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About

Buildertrend is the leading residential construction project management software trusted by home builders, remodelers and specialty contractors. Since 2006, we’ve empowered contractors to take control of projects and bring efficiency, organization and seamless communication to their businesses. Builders can manage jobs, sales, finances, materials, client relationships and more on one convenient platform. More than one million users across over 100 countries have chosen Buildertrend as their preferred platform for real-time collaboration throughout the building process. Our software helps construction professionals complete more projects while reducing delays, eliminating costly errors and increasing customer satisfaction. Buildertrend also provides integrations with other valuable software like QuickBooks, Xero, HubSpot, Salesforce, Gusto, The Home Depot’s Pro Xtra loyalty program and GreenSky.

About

More than a CRM, TopBuilder is the leading provider of preconstruction, sales, and marketing software for contractors of all types and sizes. TopBuilder is the first Construction CRM that helps increase collaboration, communication, efficiency, and profitability throughout your entire sales process. When it comes to finding new leads and keeping track of your sales pipeline, you need a CRM system that is easy to use and provides you with the ability to segment your leads. TopBuilder’s CRM makes it easy to keep track of your construction projects and sales pipeline. You can easily see which projects are in progress, which ones are complete, and which ones are at risk. The software also allows you to segment your leads by location or type of project. Your decisions are only as good as your data. TopBuilder’s ContractorBI™ is construction analytics software on another level, featuring intelligent dashboards that enable better business decisions and drive results.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Homebuilders, remodelers and specialty contractors

Audience

Construction contractors, specialty contractors, home builders, and real estate agents

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$55.00/user/month
60-day money back guarantee to all new sign-ups.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 3.9 / 5
features 4.2 / 5
design 3.9 / 5
support 4.2 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.4 / 5
features 4.3 / 5
design 3.9 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Handles pretty much all aspects of managing construction jobs - crew time clock, schedules, customer interface, estimates, sub-contractor mgmt, etc. etc. etc. Many features we don't even use. They are constantly improving the product, and the customer support is excellent.
  • 1. User-friendly interface: Buildertrend has a simple and easy-to-use interface, making it accessible for anyone to use. 2. Cloud-based: Buildertrend is cloud-based, so it can be accessed anywhere with an internet connection. 3. Project management: Buildertrend allows you to manage your projects from start to finish, including scheduling, budgeting, and communication. 4. Customer portal: Buildertrend provides a customer portal, so your clients can view the progress of their project and communicate with you directly. 5. Integrations: Buildertrend integrates with other software, such as QuickBooks and Square Takeoffs, making it easier to manage your business.
  • This is the most intuitive CRM I've ever used I've used multiple CRMs In the last 15 years and this one surpassed all previous CRMs in the past love Buildertrend!
  • The idea that everything is all in one place from Lead to Estimate to Invoicing for the customer and Bids to POs to payments for the Subs.
  • The support team at Buildertrend is exceptional. Our dedicated support team for our system of forty franchise locations and growing is fantastic. They are always willing to work with us to problem solve and have timely responses every time. Buildertrend listens to client feedback and makes enhancements and updates to the system based on that feedback.

Cons

  • There are some inconsistencies between screens and there have been issues with some text entry screens not being sure data is saved before closing, although they are improving this.
  • 1. Buildertrend can be expensive for small businesses or contractors with limited budgets. 2. Learning curve: Although the interface is user-friendly, there is still a learning curve to understanding all the features and how to use them effectively. 3. Limited customization: While Buildertrend offers many features, it may not have all the customization options some businesses require. 4. Customer support: Some users have reported issues with customer support, including long wait times and difficulty getting issues resolved. 5. Limited mobile app: The mobile app for Buildertrend is limited in functionality compared to the desktop version.
  • Nothing at this time to complain about they have made this awesome compared to when I first used it.
  • The payment system for paying subcontractors. Printing the checks I would send to the subs did not work and banks would not honor them.
  • The lack of having an open API has been a downside to our working with Buildertrend. Being able to integrate with our CRM system would be a significant advantage to our franchise owners and also help to justify the cost of their Buildertrend subscription.

