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About

Streamline your eCommerce operations with our composable commerce API. Experience seamless growth and flexibility. Accelerate your eCommerce growth with a custom solution. Built for fast-growing D2C brands and global merchants. Brink Commerce API will act as the foundation for your composable commerce ecosystem. Use the components you need to solve your growth pains or challenges. Connect any support system and sales channel you want. Payments, tax compliance, and shipping are included out of the box. Brink Commerce API solves issues with performance and scaling, lock-in effects such as inaccessible data, and slow time-to-market pace for new feature and function development. Near unlimited performance and scalability. Brink Commerce API is optimized for huge order volume and traffic increases. Brink Commerce API is 100% headless and front-end framework-agnostic allowing you to focus on a world-class customer experience.

About

For 20+ years, Diabolocom has redefined customer engagement. Our cloud-based Contact Center as a Service (CCaaS), powered by our proprietary generative AI, provides the smart automation, reachability, and insights today’s customer service and sales teams need. From real-time transcription and satisfaction analysis to next-best-action recommendations, our AI Assistant seamlessly supports each customer interaction for faster resolutions. Diabolocom combines native AI for CX with telecom services to deliver a unique, hyper-customized telephony experience. By automating routine tasks, your teams focus on what truly matters—driving customer loyalty and growth. We integrate smoothly with CRMs like Salesforce, Oracle, and Microsoft, giving teams full visibility to fuel business growth. Industry leaders like Mitsubishi Electric, Nikon, and Brinks trust Diabolocom for customer experiences that stand out.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

eCommerce companies looking for a solution to streamline their operations and manage their business

Audience

Customer service and sales teams from enterprises of all sizes.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Brink Commerce
www.brinkcommerce.com

Company Information

Diabolocom
Founded: 2005
France
www.diabolocom.com

Alternatives

Alternatives

OrderCloud

OrderCloud

Sitecore

Categories

Categories

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Workforce Optimization (WFO) Features

eLearning
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management

Integrations

CROSS-CRM
GraphQL
HubSpot CRM
HubSpot Customer Platform
Junipeer
Microsoft Dynamics 365
Microsoft Teams
Modjo
Oracle CRM On Demand
Pega CRM
SAP CRM
Salesforce
ServiceNow
SynergySuite
Zendesk

Integrations

CROSS-CRM
GraphQL
HubSpot CRM
HubSpot Customer Platform
Junipeer
Microsoft Dynamics 365
Microsoft Teams
Modjo
Oracle CRM On Demand
Pega CRM
SAP CRM
Salesforce
ServiceNow
SynergySuite
Zendesk
Claim Brink Commerce and update features and information
Claim Brink Commerce and update features and information
Claim Diabolocom and update features and information
Claim Diabolocom and update features and information