Brandwatch

Brandwatch

4.0 out of 5 stars
Prezly

Prezly

4.9 out of 5 stars
Brandwatch Prezly

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Brandwatch:

About

Brandwatch is a leading Consumer Intelligence and Social Media Management solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics. Within its Social Media Management solution, Brandwatch (formerly Falcon.io) offers features including social media listening, engagement, publishing, measurement, influencer marketing and customer data management. With Brandwatch, marketers and companies can deliver more personalized brand experiences across touchpoints, based on enriched customer profiles. This solution features a highly intuitive and collaborative UI and is complemented by the best support team in the business.
Prezly:

About

Prezly is your dedicated CRM for PR teams. Manage your contacts, pitch journalists, and publish stories that get real coverage. In a nutshell, Prezly is a tool that gets your story in front of your contacts in the cleanest, simplest, most pain-free way possible. Basically, it brings together all the functionality that’s core to PR, and integrates it to make the work you already do go way, way further. Here’s what that boils down to: - A CRM system your whole team can use to organize all their contact lists in one place - An email pitching tool for getting your story into people’s inboxes, and not their spam - A multimedia editor for publishing press releases that look great - Online (branded) newsrooms to increase reach and house all your stories and assets - A coverage log that connects with your email campaigns to make reporting so much easier And clear and actionable engagement analytics on all of the above. Start a free trial to try it for yourself!
Brandwatch:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Prezly:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Brandwatch:

Audience

Medium-sized to enterprise companies across a broad array of industries. Key industries include agencies, retail, CPG, education, financial services, healthcare, travel, and technology.
Prezly:

Audience

Prezly serves PR and comms teams for both brands and agencies.
Brandwatch:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Prezly:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Brandwatch:

API

Offers API Supported
Prezly:

API

Offers API Not Supported
Brandwatch:

Screenshots and Videos

Prezly:

Screenshots and Videos

Brandwatch:

Pricing

Flexible packages tailored to your needs.
Free Version Not Supported
Free Trial Not Supported
Prezly:

Pricing

$90/month per user
Pricing varies depending on subscription type and number of seats required. We also offer a 20% discount for nonprofits.

During the COVID-19 pandemic, we are also offering free Enterprise subscriptions for hospitals and organisations tackling the pandemic. Get in touch.
Free Version Not Supported
Free Trial Supported
Brandwatch:

Reviews/Ratings

Overall 4.0 / 5
ease 4.7 / 5
features 5.0 / 5
design 5.0 / 5
support 4.7 / 5
Prezly:

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.9 / 5
Brandwatch:

Pros & Cons from Real Users

Pros

  • Brandwatch provides a single platform that combines social media marketing & user engagement. It additionally offers automated post publishing functionality to streamline your workflow, making your job easier. From a user perspective, managing the platform is highly intuitive & user-friendly.
  • #1- It gives one platform for social media marketing with user engagement. #2- It also offers you automated post publishing to make your job easy. #3- In the usages point of view, it's very easy to manage.
  • Super good layout and structure of the user interface which was nice. Works well and does what you'd need.

Cons

  • Overall, our experience was positive & we received a good response from the team.
  • #1- We had a positive overall experience and response.
  • I feel like it was too costly for what it does.
Prezly:

Pros & Cons from Real Users

Pros

  • It's easy to use in terms of writing press releases and pitches, great to manage contacts, and the tech support is wonderful.
  • No learning curve. Powerful tool for contact management, coverage tracking, press release generation, press info publishing and more. Simple, intuitive interface. Fantastic, responsive staff.
  • Very kind team and constantly upgrading the platform. Also, my client said that the name would fit a pet.
  • The ability to have media contacts, relationship history, coverage, press releases, pitches and related activity all on one simply platform. This allows for great visibility into what's working, and across teams.
  • PR is all about contacts primarily. The contact management system is GDPR friendly and works well. It is clear that the development of the software has been achieved with the help of users who also contribute to the regular online seminars. The story telling features are so multi media friendly too. Taking the strain off bloggers, influencers and journalists, this platform provides them with a whole package of words, pictures, videos, audio. Imagine if you had to email or use a bulk server to do that. You would lose your brand reputation by confusing the very people you are trying to impress.

Cons

  • I wish they could provide better tracking of which contacts clicked through to links in the pitches or press release but they did tell me they are working on that.
  • Prezly could use more reporting tools to reduce reliance on things like CoverageBook.
  • Sometimes its slow and takes some time to load features.
  • There could be more automation when it comes to contacts and campaign sendouts. In addition, I wish pitches could be more personalized.
  • None. If anything is missing, the company will listen and add.
Brandwatch:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Prezly:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Brandwatch:

Company Information

Brandwatch
Founded: 2007
United Kingdom
www.brandwatch.com
Prezly:

Company Information

Prezly
Founded: 2010
Belgium
www.prezly.com
Brandwatch:

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Brandwatch:

Categories

Prezly:

