Brook

Brook

Inkey Solutions
Bynry SMART360

Bynry SMART360

Bynry INC
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About

A Billing application developed for the companies supplying Water on metering basis. This application easliy handles both commercial & non-commercial sectors. Support for both manual & automatic meter reading, batch as well as singular meter readings inputs, bill generation with auto email facility, maintaining water consumption history for individual customers.

About

SMART360 is a cloud-native, all-in-one utility management platform built by Bynry for water, electric, and gas utilities serving roughly 3,000 to 100,000 connections. It replaces the common "five separate systems" stack (billing, CIS, meter data, work orders, assets, analytics) with a single platform on a single database, so every function shares the same data in real time. It is delivered as multi-tenant SaaS, vendor-hosted, with continuous automatic updates and no on-premise servers to maintain. Pricing is per meter/connection, with unlimited users and all modules included. It is a cloud-native, multi-tenant, single codebase, microservices, built for the cloud from day one, not a legacy engine hosted on cloud VMs. Configuration replaces custom code, and upgrades are continuous and included rather than periodic paid projects. Single shared database across all modules, so a change one team makes is visible to every other team immediately.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Utility Billing software for businesses

Audience

Water, electric, and gas utilities in the 3,000–100,000 connection range, including municipal utilities, cooperatives, investor-owned utilities, and smaller water districts and service corporations, primarily in the US.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

We have 3 package:
1. Smart Billing
2. Smart Workforce
3.Smart Utility
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The help me with my company utilities I really appreciate there efforts in bill management and utilities
  • Bynry provides an all-in-one utility management system with excellent features like automated meter reading, billing, and real-time customer communication. The mobile-friendly interface is a huge plus, allowing field teams to work efficiently on the go. Integration with third-party tools is seamless, making it easier to scale operations.
  • This is an amazing technology that brings efficiency to small and medium size utility operations. These systems need this critical technology the most since they are minimally staffed and do not have the capability to deploy higher cost, complex solutions.
  • SMART360's cloud-based, multi-tenant, and multi-utility architecture supports efficient management of multiple utilities on a single platform. The platform is highly user-friendly, enabling seamless adoption across diverse user groups. Exceptional compatibility with both manual and smart meters, with a meter reading app capable of processing 5000 readings in under two minutes. Integration with multiple OEM smart meters ensures seamless operations. Digital service orders with tracking enhance issue resolution efficiency, while the consumer mobile app provides easy access to bill payments and complaint tracking.

Cons

  • There is nothing I could think about them they are very compliant
  • Some advanced reporting features could be improved for better customization. Additionally, occasional minor lags in the dashboard experience can be noticed when dealing with high data loads.
  • It would be helpful to have more adoption so that the utilities can help each other and the company can expand the current capabilities of the technology.
  • The integration with multiple OEM smart meters is impressive, but expanding the range of compatible devices could increase the platform’s versatility for even more diverse utilities.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Inkey Solutions
India
www.inkeysolutions.com/what-we-do/custom-application-development/brook

Company Information

Bynry INC
Founded: 2022
United States
www.bynry.com

Alternatives

IMS Utility Billing

IMS Utility Billing

Information Management Services

Alternatives

Alliance Windows Suite

Alliance Windows Suite

United Systems & Software
Edmunds Utility Billing

Edmunds Utility Billing

Edmunds GovTech
Landis+Gyr AIM

Landis+Gyr AIM

Landis+Gyr

Categories

Categories

Utility Billing Features

Account Management Supported
ACH Payment Processing Not Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Not Supported
Customer Management Supported
Electricity Not Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Not Supported
Natural Gas Not Supported
Non-Metered Billing Not Supported
Online Payment Processing Not Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Not Supported
Trash Not Supported
Water Supported
Work Order Management Not Supported

Utility Billing Features

Account Management Supported
ACH Payment Processing Not Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Supported
Trash Not Supported
Water Supported
Work Order Management Supported

Utility Management Systems Features

Billing & Invoicing Supported
Cable Not Supported
Customer Management Supported
Demand Planning Not Supported
Electricity Supported
Natural Gas Supported
Plant Management Supported
Service Call Management Supported
Trash Not Supported
Water Supported
Work Order Management Supported
Workforce Management Supported

Integrations

Amazon Web Services (AWS) Not Supported
ArcGIS Not Supported
Paymentus Not Supported
Stripe Not Supported

Integrations

Amazon Web Services (AWS) Supported
ArcGIS Supported
Paymentus Supported
Stripe Supported
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Claim Bynry SMART360 and update features and information
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