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About

Organize all of your classes and live streaming links to power automated texts and emails to your customers when they sign up and before class. The All-In-One Customer Communication Hub. Guide, convert, retain and delight more customers by reaching out to them when it matters most. BrandBot gives you the tools to build growth through deeper relationships, making every time you reach out easier and more personal. Get the most out of MINDBODY or Pike13 from our 15+ out of the box data integrations that allow you to segment your contacts in more than 650 different ways. Now targeting the right customers has never been easier. BrandBot gives you and your team the ability to reach your customers when it matters most. We understand that sometimes that means an automated follow up series based on behavior or an event email sent next Tuesday.

About

Pike13 software is built for gyms and fitness studios, music and swim schools, education centers and other businesses that run on a class- or appointment- based model. The software helps business owners and their staff manage schedules and enrollments, billing and payroll, client information and more. The intuitive, mobile-friendly Pike13 interface helps business owners and their staff spend less time struggling with administration and more time with clients. Free mobile apps simplify schedule and client management, as well as streamline the check-in process. Automated, targeted reporting helps business owners measure the health of their business and focus on the information they need to know to make data-driven business decisions. Pike13 customer service un-matched. Each new Pike13 customer is assigned a dedicated onboarding specialist to help guide software setup. The rockstar Pike13 customer care team regularly goes above and beyond to assist with customer questions.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Boutique fitness studios

Audience

Pike13 software is built for gyms and fitness studios, music and swim schools, education centers and other businesses that run on a class- or appointment- based model.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version Not Supported
Free Trial Supported

Pricing

$129.00/month
$129/month Business plan $179/month Pro plan custom Enterprise pricing.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.7 / 5
ease 3.7 / 5
features 3.0 / 5
design 3.3 / 5
support 3.7 / 5

Pros & Cons from Real Users

Pros

  • The Pike13 system is a user friendly scheduling system that is relatively painless to install, easily syncs with an existing website, and is intuitive to use for clients and staff. The note system for both internal and external communications is excellent.
  • The user interface is much simpler than UI like mind-body. Pike has a wide range of features and ways to add services and if you encounter any gaps, you can likely create a custom solution with some clever thinking using the existing offerings. Customer support is REALLY good.

Cons

  • Some of the client management and billing is clunky.
  • Not tailored to gyms that work with kids, so managing parent> child accounts sometimes runs into issues, especially in the branded pike13 client app.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

BrandBot
Founded: 2015
United States
www.brandbot.com

Company Information

Pike13
Founded: 2012
United States
www.pike13.com

Alternatives

Alternatives

SPORTRICK

SPORTRICK

Gruppo Zucchetti

Categories

Club Management Supported
Content Marketing Supported
Email Marketing Supported
Fitness Supported
Pilates Studio Supported
SMS Marketing Supported
Yoga Studio Supported

Categories

Fitness Supported
Music School Supported
Pilates Studio Supported
Swim School Supported
Yoga Studio Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Not Supported
Check-In Manager Not Supported
Class Management Not Supported
Contract Management Supported
Employee Management Not Supported
Event Management Not Supported
Inventory Management Not Supported
Marketing Management Supported
Membership Management Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported

Pilates Studio Features

Attendance Tracking Supported
Capacity Management Not Supported
Class Scheduling Not Supported
Marketing Management Supported
Member Management Supported
Online Payments Supported
Point of Sale (POS) Not Supported
Staff Management Supported

Yoga Studio Features

Class Scheduling Not Supported
Facility Scheduling Not Supported
Inventory Management Not Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Not Supported
Check-In Manager Not Supported
Contract Management Not Supported
Employee Management Not Supported
Event Management Supported
Inventory Management Not Supported
Marketing Management Supported
Member Portal Not Supported
Membership Management Supported
Payment Processing Not Supported
Point of Sale (POS) Not Supported

Content Marketing Features

Audience Targeting Supported
Brand Management Supported
Campaign Management Supported
Categorization / Grouping Supported
Conversion Tracking Supported
Distribution Management Not Supported
Editorial Calendar Not Supported
Multi-Channel Publishing Not Supported
Publish Scheduling Not Supported
SEO Management Not Supported
Social Media Management Not Supported
Video Management Not Supported

Conversational Marketing Features

Appointment Scheduling Not Supported
Audience Segmentation Supported
Chatbot Not Supported
Email Automation Supported
Group Messaging Supported
Human Handover Not Supported
Lead Distribution Supported
Lead Qualification Supported
Mobile Messaging Supported
Multi-Channel Communication Supported
Product Recommendations Supported
Video Chat Not Supported

Email Marketing Features

A/B Testing Not Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Not Supported
Marketing Management Not Supported
Membership Management Supported
Point of Sale (POS) Not Supported
Reservations Management Supported

Pilates Studio Features

Attendance Tracking Supported
Capacity Management Supported
Class Scheduling Supported
Marketing Management Not Supported
Member Management Supported
Online Payments Supported
Point of Sale (POS) Not Supported
Staff Management Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Not Supported
Inventory Management Not Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Music School Features

Attendance Management Supported
Class Management Supported
Online Registration Supported
Practice Log Not Supported
Repertoire Management Not Supported
Scheduling Supported
Student Management Supported

Swim School Features

Attendance Tracking Supported
Class Scheduling Supported
Event Management Supported
Member Management Supported
Online Payments Supported
Online Registration Supported
Parent Portal Supported
Skills Tracking Not Supported
Staff Management Supported
Team Management Not Supported

Integrations

BrandBot Not Supported
Easyflow Not Supported
Google Calendar Not Supported
LoopSpark Not Supported
Mailchimp Not Supported
Mariana Tek Supported
Microsoft Outlook Not Supported
Mindbody Supported
PayPal Not Supported
Paysafe Not Supported
Pike13 Supported
Referrizer Not Supported
Smartwaiver Not Supported
Stackreaction Not Supported
TransNational Payments Not Supported
WordPress Not Supported
Wufoo Not Supported
Zapier Not Supported
iCalendar Not Supported

Integrations

BrandBot Supported
Easyflow Supported
Google Calendar Supported
LoopSpark Supported
Mailchimp Supported
Mariana Tek Not Supported
Microsoft Outlook Supported
Mindbody Not Supported
PayPal Supported
Paysafe Supported
Pike13 Not Supported
Referrizer Supported
Smartwaiver Supported
Stackreaction Supported
TransNational Payments Supported
WordPress Supported
Wufoo Supported
Zapier Supported
iCalendar Supported
Claim BrandBot and update features and information
Claim BrandBot and update features and information
Claim Pike13 and update features and information
Claim Pike13 and update features and information