CES BLUECustomized Energy Solutions
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Hansen CISHansen Technologies
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Related Products
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About
CES BLUE is a hosted SaaS platform for retail energy companies that combines transaction management, customer data management, billing, accounts receivable, analytics, and operational workflows. The platform automates electronic data interchange processes for customer enrollment, usage, billing, and other market transactions while providing error capture and work queues for correction. Its billing engine supports configurable product requirements and integrates with wholesale energy market databases and ISO settlement reporting systems. CES BLUE also includes business intelligence dashboards, reporting tools, data analytics, and API-based integrations with upstream and downstream systems. AI-driven capabilities include a chatbot trained on product documentation and user guides to help users navigate and learn the platform.
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About
Hansen CIS is a customer information system designed for energy, utility, and water providers operating in complex regulatory environments. It supports the full customer life cycle, from onboarding and metering to billing, payments, and customer management. Hansen CIS helps utilities deliver transparent, efficient, and customer-centric digital experiences. The platform integrates seamlessly with existing operational and business systems. Built with deep regional and regulatory expertise, Hansen CIS adapts to local market requirements. Its modular architecture allows utilities to configure solutions without heavy customization. Hansen CIS enables providers to modernize operations while maintaining compliance and reliability.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Retail energy suppliers, utility market participants, energy operations teams, billing departments, and back-office professionals that need integrated EDI processing, customer data management, billing, analytics, and accounts receivable software
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Audience
Hansen CIS is ideal for energy, water, and utility providers seeking a compliant, scalable customer information system to modernize operations and improve customer experience across regulated and deregulated markets
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCustomized Energy Solutions
Founded: 1998
United States
www.ces-ltd.com
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Company InformationHansen Technologies
Founded: 1971
Australia
www.hansencx.com/hansen-suite/energy-and-utilities/hansen-cis/
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Categories |
Categories |
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Utility Billing Features
Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Billing and Provisioning Features
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
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Integrations
No info available.
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Integrations
No info available.
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