Pros & Cons from Real Users

Pros

  • TopBuilder is very helpful to keep all leads organized and is very user-friendly from the desktop. The second capture form used for guest registration is also extremely helpful, as some interfaces only allow for one form. The ability to send blast emails and newsletters is also very convenient.
  • Very easy to use and set up reporting and other tools in the system. Very intuitive and simple. FANTASTIC support and guidance from the in-house tech team. Great resources for hands on DIY training or with assistance.
  • The user interface is well designed. The customizable dashboard just got even better, remembering your settings with your login. The Leads list is easy to customize to present the info you need at a glance, and the sorting features allow for easy project identification. User management is efficient and permissions are easy to customize. KPI's are useful and can be created company wide or for specific users. Follow Up Plans and Notifications allow for easy task communication, reminders, and then they're all logged in the Job History for easy record keeping. All around, I've found TopBuilder to be an easy and effective tool to use.
  • I like the ease of use and being able to add notes and track emails. The capabilities of managing the client throughout the preliminary sales process is very well set up.
  • It is a fairly direct tool. However, the short cuts that we were taught, were very useful. I also love the screenshot tool, and used it while he was going through with our team.

Cons

  • There have been some backend errors in terms of receiving notifications and causing confusion at times. The mobile version of the software is also a little touchy, as you can to navigate a certain way in order for leads and changes to be saved accordingly. I do wish that there would be an application created that would make leads easily accessible without having to go through an internet browser on mobile.
  • Nothing I don't like! It is really a great tool for sales people.
  • TopBuilder works very hard to support their clients. I feel like I've received a lot of personal attention to make our user experience as positive as possible. That said, there are times where third-party integrations don't work perfectly. It doesn't happen often, TopBuilder provides support right away if they're able, and often it isn't even a TopBuilder problem per se, but technically this is my biggest con. Sometimes pushing leads to different third-party software doesn't work as smoothly as it could.
  • Previously, there were some glitches but it seems they have been corrected!
  • None so far. I feel it is nicely mapped out, and self explanatory.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Buildertrend
Founded: 2006
United States
www.buildertrend.com

Company Information

TopBuilder
Founded: 2008
United States
www.topbuildersolutions.com

Alternatives

Alternatives

Procore

Procore

Procore Technologies
Houzz Pro

Houzz Pro

Houzz

Categories

Categories

Construction CRM Supported
Contact Management Supported
Email Marketing Supported
Email Tracking Supported
Home Builder Supported
Lead Capture Supported
Preconstruction Supported
Real Estate Agency Supported
Subcontractor Supported

Construction CRM Features

Client Tracking Supported
Contract Management Supported
Forecasting Supported
Project Management Supported
Quote Management Supported
Sales Management Supported
Scheduling Supported
Time Management Supported

Construction Estimating Features

Accounting Integration Supported
Audit Trail Supported
Bid Management Supported
Billing & Invoicing Supported
Building Product Database Supported
Calculators Not Supported
Change Orders Supported
Contract Management Supported
Cost Database Supported
Customer Management Supported
Customizable Templates Supported
Electrical Estimating Supported
Historical Database Supported
HVAC Estimating Supported
Job Costing Supported
Plumbing Estimating Supported
Price Data / Price Books Not Supported
Project Management Supported
Quote Management Supported
Reporting/Analytics Supported
Scheduling Supported
Subcontractor Management Supported
Takeoff Supported
What-if Analysis Supported

Home Builder Features

Accounting Management Supported
Bid Management Supported
Contract Management Supported
CRM Supported
Job Costing Supported
Job Scheduling Supported
Permit Management Supported
Quotes / Estimates Supported
Subcontractor Management Supported
Supplier Management Supported
Warranty / Service Management Supported

Construction Accounting Features

Accounts Payable Supported
Accounts Receivable Supported
Billing & Invoicing Supported
Budgeting & Forecasting Supported
Cash Management Supported
Construction Breakdowns Supported
General Ledger Supported
Job Costing Supported
Overrun Projections Supported
Payroll Management Supported
Purchase Order Management Supported
Quotes / Estimates Supported

Construction Management Features

Accounting Integration Supported
Budget Tracking/Job Costing Supported
Change Orders Supported
Commercial Supported
Contract Management Supported
Contractors Supported
CRM Supported
Equipment Tracking Supported
Estimating Supported
Incident Reporting Supported
Mobile Access Supported
Offline Access Supported
Residential Supported
RFI & Submittals Supported
Subcontractor Management Supported
Timesheets Supported

Construction Scheduling Features

Bid Management Supported
Change Orders Supported
Gantt Charts Supported
Job Scheduling Supported
Project Scheduling Supported
Rescheduling Supported
Staff Calendar Supported
Task Management Supported

Contractor Management Features

Contractor Database Supported
Insurance Tracking Supported
License Tracking Supported
Permit Tracking Supported
Skills & Competencies Supported
Task Management Supported
Work Hour Tracking Supported

Project Management Features

Agile Methodologies Supported
Budget Management Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Supported
Resource Management Supported
Time & Expense Tracking Supported
Traditional Methodologies Supported

