provided in an ergonomic interface. Your CFAST notifies you every details you need to know. Enter, follow, recover, close all exchanges regarding incidents according to different standards. You can also create manual and internal incidents.

About

Routee is an intelligent omnichannel communication platform (CPaaS) offering advanced Web and API automation for all industries worldwide. Powered by AMD Telecom’s robust infrastructure, Routee's services enable businesses to optimize their marketing & business processes. -SMS Marketing: tailor-made messages based on customers' individual preferences -Email Marketing: personalized newsletters & email campaigns based on an audience's behavioral data -Transactional Email: automated emails to customers on important data regarding their transactions -Marketing Automation: rich forms & customer data capture, automation of repetitive marketing tasks, and tracking of marketing campaigns -Two Factor Authentication: a second layer of security with fallback through SMS, Voice, Viber & Missed Call -Cloud IVR: multilingual capabilities, turning speech into text, & text to human-sounding speech -Push Notification: personalized web & mobile push notifications, based on segmentation and user

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Anyone looking for a Billing and Provisioning solution

Audience

Businesses around the world

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$0.01 one-time fee
Free subscription then price based on usage
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Routee is the ideal way to reach the customer. It makes SMS marketing very seamless and efficient. It helps to enhance communication. Implementation of Routee in campaign is easy.
  • Easy to use platform Extremely quick and helpful customer support Integrated with our CRM

Cons

  • I enjoyed using Routee, it great for marketing purposes.
  • First top up may take up to 3 days to be processed

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Gestion Systèmes Télécom
Founded: 2008
France
www.gestionsystemestelecom.fr/telecom-billing.html

Company Information

AMD Telecom
Founded: 2001
Greece
www.routee.net

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Categories

Categories

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Supported
Contract Management Not Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Supported
Order Management Not Supported
Post-Paid Systems Supported
Pre-Paid Systems Not Supported
Provisioning Supported
Rating Supported
Self Service Portal Supported
Service Order System Not Supported
VoIP Supported

Authentication Features

Biometric Not Supported
Credential Management Supported
Knowledge-Based Authentication Supported
Mobile Authentication Supported
Multifactor Authentication Supported
Out-of-Band Authentication Supported
Policy Management Supported
Self Service Portal Supported
Single Sign On Supported
Social Sign On Not Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Not Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Not Supported
Template Management Supported
WYSIWYG Email Editor Not Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Not Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Supported

Push Notifications Features

A/B Testing Supported
Analytics Supported
Campaign Segmentation Supported
Contextual Targeting Supported
Device Targeting Supported
Expiry Notifications Supported
Geo Targeting Supported
Mobile Notifications Supported
Notification Scheduling Supported
Visual Notifications Supported
Web Notifications Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Transactional Email Features

A/B Testing Supported
Contact Database Supported
Dynamic Content Not Supported
Email Monitoring Supported
Mailing List Management Supported
Reporting/Analytics Supported
Spam Check Supported
Template Management Supported

Integrations

ActiveCampaign Not Supported
AdRoll Not Supported
BugHerd Not Supported
CS-Cart Multi-Vendor Not Supported
CS-Cart Store Builder Not Supported
Cisco Webex Not Supported
Drupal Not Supported
Facebook Not Supported
Freshdesk Not Supported
GitLab Not Supported
Intercom Not Supported
Joomla! Not Supported
LinkedIn Not Supported
Mention Not Supported
Olark Not Supported
RD Station Not Supported
Shopify Not Supported
Stackreaction Not Supported
WooCommerce Not Supported

Integrations

ActiveCampaign Supported
AdRoll Supported
BugHerd Supported
CS-Cart Multi-Vendor Supported
CS-Cart Store Builder Supported
Cisco Webex Supported
Drupal Supported
Facebook Supported
Freshdesk Supported
GitLab Supported
Intercom Supported
Joomla! Supported
LinkedIn Supported
Mention Supported
Olark Supported
RD Station Supported
Shopify Supported
Stackreaction Supported
WooCommerce Supported
Claim CFAST and update features and information
Claim CFAST and update features and information
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