Elecard Boro

Elecard Boro

Elecard
ConnectWise RMM

ConnectWise RMM

ConnectWise
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About

Elecard Boro is a professional software solution for real-time video stream health monitoring and Quality of Service (QoS) & Quality of Experience (QoE) tracking across distributed networks. Designed for broadcasters, OTT providers, and IPTV operators, Boro utilizes distributed software probes to instantly isolate quality degradation across the entire delivery chain. How it works: Probes analyze UDP, RTP, HTTP, HLS, DASH, SRT, and RTMP streams up to UHD. Multi-point measurements are aggregated on a centralized server, providing instant alerts for ETSI TR 101 290 errors via Email, SNMP, Webhook, PagerDuty, and Telegram. Key Features: • Rapid Start: Deploy probes on any hardware in 10–30 minutes • Deep Diagnostics: Tracks 50+ QoS/QoE parameters, SCTE-35 ad cues, and captures PCAP streams • Smart Dashboards: Visualizes service states and captures stream thumbnails • Easy Integration: Access via an intuitive web interface and integrate using WebHook, SNMP, and ControlAPI

About

Don’t settle when it comes to managing your clients’ IT infrastructure. Exceed their expectations with ConnectWise RMM, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. With the number of new vulnerabilities rising each year, smart patching procedures have never been more important. We automatically test and deploy patches when they are viable and restrict patches that are harmful. Get better protection for clients while you spend less time managing endpoints and more time growing your business. It’s tough to locate, afford, and retain quality talent. In fact, 81% of IT leaders say it’s hard to find the recruits they need. Add ConnectWise RMM, NOC services and get the expertise and problem resolution you need to become the advisor your clients demand—without adding headcount.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

DVB, IPTV, and OTT Operators, Video on Demand (VoD) Providers, Internet Service Providers (ISPs), CCTV Operators, and Content Delivery Network (CDN) Operators

Audience

MSPs

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

License types:

1. Boro Service – A cloud-based subscription license. Monthly billing, with statistics stored on the Elecard cloud server.

2. Boro Solution: An on-premise deployment. Permanent license allowing customers to install the Boro server within their own infrastructure.

The price depends on the total number of monitored connections.

Both options require at least 25 connections to start.

Demo versions:

1. Online Demo: Instantly explore the platform in view-only mode via an online demonstration project directly from the Elecard website.

2. Trial Version: Request an evaluation copy to deploy and test the full functionality within your own local infrastructure.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.2 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • The Elecard Boro Probes significantly boost situational awareness by enabling real-time monitoring of numerous feeds simultaneously. This holistic view allows for a quick overview of all probes, making it easy to identify and delve into the ones exhibiting issues. The email alerting feature is particularly beneficial, as it swiftly draws attention to any problems, ensuring that prompt action is taken to resolve them. This level of immediate awareness and responsiveness is invaluable in maintaining high operational standards and ensuring the continuous delivery of high-quality broadcast content.
  • I am thrilled to share how essential continuous monitoring is for live sporting events. Distributed monitoring is incredibly effective for overseeing signals at the network's border and handing them over to clients. With increased insight into the performance analysis of our transport streams, our TOC team uses the system 24/7 to monitor IP Transport streams (UDP and RTP); from time to time, we also direct SRT monitoring. The probe functionality allows quick identification of specific events and their root causes through event search and root cause identification, which is critical in live broadcasting. One of the standout features is the ease with which new probes can be deployed. This flexibility is particularly advantageous for global networks and the events we work on worldwide, allowing for quick and efficient scaling of monitoring capabilities. The Elecard team provides prompt and helpful support, ensuring smooth operations at all times - from server selection to installation settings.
  • Easy to setup, good support and competitive business model. SSO integration for access control. The only cost effective solution we found to monitor all our streams in HLS + Dash, Encrypted + FTA, at six different steps in our workflow.
  • - Lots of features for monitoring and analyzing transport streams at remote sites. - Detailed customization options for specific needs. - Integrated TS recording. - Customizable alarm plans. - Stable. - Fair pricing.

Pros & Cons from Real Users

Pros

  • Helps us manage and monitor our sophisticated network set up. Staying on top of network and device happenings before ConnectWise Command was a tough task.

Cons

  • None so far. ConnectWise Command does everything we've needed it to so far.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Elecard
Founded: 1988
United States
www.elecard.com/products/quality-control/boro-service

Company Information

ConnectWise
Founded: 1982
United States
www.connectwise.com/platform/unified-management/rmm

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Epitiro

Categories

IPTV Monitoring Supported

Elecard Boro is a dedicated, software-based IPTV monitoring solution designed to ensure high-quality live TV distribution across IPTV and OTT operator networks. Operating on a scalable client-server architecture, Boro deploys probe instances across multicast IP networks and OTT edge points to continuously analyze hundreds of SPTS and MPTS channels in real time. The platform tracks critical IPTV metrics, including (but not limited to) Transport Stream syntax, ETSI TR 101 290 priorities, SCTE-35 ad insertion markers, and HLS/MPEG-DASH manifest integrity. Featuring a centralized web interface, real-time bitrate graphs, and multi-user access management, Boro gives IPTV engineers full control over headends and delivery legs. Automated alerts notify NOC teams instantly upon signal loss, PID drops, or stream freezing, ensuring high service availability, streamlined subscriber QoE, and seamless integration into automated workflows via API.

