Bria

Bria

CounterPath
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About

Bria is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augment your communications with team messaging, HD video conferencing and screen sharing capabilities, hosted by CounterPath. Experience crystal clear audio and HD, 1080p video calls whether in your office or on-the-go; and manage calls easily with intuitive call recording, music on hold, and call transfer functions. Need more collaboration features? Bria Teams and Bria Enterprise include team messaging, screen sharing, and HD video conferencing with up to 200 participants! Easily talk, chat, meet, and share on any device in one efficient app that syncs calling and messaging history across devices so you're always in the loop. Check out counterpath.com for more details!

About

Augment reach, engagement, and experience with a powerful and the best VoIP Softphone in the industry. A white label VoIP Softphone empowered with the power of WebRTC, mobility, and VoIP bestows brilliant convenience and seamless connectivity. Take advantage of crystal clear voice calls and HD quality video calls for ad-hoc meetings or planned business calls and conferences. Get push notifications without consuming device performance to stay alert and battery savvy with the powerful VoIP Softphone app. Align your vision and mission with features of your WebRTC Softphone using our customizable and white label SIP Softphone.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Enterprises, Service Providers, and Channel Partners

Audience

Companies interested in a white-label VoIP softphone backed by WebRTC and auto-provisioning

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$2.95/user/month
Bria Solo $2.95/user/month on annual plan
Bria Teams $4.95/user/month on annual plan
Bria Teams Pro $9.95/user/month on annual plan
Bria Enterprise - contact for quote
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 5.0 / 5
features 4.6 / 5
design 5.0 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Their Windows client is one of the best SIP solutions I've used (and I've used/tried at least a dozen). The best aspect as the uniform provisioning for users. One login gives the user access to all their SIP accounts on different devices. With a mobile or home bases workforce it simplifies connectivity.

Cons

  • I'd love to see speed dial buttons and I'd like to see an ability to dial dtmf tones while in a call by pasting them rather than by typing them. I'd like to see an easier way to bring the Bria Client "to the front" with one button.

Pros & Cons from Real Users

Pros

  • Clean and user-friendly interface Clear audio and HD video calling Easy call management and transfer Useful chat and file-sharing features Supports remote and distributed teams WebRTC-based communication provides a smooth calling experience White-label customization is useful for businesses that want their own branding Good support and regular product improvements
  • Easy-to-use and clean interface Reliable voice calling experience Supports business communication from anywhere Flexible and convenient for remote teams Simple setup and management
  • The best part is its white Label customization We could brand it fully our logo and theme. It works seamlessly across Android, iOS, and Web, with features like call recording , voicemail conferencing push notifications.
  • Easy to Customize & White Label Clear Audio/Video With WebRTC Secure & Reliable Performance Great Customer Support
  • Simple and easy to use. Clear and Clean GUI. No need to much expertise. Easy to plugin play to get unified communications experience.

Cons

  • More third-party integrations would make the platform even more useful. Additional advanced customization options would be beneficial for larger organizations.
  • Some advanced features may take time for new users to understand More customization options could make the platform even better
  • Only thing missing is more transparency on pricing since plans are customized.
  • Would Love to See Even more integration with CRM and Productivity tools
  • Nothing at the moment most. Can we have more features?

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

CounterPath
Founded: 2002
Canada
www.counterpath.com

Company Information

Fonimo
Founded: 2022
India
fonimo.app/

Alternatives

MiCloud Flex

MiCloud Flex

Mitel Networks

Alternatives

PortaDialer

PortaDialer

PortaOne
Adore SIP Softphone

Adore SIP Softphone

Adore Infotech
Intermedia Unite

Intermedia Unite

Intermedia
PortaDialer

PortaDialer

PortaOne

Categories

Business VoIP Supported
Call Center Supported
Telephony Supported

Categories

Softphone Supported
White Label VoIP Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Not Supported
Ring Groups Not Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Not Supported
Manual Dialer Not Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Softphone Features

Audio / Video Conferencing Supported
Call Logging Supported
Call Recording Supported
Call Transfer Supported
Caller Identification Supported
Chat / Messaging Supported
Contact Management Supported
Fax Management Not Supported

Integrations

ACCOUNTS Supported
ASTPP Not Supported
Google Chrome Not Supported
Halo Health Platform Supported
Kamailio Not Supported
Microsoft Outlook Supported
Microsoft Teams Not Supported
OpenSIPS Not Supported
Salesforce Supported
Skype Supported
YetiForce CRM Supported

Integrations

ACCOUNTS Not Supported
ASTPP Supported
Google Chrome Supported
Halo Health Platform Not Supported
Kamailio Supported
Microsoft Outlook Not Supported
Microsoft Teams Supported
OpenSIPS Supported
Salesforce Not Supported
Skype Not Supported
YetiForce CRM Not Supported
Claim Bria and update features and information
Claim Bria and update features and information
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Claim Fonimo and update features and information