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About

Buildertrend is the leading residential construction project management software trusted by home builders, remodelers and specialty contractors. Since 2006, we’ve empowered contractors to take control of projects and bring efficiency, organization and seamless communication to their businesses. Builders can manage jobs, sales, finances, materials, client relationships and more on one convenient platform. More than one million users across over 100 countries have chosen Buildertrend as their preferred platform for real-time collaboration throughout the building process. Our software helps construction professionals complete more projects while reducing delays, eliminating costly errors and increasing customer satisfaction. Buildertrend also provides integrations with other valuable software like QuickBooks, Xero, HubSpot, Salesforce, Gusto, The Home Depot’s Pro Xtra loyalty program and GreenSky.

About

More than a CRM, TopBuilder is the leading provider of preconstruction, sales, and marketing software for contractors of all types and sizes. TopBuilder is the first Construction CRM that helps increase collaboration, communication, efficiency, and profitability throughout your entire sales process. When it comes to finding new leads and keeping track of your sales pipeline, you need a CRM system that is easy to use and provides you with the ability to segment your leads. TopBuilder’s CRM makes it easy to keep track of your construction projects and sales pipeline. You can easily see which projects are in progress, which ones are complete, and which ones are at risk. The software also allows you to segment your leads by location or type of project. Your decisions are only as good as your data. TopBuilder’s ContractorBI™ is construction analytics software on another level, featuring intelligent dashboards that enable better business decisions and drive results.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Homebuilders, remodelers and specialty contractors

Audience

Construction contractors, specialty contractors, home builders, and real estate agents

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$55.00/user/month
60-day money back guarantee to all new sign-ups.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 3.9 / 5
features 4.2 / 5
design 3.9 / 5
support 4.2 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.4 / 5
features 4.3 / 5
design 3.9 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Handles pretty much all aspects of managing construction jobs - crew time clock, schedules, customer interface, estimates, sub-contractor mgmt, etc. etc. etc. Many features we don't even use. They are constantly improving the product, and the customer support is excellent.
  • 1. User-friendly interface: Buildertrend has a simple and easy-to-use interface, making it accessible for anyone to use. 2. Cloud-based: Buildertrend is cloud-based, so it can be accessed anywhere with an internet connection. 3. Project management: Buildertrend allows you to manage your projects from start to finish, including scheduling, budgeting, and communication. 4. Customer portal: Buildertrend provides a customer portal, so your clients can view the progress of their project and communicate with you directly. 5. Integrations: Buildertrend integrates with other software, such as QuickBooks and Square Takeoffs, making it easier to manage your business.
  • This is the most intuitive CRM I've ever used I've used multiple CRMs In the last 15 years and this one surpassed all previous CRMs in the past love Buildertrend!
  • The idea that everything is all in one place from Lead to Estimate to Invoicing for the customer and Bids to POs to payments for the Subs.
  • The support team at Buildertrend is exceptional. Our dedicated support team for our system of forty franchise locations and growing is fantastic. They are always willing to work with us to problem solve and have timely responses every time. Buildertrend listens to client feedback and makes enhancements and updates to the system based on that feedback.

Cons

  • There are some inconsistencies between screens and there have been issues with some text entry screens not being sure data is saved before closing, although they are improving this.
  • 1. Buildertrend can be expensive for small businesses or contractors with limited budgets. 2. Learning curve: Although the interface is user-friendly, there is still a learning curve to understanding all the features and how to use them effectively. 3. Limited customization: While Buildertrend offers many features, it may not have all the customization options some businesses require. 4. Customer support: Some users have reported issues with customer support, including long wait times and difficulty getting issues resolved. 5. Limited mobile app: The mobile app for Buildertrend is limited in functionality compared to the desktop version.
  • Nothing at this time to complain about they have made this awesome compared to when I first used it.
  • The payment system for paying subcontractors. Printing the checks I would send to the subs did not work and banks would not honor them.
  • The lack of having an open API has been a downside to our working with Buildertrend. Being able to integrate with our CRM system would be a significant advantage to our franchise owners and also help to justify the cost of their Buildertrend subscription.

Pros & Cons from Real Users

Pros

  • TopBuilder is very helpful to keep all leads organized and is very user-friendly from the desktop. The second capture form used for guest registration is also extremely helpful, as some interfaces only allow for one form. The ability to send blast emails and newsletters is also very convenient.
  • Very easy to use and set up reporting and other tools in the system. Very intuitive and simple. FANTASTIC support and guidance from the in-house tech team. Great resources for hands on DIY training or with assistance.
  • The user interface is well designed. The customizable dashboard just got even better, remembering your settings with your login. The Leads list is easy to customize to present the info you need at a glance, and the sorting features allow for easy project identification. User management is efficient and permissions are easy to customize. KPI's are useful and can be created company wide or for specific users. Follow Up Plans and Notifications allow for easy task communication, reminders, and then they're all logged in the Job History for easy record keeping. All around, I've found TopBuilder to be an easy and effective tool to use.
  • I like the ease of use and being able to add notes and track emails. The capabilities of managing the client throughout the preliminary sales process is very well set up.
  • It is a fairly direct tool. However, the short cuts that we were taught, were very useful. I also love the screenshot tool, and used it while he was going through with our team.