Residential Construction Estimating Features

Bid Management Supported
Billing & Invoicing Supported
Building Product Database Supported
Change Orders Supported
Customer Management Supported
Project Management Supported
Quote Management Supported
Scheduling Supported
Takeoff Supported

Takeoff Features

3D View Supported
Assembly Takeoff Supported
Cross Section Creation Supported
Electronic Plans Supported
Elevation Checking Supported
Error Checking Supported
Site Balancing Supported
Slope Routines Supported
Subcontractor Management Supported

Construction CRM Features

Client Tracking Supported
Contract Management Supported
Forecasting Supported
Project Management Not Supported
Quote Management Supported
Sales Management Supported
Scheduling Supported
Time Management Supported

Construction Estimating Features

Accounting Integration Supported
Audit Trail Not Supported
Bid Management Supported
Billing & Invoicing Not Supported
Building Product Database Not Supported
Calculators Not Supported
Change Orders Not Supported
Contract Management Supported
Cost Database Not Supported
Customer Management Supported
Customizable Templates Not Supported
Electrical Estimating Supported
Historical Database Supported
HVAC Estimating Supported
Job Costing Not Supported
Plumbing Estimating Not Supported
Price Data / Price Books Not Supported
Project Management Not Supported
Quote Management Supported
Reporting/Analytics Supported
Scheduling Supported
Subcontractor Management Not Supported
Takeoff Not Supported
What-if Analysis Not Supported

Home Builder Features

Accounting Management Not Supported
Bid Management Supported
Contract Management Supported
CRM Supported
Job Costing Not Supported
Job Scheduling Supported
Permit Management Not Supported
Quotes / Estimates Supported
Subcontractor Management Not Supported
Supplier Management Not Supported
Warranty / Service Management Not Supported

Construction Bid Management Features

Bidder Management Supported
Building Product Database Supported
Cost Database Supported
File Sharing Supported
Proposal Management Supported
Quotes / Estimates Supported
RFP Management Not Supported
Subcontractor Management Not Supported
Takeoff Not Supported
Version Control Not Supported

Contact Management Features

Activity Management Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Supported
Email Marketing Supported
Group Management Supported
Interaction Tracking Supported
Lead Management Supported
Prospecting Tools Supported
Sales Pipeline Management Supported
Search / Filter Supported
Segmentation Supported
Shared Contacts Supported
Social Media Integration Not Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Not Supported
Customer Surveys Not Supported
Drip Campaigns Supported
Dynamic Content Not Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Not Supported
Mailing List Management Supported
Mobile Optimized Emails Not Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Email Tracking Features

A/B Testing Supported
Audience Segmentation Supported
Campaign Management Supported
Event-Based Notifications Supported
Location Tracking Supported
Team Management Supported

Lead Capture Features

Business Card / Badge Scanning Not Supported
Dashboard Supported
Data Extraction Not Supported
Lead Distribution Supported
Lead Notifications Supported
Lead Nurturing Supported
Lead Qualification Supported
Lead Scoring Supported
Online Forms Supported

Real Estate Agency Features

Calendar Management Supported
Client / Property Matching Supported
Client Database Supported
Commission Management Not Supported
Contact Management Supported
Contract Management Supported
Email Marketing Supported
Flyer / Catalog Printing Not Supported
Lead Management Supported
Listing Management Not Supported
Property Database Supported
Website Management Not Supported

Integrations

QuickBooks Online Supported
Acumatica Cloud ERP Not Supported
B2W Estimate Not Supported
Bridgeline Supported
BuildingConnected Not Supported
Contractor's Office Supported
Dropbox Supported
Facebook Supported
Google Not Supported
Google Calendar Supported
Gusto Supported
HubSpot Content Hub Supported
Microsoft Outlook Supported
Pinterest Supported
PlanSwift Supported
STACK Supported
Sage 100 Not Supported
Viewpoint Vista Not Supported
X (Twitter) Supported
Xero Supported

Integrations

QuickBooks Online Supported
Acumatica Cloud ERP Supported
B2W Estimate Supported
Bridgeline Not Supported
BuildingConnected Supported
Contractor's Office Not Supported
Dropbox Not Supported
Facebook Not Supported
Google Supported
Google Calendar Not Supported
Gusto Not Supported
HubSpot Content Hub Not Supported
Microsoft Outlook Not Supported
Pinterest Not Supported
PlanSwift Not Supported
STACK Not Supported
Sage 100 Supported
Viewpoint Vista Supported
X (Twitter) Not Supported
Xero Not Supported
Claim Buildertrend and update features and information
Claim Buildertrend and update features and information
Claim TopBuilder and update features and information
Claim TopBuilder and update features and information