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About

Organize all of your classes and live streaming links to power automated texts and emails to your customers when they sign up and before class. The All-In-One Customer Communication Hub. Guide, convert, retain and delight more customers by reaching out to them when it matters most. BrandBot gives you the tools to build growth through deeper relationships, making every time you reach out easier and more personal. Get the most out of MINDBODY or Pike13 from our 15+ out of the box data integrations that allow you to segment your contacts in more than 650 different ways. Now targeting the right customers has never been easier. BrandBot gives you and your team the ability to reach your customers when it matters most. We understand that sometimes that means an automated follow up series based on behavior or an event email sent next Tuesday.

About

Mindbody is a comprehensive software platform designed to help businesses in the fitness, wellness, and beauty industries streamline their operations. The platform offers tools for scheduling, point-of-sale management, marketing automation, and client engagement, making it easier for businesses to manage appointments, memberships, and payments. Mindbody also provides an app for users to discover local services, book appointments, and manage their wellness experiences. With scalable solutions and robust analytics, Mindbody helps businesses grow while enhancing customer satisfaction and engagement.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Boutique fitness studios

Audience

Mindbody is designed for business owners in the fitness, wellness, and beauty sectors looking for a comprehensive platform to manage appointments, payments, and client engagement while enhancing operational efficiency

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version Not Supported
Free Trial Supported

Pricing

$79/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 3.4 / 5
ease 3.4 / 5
features 3.4 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Mindbody has some really great features. You can track attendance, connect to external apps for booking, track revenue, link to emails, marketing and other campaigns. These are all great features. Setting pricing is seamless and allowing for clients to book in and sign up for memberships using that pricing is also seamless.
  • I wish the app had way more features. Most functions are only accessible through a desktop computer, which is fairly impractical.
  • Can be used for daily business in the fitness industry. Available in both desktop web and app so that we can have multiple admin accesses.
  • MINDBODY is a business management software. Online scheduling and booking options are available. Advanced reporting system. Track our sales and progress. Easily accessible. Easy to navigate and understand. Amazing customer support. Seamless to take payments and schedule employees. Pretty well integration.
  • Such a waste of software resources. It's very outdated and is hard to use and set up no matter your business.

Cons

  • Because the system is built for so many styles of fitness businesses it offers too many options. The system can be heavy for a small fitness studio. It would be better if the system came pre setup with ideal functionality for your studio.
  • I wish the app was more similar to the desktop site, and had more features.
  • Not easy to reset password, can have bugs at times.
  • Pretty good software. Easy to setup. No dislikes till now.
  • I dislike this software because it's so cookie cutter.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

BrandBot
Founded: 2015
United States
www.brandbot.com

Company Information

Mindbody
Founded: 2000
United States
www.mindbodyonline.com

Alternatives

Alternatives

Compete Club Management

Compete Club Management

Jonas Fitness, Inc.
WellnessLiving

WellnessLiving

WellnessLiving Systems

Categories

Club Management Supported
Content Marketing Supported
Email Marketing Supported
Fitness Supported
Pilates Studio Supported
SMS Marketing Supported
Yoga Studio Supported

Categories

Club Management Supported
Dance Studio Supported
Fitness Supported
Gym Management Supported
Martial Arts Supported
Massage Therapy Supported
Personal Trainer Supported
Pilates Studio Supported
Reservations Supported
Retreat Management Supported
Salon Supported
Scheduling Supported
Spa Supported
Yoga Studio Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Not Supported
Check-In Manager Not Supported
Contract Management Not Supported
Employee Management Not Supported
Event Management Supported
Inventory Management Not Supported
Marketing Management Supported
Member Portal Not Supported
Membership Management Supported
Payment Processing Not Supported
Point of Sale (POS) Not Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Not Supported
Check-In Manager Not Supported
Class Management Not Supported
Contract Management Supported
Employee Management Not Supported
Event Management Not Supported
Inventory Management Not Supported
Marketing Management Supported
Membership Management Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported

Pilates Studio Features

Attendance Tracking Supported
Capacity Management Not Supported
Class Scheduling Not Supported
Marketing Management Supported
Member Management Supported
Online Payments Supported
Point of Sale (POS) Not Supported
Staff Management Supported

Yoga Studio Features

Class Scheduling Not Supported
Facility Scheduling Not Supported
Inventory Management Not Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Content Marketing Features