Network Monitoring Supported

Elecard Boro is a professional, client-server software solution for real-time network monitoring across distributed media delivery infrastructures. It enables broadcast engineers, operators, and network operations centers (NOCs) to maintain continuous visibility over multi-segment networks, including edge nodes, headends, and cloud environments. By deploying lightweight software probes across local and remote points, Boro collects real-time stream metrics, measures network performance, and instantly detects signal drops, packet loss, and transmission anomalies. Automated alerts, intuitive web console, and detailed analytical dashboards help engineers simplify network diagnostics and reduce downtime. With support for major transport protocols (SRT, UDP, RTP, HLS, DASH) and flexible API integration into existing management pipelines, Elecard Boro ensures reliable end-to-end network health monitoring for IPTV, OTT, and digital TV networks of any scale.

Elecard Boro is an engineering-grade software solution built for fast root-cause analysis and real-time troubleshooting across video transport networks. Boro is designed to accelerate incident response in complex broadcast and OTT environments: it deploys distributed software probes that continuously analyze live streams for packet loss, jitter, buffer underflows, and protocol errors. When stream degradation or outages occur, the system pinpoints the exact network segment at fault, minimizing mean time to repair (MTTR). Comprehensive error logging, EBU R 128 loudness charts, timestamp gap indicators, and frame thumbnail histories provide complete visual evidence for rapid diagnostics. Supporting SRT, UDP, RTP, HLS, and MPEG-DASH, Boro automates failure notification via webhooks, email, and SNMP traps. Elecard Boro empowers NOC and engineering teams to isolate transport issues, verify redundancy failovers, and maintain uninterrupted content delivery.

QoE/QoS Monitoring Supported

Elecard Boro is an advanced software platform designed for simultaneous Quality of Service (QoS) and Quality of Experience (QoE) monitoring across OTT and digital television networks. By auditing both video transport parameters and actual user-perceived video quality, Boro helps video providers deliver stable streams and meet high quality standards. The system monitors key QoS metrics, such as bitrates, TR 101 290 errors, packet loss, and stream continuity, alongside QoE factors including silence, freeze frames, black screens, and audio loudness compliance (EBU R 128 / ATSC A/85). With customizable test profiles, interactive analytics dashboards, and automated alert systems, engineering teams can detect visual degradation before it impacts viewers. Deployable on-premise or in private clouds, Elecard Boro delivers actionable insights, automated reporting (PDF/CSV/JSON), and full API control for end-to-end quality assurance.

Categories

IT Management Supported
IT Service Supported
MSP Supported
Network Monitoring Supported
Patch Management Supported
RMM Supported
System Monitoring Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Not Supported
Diagnostic Tools Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Not Supported
Real Time Analytics Supported
Resource Management Not Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Not Supported
Configuration Management Not Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Not Supported
Network Analysis Supported
Network Monitoring Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Not Supported
Diagnostic Tools Not Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Not Supported
Real Time Analytics Not Supported
Resource Management Not Supported
Server Monitoring Supported
SLA Monitoring Not Supported
Uptime Monitoring Not Supported
Web Traffic Reporting Not Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Not Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Not Supported
IT Service Management Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

IT Service Features

Contract Management Not Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Not Supported
Self Service Portal Supported
Service Catalog Not Supported
Service Reporting Supported
Ticket Management Not Supported

MSP Features

Backup Management Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Not Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Supported
Custom Patches Supported
Dashboard Supported
Network Wide Management Supported
Patch Prioritization Supported
Patch Testing Supported
Remote Access/Control Supported
Vulnerability Scanning Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Supported
Data Backup / Recovery Supported
Device Monitoring Supported
Inventory Management Supported
Patch Management Supported
Policy-based Automation Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Supported
Server Monitoring Supported
Service Configuration Management Supported

Integrations

Acronis Cyber Protect Cloud Not Supported
Acronis Automation Not Supported
Autotask PSA Not Supported
Auvik Not Supported
BrightGauge Not Supported
ConnectWise PSA Not Supported
DataLakeHouse.io Not Supported
HaloPSA Not Supported
Heimdal Endpoint Detection and Response (EDR) Not Supported
IBM MaaS360 Not Supported
IT Portal Not Supported
Motileo Not Supported
N‑able Passportal Not Supported
PagerDuty Supported
ScalePad Lifecycle Manager Not Supported
Scopable Not Supported
Setyl Not Supported
Slack Supported
Telegram Supported
Zabbix Supported

Integrations

Acronis Cyber Protect Cloud Supported
Acronis Automation Supported
Autotask PSA Supported
Auvik Supported
BrightGauge Supported
ConnectWise PSA Supported
DataLakeHouse.io Supported
HaloPSA Supported
Heimdal Endpoint Detection and Response (EDR) Supported
IBM MaaS360 Supported
IT Portal Supported
Motileo Supported
N‑able Passportal Supported
PagerDuty Not Supported
ScalePad Lifecycle Manager Supported
Scopable Supported
Setyl Supported
Slack Not Supported
Telegram Not Supported
Zabbix Not Supported
Claim ConnectWise RMM and update features and information
Claim ConnectWise RMM and update features and information