Related Products
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About
BookStack is a simple, self-hosted, easy-to-use platform for organizing and storing information. BookStack is fully free and open, MIT licensed. The source is available on GitHub. There is no cost to downloading and installing your own instance of bookstack. Simplicity has been the top priority when building BookStack. The content in BookStack is fully searchable. You are able to search at book level or across all books, chapters & pages. The ability to link directly to any paragraph allows you to keep your documentation connected. Configuration options allow you to set-up BookStack to suit your use case. You can change the name, Logo and registration options. You can also change whether the whole system is publicly viewable or not. BookStack is built using PHP, on top of the Laravel framework and it uses MySQL to store data. Performance has been kept in mind and BookStack can run happily on a $5 Digital Ocean VPS.
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About
GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rule and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Anyone searching for a self-hosted, easy-to-use platform solution for organizing and storing information
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Audience
Companies that want powerful help desk software
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
£10/month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBookStack
United Kingdom
www.bookstackapp.com
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Company InformationGoDesk
Founded: 2020
United Kingdom
getgodesk.com
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Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
Azure Marketplace
GitHub
Google Cloud Platform
Infince
Microsoft Azure
MySQL
Okta
Slack
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Integrations
Azure Marketplace
GitHub
Google Cloud Platform
Infince
Microsoft Azure
MySQL
Okta
Slack
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