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About

Keep your guest communications open 24/7. A live chat plug-in for hotel websites lets you receive and send messages to web visitors. With messaging automation, you can provide answers to guest questions anytime day or night. Bring all messaging apps into a single inbox (inc. SMS, Facebook Messenger, email, WhatsApp). Respond in real-time to guest inquiries, delegate to team members and track conversations. Deliver the information guests need for each part of their stay. A great cross-selling tool. Segment & manage guest profiles. Schedule personalized messages and promotions to guests based on arrival dates, group size and other metrics. Contact the right guest at the right time. Benefit from PMS connectivity and create a personalized & targeted, messaging-first, guest journey. Connect with your guests instantly on their preferred messaging app.

About

Loopon – AI-Powered Guest Experience Intelligence for Hospitality Loopon is a guest experience intelligence platform built specifically for hospitality businesses that want to turn feedback into measurable growth. We help hotels, resorts, restaurants, and hospitality groups understand what guests truly value — and act on it. What Loopon Does Loopon centralizes guest feedback from multiple sources — surveys, online reviews, and operational systems — and uses AI-driven text and sentiment analysis to transform unstructured data into clear, actionable insights. Instead of manually reading thousands of reviews, hospitality teams get: - Real-time sentiment analysis - Automated theme detection - Performance benchmarking across properties - Guest journey insights - Operational trend tracking Loopon bridges the gap between guest feedback and operational decision-making.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels looking for a guest communication Platform

Audience

Hospitality businesses (Hotels, Resorts, Restaurant Groups & Multi-Property Operators)

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€99 per month
Free Version
Free Trial

Pricing

€100 per hotel per month
Loopon offers flexible, tailored pricing based on property size, features, and use-case. Typical plans are priced on a per-room, per-month basis with scalable modules that range from guest feedback and reputation management to advanced analytics and integrations. Loopon works with independent hotels to large chains, providing transparent subscription plans and custom pricing quotes. Free trials and demos are available on request.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Bookboost
Founded: 2016
Sweden
www.bookboost.io

Company Information

Loopon
Founded: 2007
Sweden
www.loopon.com

Alternatives

Alternatives

Reviato

Reviato

EthosLink
Grace

Grace

Nevotek

Categories

Categories

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Integrations

Booking.com
Clock PMS+
Mews
4SUITES
Amadeus Central Reservations System (CRS)
Elina
Facebook
Facebook Messenger
Fork
Google
Infor POS
LINE
Protel Cloud PMS
Rezlynx
SiteMinder
Tripadvisor
WhatsApp
X (Twitter)
Yelp
apaleo

Integrations

Booking.com
Clock PMS+
Mews
4SUITES
Amadeus Central Reservations System (CRS)
Elina
Facebook
Facebook Messenger
Fork
Google
Infor POS
LINE
Protel Cloud PMS
Rezlynx
SiteMinder
Tripadvisor
WhatsApp
X (Twitter)
Yelp
apaleo
Claim Bookboost and update features and information
Claim Bookboost and update features and information
Claim Loopon and update features and information
Claim Loopon and update features and information