ViewCenter

ViewCenter

ICM Document Solutions
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About

Proprietary, hyper-tailored AI designed for the sole purpose of maximizing top-of-funnel lead generation and new customer acquisition. Understands speech responses to thousands of intents and endless phrases via deep learning. Indistinguishable human voice with multiple persona variants. Ability to select unique voices per campaign. Artificial Intelligence trained from over a decade of call center learnings. The best keeps getting better. The ability to transfer to multiple partners using the same campaign and pitch maximizes continuity. Dynamic flexibility in outreach hours or amount of AI volume. Imagine 100+ AI reps as needed, instantly. Best-in-industry voicemail and silence detection. Live recognition of disposition during calls coupled with post-call disposition prediction. Instant recognition and server logging of any do not call requests.

About

ViewCenter by ICM Document Solutions is a scalable document management solution that’s designed to be accessible from any device with an Internet connection (desktop, laptop, mobile). It’s flexible for businesses of any size, and it can be customized based on a company’s specific needs. Features within the ViewCenter platform include customizable permissions, support for all file types, detailed activity logs, keyword and content searching, revision control, automated retention and disposition processes, and a drag-and-drop upload tool. When coupled with ICM’s suite of supporting applications and services including eForms, portals, a high-volume scanning module, and custom development, companies have all of the necessary tools to improve their business processes surrounding the gathering, maintenance, distribution and retention of critical documents and records. ViewCenter meets regulatory agency compliance and security requirements specific to their industries.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and sales teams in need of a lead generation and new customer acquisition solution

Audience

ICM specializes in creating departmental solutions for business units such as HR, Finance, Quality and Contracts, as well as industry specific solutions for manufacturing, aerospace, healthcare, finance services, and education. ICM also has extensive experience working with local, state, federal and tribal government agencies.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$36.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Boom AI
Founded: 2007
United States
boom.ai/product/

Company Information

ICM Document Solutions
Founded: 1988
United States
www.icmdocs.com

Alternatives

Alternatives

Folderit DMS

Folderit DMS

Folderit
Versatile Enterprise

Versatile Enterprise

Zasio Enterprises
Flydial

Flydial

Flydial AI

Categories

Categories

Content Management Features

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Document Management Features

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Integrations

Adobe Acrobat Sign
Amazon Web Services (AWS)
Jotform
Microsoft Azure
Microsoft Dynamics 365
Salesforce

Integrations

Adobe Acrobat Sign
Amazon Web Services (AWS)
Jotform
Microsoft Azure
Microsoft Dynamics 365
Salesforce
Claim Boom AI and update features and information
Claim Boom AI and update features and information
Claim ViewCenter and update features and information
Claim ViewCenter and update features and information