BoomSocial

BoomSocial

Tick Tock Boom
eGain Analytics

eGain Analytics

eGain Corporation
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About

BoomSocial is a free social media measurement and analysis tool designed to help brands create online content strategies and gain insights. We have a surprise for you! Tick Tock Boom, the top innovative agency in the field of digital communications and marketing in Turkey, is also the developer of BoomSocial, one of the most popular platforms for all local and global industry professionals and brands. We are proud to be providing for our industry a platform that continues to offer free services. As data-driven digital marketing and communications professionals, the other industry-leader platform we own is the social media monitoring and insight platform BoomSonar. Just like BoomSonar, BoomSocial gives us extra capabilities like being completely data-driven, reporting and performing deep analysis of various data as it is measuring and reporting the social media performances of brands.

About

eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively. Measure performance by agent, queue, call type, category and more. The highly flexible report builder wizard allows data to be grouped, sorted, sliced-&-diced by a number of business hierarchies for a 360 degree view. Contact center managers gain visibility of a host of data, with contact volumes, abandon rates, response times and service levels being just the tip of the iceberg. Knowledge managers gain visibility of article views, feedback, search behavior, contact deflection and a whole lot more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Brands searching for a free social media measurement and analysis solution to create content strategies

Audience

Customer engagement platform for enterprises

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Tick Tock Boom
Founded: 2009
Turkey
www.ticktockboom.com/social-media-analytics/

Company Information

eGain Corporation
Founded: 1997
United States
www.egain.com/products/analytics/

Alternatives

BoomSonar Suite

BoomSonar Suite

Tick Tock Boom

Alternatives

BoomDTC

BoomDTC

Linx-AS

Categories

Categories

Integrations

Microsoft PowerPoint
Talkdesk

Integrations

Microsoft PowerPoint
Talkdesk
Claim BoomSocial and update features and information
Claim BoomSocial and update features and information
Claim eGain Analytics and update features and information
Claim eGain Analytics and update features and information