Audience Targeting Supported
Brand Management Supported
Campaign Management Supported
Categorization / Grouping Supported
Conversion Tracking Supported
Distribution Management Not Supported
Editorial Calendar Not Supported
Multi-Channel Publishing Not Supported
Publish Scheduling Not Supported
SEO Management Not Supported
Social Media Management Not Supported
Video Management Not Supported

Conversational Marketing Features

Appointment Scheduling Not Supported
Audience Segmentation Supported
Chatbot Not Supported
Email Automation Supported
Group Messaging Supported
Human Handover Not Supported
Lead Distribution Supported
Lead Qualification Supported
Mobile Messaging Supported
Multi-Channel Communication Supported
Product Recommendations Supported
Video Chat Not Supported

Email Marketing Features

A/B Testing Not Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Member Portal Not Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Not Supported

Pilates Studio Features

Attendance Tracking Supported
Capacity Management Supported
Class Scheduling Supported
Marketing Management Supported
Member Management Supported
Online Payments Supported
Point of Sale (POS) Supported
Staff Management Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Supported
Inventory Management Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Not Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Business Management Features

Billing & Invoicing Supported
CRM Not Supported
Employee Management Supported
Financial Management Not Supported
Inventory Management Supported
Marketing Management Supported
Order Management Not Supported
Point of Sale (POS) Supported
Project Management Not Supported
Purchasing Not Supported
Scheduling Not Supported
Time & Expense Tracking Supported
Training Management Not Supported
Vendor Management Not Supported

Dance Studio Features

Attendance Management Supported
Billing & Invoicing Supported
Class Management Supported
Competition Management Not Supported
Instructor Management Supported
Inventory Management Supported
Online Payments Supported
Online Registration Supported
Point of Sale (POS) Supported
Recital Management Supported
Scheduling Supported
Student Management Supported

Martial Arts Features

Attendance Management Supported
Class Management Supported
Event Management Not Supported
Online Registration Supported
Rank Management Not Supported
Scheduling Supported
Student Management Supported

Massage Therapy Features

Appointment Management Supported
Billing & Invoicing Supported
Client Management Supported
Email Marketing Supported
Employee Management Supported
Gift Card Management Supported
Multi-Location Supported
Point of Sale (POS) Supported
Practice Management Not Supported
SOAP Notes Supported

Membership Management Features

Application Management Not Supported
Automatic Renewals Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Not Supported
Member Portal Supported
Member Types Not Supported
Membership Database Not Supported
Nonprofit Membership Not Supported
Payment Processing Supported
Website Management Supported

Personal Trainer Features

Appointment Scheduling Supported
Assessments Not Supported
Attendance Tracking Supported
Billing & Invoicing Supported
Certification Tracking Not Supported
Client Management Supported
Commission Management Supported
eCommerce Supported
Exercise Library Not Supported
Fitness Assessments Supported
Fitness Plan Not Supported
Nutrition Program Not Supported
Online Store Supported
Payment Processing Supported
Wellness Plans Not Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Not Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Not Supported

Salon Features

Appointment Management Supported
Booth Rental Supported
Client Profiles Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Supported
Multi-Location Supported
Payroll Management Supported
Point of Sale (POS) Supported
Recurring Appointments Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Not Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Spa Features

Appointment Management Supported
Client Management Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Supported
Membership Management Supported
Online Booking Supported
Payroll & Commission Supported
Point of Sale (POS) Supported

Integrations

ActiveCampaign Not Supported
Easyflow Not Supported
Edge Not Supported
Exercise.com Not Supported
Ezidebit Not Supported
Google Analytics Not Supported
Heidi Health Not Supported
KonnectzIT Not Supported
LoopSpark Not Supported
Mindbody Supported
Motileo Not Supported
Pliable Not Supported
Qebot Not Supported
Revi Not Supported
ServiceNomad Not Supported
Stripe Connect Not Supported
Text Request Not Supported
True Lark Not Supported
Workers by Delos Not Supported
Xero Not Supported

Integrations

ActiveCampaign Supported
Easyflow Supported
Edge Supported
Exercise.com Supported
Ezidebit Supported
Google Analytics Supported
Heidi Health Supported
KonnectzIT Supported
LoopSpark Supported
Mindbody Not Supported
Motileo Supported
Pliable Supported
Qebot Supported
Revi Supported
ServiceNomad Supported
Stripe Connect Supported
Text Request Supported
True Lark Supported
Workers by Delos Supported
Xero Supported
Claim BrandBot and update features and information
Claim BrandBot and update features and information
Claim Mindbody and update features and information
Claim Mindbody and update features and information