Related Products
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About
Botmind is a SaaS solution that helps companies deliver a better customer experience by automating responses to frequent requests through hybrid agents, combining artificial intelligence and human intervention on the same channel.
Order tracking, appointment scheduling... Botmind allows to improve customer relationships and plugs directly into existing tools (Zendesk, Front, Intercom...).
The objective is to maximize your return on investment:
- The ROI in terms of customer experience: Answer faster and always right (+26% satisfaction).
- The ROI in terms of employee experience: No more dealing with non-value added issues.
- The financial ROI: Reduce the cost of customer support processing between 50% and 90%.
Advantages of Botmind
- 90 pre-recorded responses
- Reduces the cost of the support by 90%.
- Answer your customers in less than a second
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About
Hoory is an innovative AI-powered virtual assistant designed to streamline customer communications and overcome the challenges associated with customer service. Operating 24/7 without delays, Hoory AI ensures a flawless user experience, eliminating the frustrations commonly found in customer service interactions.
This advanced tool empowers businesses to create an unparalleled customer service system, enhancing efficiency and reducing costs. Hoory AI also improves the experience for support agents with its seamless communication facilitated through a shared inbox feature.
By leveraging the power of conversational AI, machine learning, and natural language processing, Hoory AI opens the gateway to the future of customer service. It automates repetitive tasks, delivers instant responses, and provides personalized experiences for customers, addressing the challenges businesses face in managing customer inquiries effectively and efficiently.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
eCommerce
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Audience
Companies looking for a solution to improve the speed and quality of their customer support and decrease service costs
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$6 per month
Personal Plan: $6 per agent
Startup Plan: $16 per agent Team Plan: $26 per agent Business Plan: $42 per agent
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationBotmind
Founded: 2018
France
www.botmind.io/en/
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Company InformationHoory AI
United States
www.hoory.com
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Alternatives |
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Categories |
Categories |
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Artificial Intelligence Features
Chatbot
Supported
For eCommerce
Supported
For Healthcare
Not Supported
For Sales
Supported
Image Recognition
Not Supported
Machine Learning
Supported
Multi-Language
Supported
Natural Language Processing
Supported
Predictive Analytics
Not Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Not Supported
Virtual Personal Assistant (VPA)
Not Supported
Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Supported
Workflow Management
Not Supported
Machine Learning Features
Deep Learning
Not Supported
ML Algorithm Library
Not Supported
Model Training
Not Supported
Natural Language Processing (NLP)
Supported
Predictive Modeling
Not Supported
Statistical / Mathematical Tools
Not Supported
Templates
Not Supported
Visualization
Not Supported
Natural Language Generation Features
Business Intelligence
Supported
Chatbot
Supported
CRM Data Analysis and Reports
Not Supported
Email Marketing
Not Supported
Financial Reporting
Not Supported
Multiple Language Support
Supported
SEO
Not Supported
Web Content
Not Supported
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Chatbot Features
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Not Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Supported
Prediction
Not Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Not Supported
Conversational AI Features
Code-free Development
Supported
Contextual Guidance
Not Supported
For Developers
Not Supported
Intent Recognition
Not Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Supported
Sentiment Analysis
Supported
Speech Recognition
Supported
Speech Synthesis
Not Supported
Virtual Assistant
Supported
Conversational Marketing Features
Appointment Scheduling
Supported
Audience Segmentation
Not Supported
Chatbot
Supported
Email Automation
Supported
Group Messaging
Not Supported
Human Handover
Supported
Lead Distribution
Supported
Lead Qualification
Supported
Mobile Messaging
Not Supported
Multi-Channel Communication
Supported
Product Recommendations
Supported
Video Chat
Not Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Not Supported
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Integrations
Facebook Messenger
Not Supported
Freshchat
Supported
Intercom
Supported
LINE
Not Supported
Magento
Supported
PrestaShop
Supported
RingCentral RingCX
Supported
Shopify
Supported
Slack
Supported
Telegram
Not Supported
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Integrations
Facebook Messenger
Supported
Freshchat
Not Supported
Intercom
Not Supported
LINE
Supported
Magento
Not Supported
PrestaShop
Not Supported
RingCentral RingCX
Not Supported
Shopify
Not Supported
Slack
Not Supported
Telegram
Supported
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