Elision AI Voice AnalysisElision Technologies
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About
Proprietary, hyper-tailored AI designed for the sole purpose of maximizing top-of-funnel lead generation and new customer acquisition. Understands speech responses to thousands of intents and endless phrases via deep learning. Indistinguishable human voice with multiple persona variants. Ability to select unique voices per campaign. Artificial Intelligence trained from over a decade of call center learnings. The best keeps getting better. The ability to transfer to multiple partners using the same campaign and pitch maximizes continuity. Dynamic flexibility in outreach hours or amount of AI volume. Imagine 100+ AI reps as needed, instantly. Best-in-industry voicemail and silence detection. Live recognition of disposition during calls coupled with post-call disposition prediction. Instant recognition and server logging of any do not call requests.
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About
AI Voice Analysis is Elision Technologies' contact-center conversation analytics product for quality assurance and supervisory teams. It analyzes customer-agent calls to produce transcripts, sentiment and emotion indicators, intent and conversation-pattern insights, and automated call and agent scores. Teams can use these results to review service quality, check script and compliance behaviors, prioritize calls that need human attention, and support coaching. The platform is described as providing live sentiment and risk alerts during calls, alongside post-call scorecards and summaries. It is designed for contact-center operations such as customer support, sales, banking and finance, collections, and BPO/KPO services. Elision states that the product integrates natively with its DialShree and VoiceLink platforms.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
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Android
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Chromebook
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses and sales teams in need of a lead generation and new customer acquisition solution
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Audience
BPO, KPO, corporate companies, collection agencies, businesses, telemarketing companies, call centers, and organizations in banking, healthcare, e-commerce, automotive, and government.
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Support
Phone Support
Supported
24/7 Live Support
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Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
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Free Trial
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Pricing
$100/month
AI Voice Analysis is priced at $100 per month.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
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Live Online
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In Person
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationBoom AI
Founded: 2007
United States
boom.ai/product/
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Company InformationElision Technologies
Founded: 2007
India
www.elisiontec.com/products/ai-voice-analysis/
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Integrations
DialShree
Not Supported
VoiceLink
Not Supported
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