Interactions Digital RootsInteractions
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Related Products
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About
Brand24 is a media monitoring tool to identify and analyze online conversations about your brands, products, and competitors.
Brand24 empowers its users to monitor their online reputation, prevent PR crises, track the results of their social media campaigns, boost their brand awareness, improve customers’ experience and find influencers.
This tool collects all publicly available mentions in real-time and covers various sources, including social media platforms, podcasts, newsletters, news sites, blogs, forums, and more!
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About
With Interactions Digital Roots, you can easily monitor, measure, and engage with social media conversations about your brand from a single platform. By leveraging artificial intelligence, our system is able to deliver highly relevant customer conversations and insights from any source on the web. Unlike most traditional social listening and engagement tools that rely on user-generated rules and popular keywords to identify engagement opportunities, Digital Roots leverages artificial intelligence to comb through social conversations and find the most relevant posts. Our tool removes the need for manual searching, so that you can spend more time engaging with the right customers. And since we incorporate natural language processing and machine learning, our tool learns from what users are doing and gets smarter over time.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Brand24 is a tool used by companies of all sizes to analyze online conversations. By tracking mentions of their brand and competitors on social media and other online platforms, businesses can get insights into what consumers say about them and how they're perceived. This information can help companies understand where they stand in the market, identify potential areas for growth, and respond to any negative feedback quickly and effectively.
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Audience
Organizations that want to engage with social media conversations from a single platform
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$39.00/month
Individual - $49/mo, Team - $119/mo, Pro - $179/mo, Enterprise - $299/mo
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationBrand24
Founded: 2011
Poland
brand24.com
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Company InformationInteractions
Founded: 2004
United States
www.interactions.com/products/social-customer-care/
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Categories |
Categories |
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Social Media Monitoring Features
Audience Segmentation
Supported
Competitive Analysis
Supported
Configurable Alerts
Supported
Customer Engagement
Supported
Dashboard
Supported
Impact Scoring
Supported
Influencer Tracking
Supported
Reputation Management
Supported
Sentiment Analysis
Supported
Trend Tracking
Supported
Influencer Marketing Features
Campaign Management
Supported
CRM
Supported
Faceted Search / Filtering
Supported
Influencer Discovery
Supported
Payment Tracking
Not Supported
ROI Tracking
Not Supported
Social Media Monitoring
Supported
Media Monitoring Features
Alerts / Notifications
Supported
Broadcast Media Monitoring
Supported
Content Translation
Not Supported
Dashboards / Reporting
Supported
Export Results
Supported
Online News Monitoring
Supported
Podcast Monitoring
Supported
Print Media Monitoring
Not Supported
Social Media Monitoring
Supported
Reputation Management Features
Campaign Management
Supported
Gamification
Not Supported
Response Management
Supported
Review Generation
Supported
Review Monitoring
Supported
Sentiment Analysis
Supported
Social Media Metrics
Supported
Social Media Monitoring
Supported
White Label
Not Supported
Social Media Marketing Features
Analytics
Supported
Automated Publishing
Not Supported
Contact Management
Not Supported
Content Management
Supported
Conversion Tracking
Not Supported
Customer Targeting
Supported
Keyword Filtering
Supported
Multi-Account Management
Supported
Post Scheduling
Not Supported
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Integrations
Facebook
Supported
Instagram
Supported
LinkedIn
Supported
X (Twitter)
Supported
Growth Channel AI
Supported
Reddit
Supported
Slack
Supported
Spotify
Supported
Telegram
Supported
TikTok
Supported
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Integrations
Facebook
Supported
Instagram
Supported
LinkedIn
Supported
X (Twitter)
Supported
Growth Channel AI
Not Supported
Reddit
Not Supported
Slack
Not Supported
Spotify
Not Supported
Telegram
Not Supported
TikTok
Not Supported
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