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About

Bulk MES is a manufacturing operations platform and manufacturing execution system (MES) for teams that need to keep orders, shop-floor work and operational records connected. Teams can turn incoming documents into reviewed job data, define versioned routings and record time, output, material use and checks at the workstation. Supervisors can follow job progress, adjust priorities and manage quality issues with linked actions. Bulk MES also supports consumable stock records, safety and audits, attendance and training records, shared teamboards, reporting and job-linked invoicing. Configurable fields, forms and workflows help teams fit the system to their plant. Browser-based access connects operators, supervisors and office teams around the same job context. Contact Bulk MES to discuss a representative workflow, implementation scope and pricing.

About

ObserveCTI™ automates the management process by providing your business a quality assurance tool, which provides business-driven, selective/intelligent voice and data recordings without the need for a proprietary voice logger. All recordings are categorized and stored for later playback directly from your PC, remote location, web or any touchtone telephone. Supervisors have access to multiple sites from their PC and can control auditing from a single location within the enterprise. ObserveCTI™ also provides your contact center supervisors the ability to perform audits on agents using a fully integrated auditing tool. Agents are audited and scored based on your specific criteria defined by your business. With a click of a mouse, the supervisor can listen and audit the recorded calls and screens, simultaneously. At the end of the session the supervisor can make comments, save or forward the audit to the agent or management for review.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Manufacturers, production managers, shop-floor operators, supervisors and quality teams coordinating orders, jobs and operational records.

Audience

Call centers and contact centers looking for a Telephony solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Contact Bulk
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Bulk MES
Founded: 2022
United States
www.trybulk.app/

Company Information

Cacti
www.cacticom.com

Alternatives

Alternatives

CYF Quality

CYF Quality

CYF Technology
Solumina

Solumina

iBase-t
SmartSIP

SmartSIP

IntraNext Systems
TelStrat QM

TelStrat QM

Serenova
Epicor Advanced MES

Epicor Advanced MES

Epicor Software

Categories

Categories

Telephony Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Integrations

No info available.

Integrations

No info available.
Claim Bulk MES and update features and information
Claim Bulk MES and update features and information
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Claim ObserveCTI and update features and information