BotGenuity

BotGenuity

Cortenix
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+

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About

BotGenuity is an AI chatbot building platform that enables the creation of conversational chatbots designed to automate and personalize customer service. Users can integrate their company’s help documents, web pages, or internal content, allowing the chatbot to provide instant answers around the clock. BotGenuity offers the flexibility to deploy these chatbots on websites or integrate them with platforms like Slack and over 2000 other APIs through Custom Tools. This platform democratizes chatbot creation, making it accessible for enhancing customer support and various other use cases. Features: - Widget customization - Chat history & insights - Collect & export leads - Embed on unlimited websites - Powered by GPT-3.5 or GPT-4 - Slack integration - Auto source refresh - Custom functions - Unbranded chat widgets - Custom domain - PII Anonymization - Rate limiting

About

The Customer Service App For All Slack Users. Bring all your team (and customer!) communication together, in one place. Our product, as well as our team, are hyperspecialized and 100% Slack-based. We believe in focus. There's no other company out there as zoomed in as we are on customer messaging via Slack. Slack is a part of our DNA. Proof of that? We are the first fully funded, fully Slack-based company in the world. Interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, etc.) from a single point in space: Slack! Your organization needs to be wherever your customers are, and not the other way around. If you're looking to unify customer communication and have your team operating from a single, shared control center, then Slaask is the way to go. Slaask is much more than a great customer messaging app. With Slaask, you can also create a personalized chatbot that is perfectly in line with your brand.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

All kind of businesses having customer support

Audience

Companies of all sizes that want a customer service platform that integrates with Slack

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.9 / 5
support 4.9 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cortenix
Founded: 2018
United States
www.cortenix.com

Company Information

Slaask
Founded: 2015
United States
slaask.com

Alternatives

WP-Chatbot

WP-Chatbot

Wordpress

Alternatives

ChatFlex

ChatFlex

ChatFlex.co
BotGenuity

BotGenuity

Cortenix

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational Marketing Features

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Slack
Zapier
Asana
Axis LMS
Baremetrics
Dialogflow
Front
Google Analytics
HappyFox
Help Scout
HubSpot CRM
Jira
Jira Service Management
Jira Work Management
Mailjet
Median Cobrowse
Mixpanel
Segment
Stackreaction
Trello

Integrations

Slack
Zapier
Asana
Axis LMS
Baremetrics
Dialogflow
Front
Google Analytics
HappyFox
Help Scout
HubSpot CRM
Jira
Jira Service Management
Jira Work Management
Mailjet
Median Cobrowse
Mixpanel
Segment
Stackreaction
Trello
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