BoomSocialTick Tock Boom
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eGain AnalyticseGain Corporation
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Related Products
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About
BoomSocial is a free social media measurement and analysis tool designed to help brands create online content strategies and gain insights. We have a surprise for you! Tick Tock Boom, the top innovative agency in the field of digital communications and marketing in Turkey, is also the developer of BoomSocial, one of the most popular platforms for all local and global industry professionals and brands. We are proud to be providing for our industry a platform that continues to offer free services. As data-driven digital marketing and communications professionals, the other industry-leader platform we own is the social media monitoring and insight platform BoomSonar. Just like BoomSonar, BoomSocial gives us extra capabilities like being completely data-driven, reporting and performing deep analysis of various data as it is measuring and reporting the social media performances of brands.
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About
eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively. Measure performance by agent, queue, call type, category and more. The highly flexible report builder wizard allows data to be grouped, sorted, sliced-&-diced by a number of business hierarchies for a 360 degree view. Contact center managers gain visibility of a host of data, with contact volumes, abandon rates, response times and service levels being just the tip of the iceberg. Knowledge managers gain visibility of article views, feedback, search behavior, contact deflection and a whole lot more.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Brands searching for a free social media measurement and analysis solution to create content strategies
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Audience
Customer engagement platform for enterprises
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Support
Phone Support
Supported
24/7 Live Support
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Online
Supported
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Support
Phone Support
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24/7 Live Support
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Online
Supported
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
No information available.
Free Version
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Free Trial
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Pricing
No information available.
Free Version
Not Supported
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
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Live Online
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In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationTick Tock Boom
Founded: 2009
Turkey
www.ticktockboom.com/social-media-analytics/
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Company InformationeGain Corporation
Founded: 1997
United States
www.egain.com/products/analytics/
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