Cons

  • There have been some backend errors in terms of receiving notifications and causing confusion at times. The mobile version of the software is also a little touchy, as you can to navigate a certain way in order for leads and changes to be saved accordingly. I do wish that there would be an application created that would make leads easily accessible without having to go through an internet browser on mobile.
  • Nothing I don't like! It is really a great tool for sales people.
  • TopBuilder works very hard to support their clients. I feel like I've received a lot of personal attention to make our user experience as positive as possible. That said, there are times where third-party integrations don't work perfectly. It doesn't happen often, TopBuilder provides support right away if they're able, and often it isn't even a TopBuilder problem per se, but technically this is my biggest con. Sometimes pushing leads to different third-party software doesn't work as smoothly as it could.
  • Previously, there were some glitches but it seems they have been corrected!
  • None so far. I feel it is nicely mapped out, and self explanatory.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Buildertrend
Founded: 2006
United States
www.buildertrend.com

Company Information

TopBuilder
Founded: 2008
United States
www.topbuildersolutions.com

Alternatives

Alternatives

Procore

Procore

Procore Technologies
Houzz Pro

Houzz Pro

Houzz

Categories

Categories

Construction CRM Features

Client Tracking
Contract Management
Forecasting
Project Management
Quote Management
Sales Management
Scheduling
Time Management

Construction Estimating Features

Accounting Integration
Audit Trail
Bid Management
Billing & Invoicing
Building Product Database
Calculators
Change Orders
Contract Management
Cost Database
Customer Management
Customizable Templates
Electrical Estimating
Historical Database
HVAC Estimating
Job Costing
Plumbing Estimating
Price Data / Price Books
Project Management
Quote Management
Reporting/Analytics
Scheduling
Subcontractor Management
Takeoff
What-if Analysis

Home Builder Features

Accounting Management
Bid Management
Contract Management
CRM
Job Costing
Job Scheduling
Permit Management
Quotes / Estimates
Subcontractor Management
Supplier Management
Warranty / Service Management

Construction Accounting Features

Accounts Payable
Accounts Receivable
Billing & Invoicing
Budgeting & Forecasting
Cash Management
Construction Breakdowns
General Ledger
Job Costing
Overrun Projections
Payroll Management
Purchase Order Management
Quotes / Estimates

Construction Management Features

Accounting Integration
Budget Tracking/Job Costing
Change Orders
Commercial
Contract Management
Contractors
CRM
Equipment Tracking
Estimating
Incident Reporting
Mobile Access
Offline Access
Residential
RFI & Submittals
Subcontractor Management
Timesheets

Construction Scheduling Features

Bid Management
Change Orders
Gantt Charts
Job Scheduling
Project Scheduling
Rescheduling
Staff Calendar
Task Management

Contractor Management Features

Contractor Database
Insurance Tracking
License Tracking
Permit Tracking
Skills & Competencies
Task Management
Work Hour Tracking

Project Management Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Residential Construction Estimating Features

Bid Management
Billing & Invoicing
Building Product Database
Change Orders
Customer Management
Project Management
Quote Management
Scheduling
Takeoff

Takeoff Features

3D View
Assembly Takeoff
Cross Section Creation
Electronic Plans
Elevation Checking
Error Checking
Site Balancing
Slope Routines
Subcontractor Management

Construction CRM Features

Client Tracking
Contract Management
Forecasting
Project Management
Quote Management
Sales Management
Scheduling
Time Management

Construction Estimating Features

Accounting Integration
Audit Trail
Bid Management
Billing & Invoicing
Building Product Database
Calculators
Change Orders
Contract Management
Cost Database
Customer Management
Customizable Templates
Electrical Estimating
Historical Database
HVAC Estimating
Job Costing
Plumbing Estimating
Price Data / Price Books
Project Management
Quote Management
Reporting/Analytics
Scheduling
Subcontractor Management
Takeoff
What-if Analysis

Home Builder Features

Accounting Management
Bid Management
Contract Management
CRM
Job Costing
Job Scheduling
Permit Management
Quotes / Estimates
Subcontractor Management
Supplier Management
Warranty / Service Management

Construction Bid Management Features

Bidder Management
Building Product Database
Cost Database
File Sharing
Proposal Management
Quotes / Estimates
RFP Management
Subcontractor Management
Takeoff
Version Control

Contact Management Features

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Email Marketing Features

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Tracking Features

A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management

Lead Capture Features

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Real Estate Agency Features

Calendar Management
Client / Property Matching
Client Database
Commission Management
Contact Management
Contract Management
Email Marketing
Flyer / Catalog Printing
Lead Management
Listing Management
Property Database
Website Management

Integrations

QuickBooks Online
Bridgeline
Facebook
Gmail
Google
Google Calendar
Gusto
HubSpot CMS Hub
ProEst
Procore
STACK
Sage 300
Salesforce
SoftPlan
Spot AI
Viewpoint Spectrum
Viewpoint Vista
X (Twitter)
Xero
eTakeoff Bridge

Integrations

QuickBooks Online
Bridgeline
Facebook
Gmail
Google
Google Calendar
Gusto
HubSpot CMS Hub
ProEst
Procore
STACK
Sage 300
Salesforce
SoftPlan
Spot AI
Viewpoint Spectrum
Viewpoint Vista
X (Twitter)
Xero
eTakeoff Bridge
Claim Buildertrend and update features and information
Claim Buildertrend and update features and information
Claim TopBuilder and update features and information
Claim TopBuilder and update features and information