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About

Build an AI chatbot and get 5x ROI while automating customer support by 80% in 2 months. Build intelligent virtual assistants for your websites, facebook pages, and messaging apps. Attract your customers by automating your chat and providing real time assistant. Chatbot helps you to engage your customers with your brands, Build relationships with customers through interactive and tailored content. Help your customers to generate qualified leads by asking contextual questions. You can reach faster to your prospects with messanger chatbot 10x more effectively. At Botsify on one time you can create multiple type of chatbots and use them in different tasks, which is totally great for handling multiple tasks at once. Sell products, nurture leads, capture contact info, and build relationships Botsify chatbot can handle all type of customer support dedicatedly. By automating your conversation with multiple features, makes virtual interaction to your customers more natural.

About

Generative Studio X from OneReach.ai is the only conversational AI platform to be named a leader by all of the top analyst groups—including Gartner, Forrester, and IDC. GSX powers over 1 billion conversations per year and is trusted by leading brands like Deloitte, athenahealth, Pepsico, and McGraw Hill. Our CEO and co-founder Robb Wilson also wrote the first bestselling book about conversational AI for business, Age of Invisible Machines (Wiley) and hosts the Invisible Machines podcast. OneReach.ai was founded a decade ago as a research and development project focused on the idea that conversational AI would change every job . We identified key requirements for hyperautomation and created a platform specifically to support these needs. Using GSX, global organizations are creating digital workforces composed of AI agents that standardize communications and orchestrate existing software to automate work. OneReach.ai offers new architecture for a new era in development.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that want a powerful platform to build chatbots

Audience

Organizations that want to create excellent conversational AI experiences

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.7 / 5
ease 3.7 / 5
features 3.3 / 5
design 3.3 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I find nothing appealing about Botsify There's nothing I find particularly helpful. Not recommended to anyone.
  • Botsify provides ready-to-deploy bots that can be customized without any coding. It can be implemented on websites and social platforms like WhatsApp and telegram. It responds quickly to programmed commands. Contact forms can also be added to the chat page.
  • Fully-managed platform. Easy to build chatbots on different channels such as Facebook Messenger, WhatsApp, SMS, Website, Slack. Maximum functionality. Maximum features. Maximum integrations. Multilingual chatbots. Best API that is easy to understand. An omnichannel platform where you can find chatbot & live chat solutions easily.

Cons

  • I regret to share that my recent experience with Botsify has been significantly below par, far from the standards of professionalism and efficiency one would expect from an established chatbot platform. From the outset, the user interface felt counterintuitive and complicated, a stark contrast to the ease and simplicity advertised. The learning curve was steep, and navigating through the features was more challenging than it should have been, contributing to a frustrating and inefficient experience. Moreover, the quality of customer service was quite underwhelming. Whenever I encountered issues or had questions, getting the support I needed was an uphill battle. Response times were far too slow, and when I did receive replies, they often lacked the necessary detail to resolve the issues at hand. Instead of feeling supported, I was left with the impression that their support team was unprofessional and insufficiently trained. As for the bot's performance itself, it seemed inconsistent and unreliable. It often misinterpreted user queries, which led to irrelevant responses and an overall subpar user experience. Despite numerous attempts at fine-tuning and adjusting parameters, the bot's performance remained erratic. In an era where customer service is paramount and artificial intelligence is at the forefront of technology, it's critical that businesses deliver efficient and reliable services. I had high hopes for Botsify, but unfortunately, the platform didn't live up to expectations.
  • Needs more programming, a few times the bot can't reply to basic questions.
  • No direct integration of chatbot on Facebook ads.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Botsify
Founded: 2016
Pakistan
botsify.com

Company Information

OneReach.ai
Founded: 2010
United States
onereach.ai

Alternatives

Ochatbot

Ochatbot

Ometrics

Alternatives

Cognigy.AI

Cognigy.AI

NiCE Cognigy

Categories

Chatbot Supported
Conversational AI Supported
Live Chat Supported

Categories

Agentic AI Supported
AI Orchestration Supported
Chatbot Supported
Conversational AI Supported
Hyperautomation Supported
Live Chat Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Supported
Virtual Assistant Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Supported
For Healthcare Supported
For Sales Supported
Image Recognition Not Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Supported

Integrations

Facebook Supported
Facebook Messenger Supported
Slack Supported
WhatsApp Supported
Confluence Not Supported
Expensify Not Supported
Harvest Not Supported
Hubstaff Not Supported
Instagram Not Supported
Make Supported
Meetup Not Supported
Microsoft Entra ID Not Supported
Stackreaction Supported
Stripe Not Supported
Teamwork.com Not Supported
Telegram Not Supported
Viber Not Supported
WordPress Supported
Zapier Supported

Integrations

Facebook Supported
Facebook Messenger Supported
Slack Supported
WhatsApp Supported
Confluence Supported
Expensify Supported
Harvest Supported
Hubstaff Supported
Instagram Supported
Make Not Supported
Meetup Supported
Microsoft Entra ID Supported
Stackreaction Not Supported
Stripe Supported
Teamwork.com Supported
Telegram Supported
Viber Supported
WordPress Not Supported
Zapier Not Supported
Claim Botsify and update features and information
Claim Botsify and update features and information
Claim Generative Studio X by OneReach.ai and update features and information
Claim Generative Studio X by OneReach.ai and update features and information