Categories

Advertising Agency Supported
Communications Supported
CRM Supported
Online Newsroom Supported
PR Analytics Supported
Public Relations Supported
Brandwatch:

Audience Intelligence Features

AI / Machine Learning Supported
Audience Segmentation Supported
Competitive Intelligence Supported
Content Tracking Supported
Data Visualization Supported
Data-Driven Insights Supported
Filters / Search Supported
Image Recognition Supported
Sentiment Analysis Supported
Social Listening Supported
Social Media Analytics Supported
Trend Tracking Supported

Brand Management Features

Approval Process Control Supported
Artwork Management Not Supported
Asset Management Supported
Change Management Not Supported
Fulfillment Distribution Not Supported
Project Management Supported

Brand Protection Features

Case Management Not Supported
Domain Monitoring Supported
Investigation Management Not Supported
Marketplace Monitoring Not Supported
Mobile App Monitoring Not Supported
Paid Search Monitoring Not Supported
Prioritization Not Supported
Social Media Monitoring Supported

Content Marketing Features

Audience Targeting Supported
Brand Management Supported
Campaign Management Supported
Categorization / Grouping Supported
Conversion Tracking Not Supported
Distribution Management Supported
Editorial Calendar Supported
Multi-Channel Publishing Supported
Publish Scheduling Supported
SEO Management Not Supported
Social Media Management Supported
Video Management Supported

Media Monitoring Features

Alerts / Notifications Supported
Broadcast Media Monitoring Not Supported
Content Translation Not Supported
Dashboards / Reporting Supported
Export Results Supported
Online News Monitoring Not Supported
Podcast Monitoring Not Supported
Print Media Monitoring Not Supported
Social Media Monitoring Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Not Supported
Review Monitoring Not Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Social CRM Features

Calendar/Reminder System Supported
Customer Support Supported
Email Marketing Not Supported
Lead Capture Not Supported
Lead Nurturing Supported
Live Chat Not Supported
Marketing Automation Integration Supported
Multi-Channel Social Integration Supported
Social Media Monitoring Supported
Task Management Supported

Social Media Advertising Features

Ad Buying Not Supported
Ad Creation Not Supported
Bulk Advertising Supported
Campaign Management Supported
Collaboration Tools Supported
Comment / Reply Moderation Supported
Digital Asset Management Supported
Reporting / Analytics Supported
Retargeting Supported
Roles / Permissions Supported

Social Media Analytics Tools Features

Campaign Analytics Supported
Competitor Monitoring Supported
Customizable Reports Supported
Engagement Tracking Supported
Influencer Tracking Supported
Multi-Channel Data Collection Supported

Social Media Management Features

Automated Publishing Supported
Brand Tracking Supported
Content Management Supported
Customer Engagement Supported
Multi-Account Management Supported
Multi-User Collaboration Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Not Supported
Contact Management Supported
Content Management Supported
Conversion Tracking Supported
Customer Targeting Supported
Keyword Filtering Supported
Multi-Account Management Supported
Post Scheduling Supported

Social Media Monitoring Features

Audience Segmentation Supported
Competitive Analysis Supported
Configurable Alerts Supported
Customer Engagement Supported
Dashboard Supported
Impact Scoring Not Supported
Influencer Tracking Supported
Reputation Management Supported
Sentiment Analysis Supported
Trend Tracking Supported
Prezly:

Public Relations Features

Article Author Database Not Supported
Auto-Update Media Lists Supported
Campaign Management Supported
Clippings Management Supported
Communications Calendar Not Supported
Contact Management Supported
Digital Asset Management Supported
Direct Mail Management Supported
Email Distribution Supported
Press Monitoring Supported
Press Release Builder Supported

CRM Features

Calendar/Reminder System Not Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Not Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Not Supported
Task Management Not Supported
Territory Management Not Supported
Brandwatch:

Integrations

Audiense Supported
ChannelMix Supported
DataMetrics Supported
Dataddo Supported
Domo Supported
Gmail Not Supported
Instagram Supported
Khoros Supported
LinkedIn Supported
Meta Ads Supported
Neurons Predict Supported
Qualtrax Supported
Reddit Supported
Rivery Supported
Salesforce Supported
Segment Not Supported
Socialgist Supported
X (Twitter) Supported
Zendesk Supported
quintly Supported
Prezly:

Integrations

Audiense Not Supported
ChannelMix Not Supported
DataMetrics Not Supported
Dataddo Not Supported
Domo Not Supported
Gmail Supported
Instagram Not Supported
Khoros Not Supported
LinkedIn Not Supported
Meta Ads Not Supported
Neurons Predict Not Supported
Qualtrax Not Supported
Reddit Not Supported
Rivery Not Supported
Salesforce Not Supported
Segment Supported
Socialgist Not Supported
X (Twitter) Not Supported
Zendesk Not Supported
quintly Not Supported
Brandwatch:
Claim Brandwatch and update features and information
Claim Brandwatch and update features and information
Prezly:
Claim Prezly and update features and information
Claim Prezly and update features and information