RelayMartello Systems
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Related Products
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About
BookPin is an online appointment scheduling and business management platform designed for appointment-based businesses such as salons, barbershops, beauty clinics, cleaning services, consultants, wellness professionals, and home service providers.
The platform allows businesses to create their own customizable booking page where customers can view services, select available time slots, book appointments online, and receive automated confirmations and reminders.
Core functionality includes:
Online appointment scheduling
Real-time calendar and availability management
Custom service and pricing setup
Staff and team member management
Customer management and booking history
Automated booking confirmations and reminders
Mobile-friendly booking experience
Custom business profile and booking page
Appointment status tracking and scheduling controls
Dashboard for managing daily operations
Business-specific scheduling settings and working hours
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About
Relay is customer messaging and appointment-operations software for salons, barbers, lash and brow studios, med spas, tattoo studios, pet groomers and other appointment businesses. It brings texts, email, calls, web chat, form inquiries, and connected Facebook and Instagram messages into a shared customer inbox. Businesses can publish booking links, sync calendars with Google Calendar, check availability for conflicts, send appointment reminders, prompt clients to rebook, and notify waitlisted customers when a slot opens. Automated workflows can text back missed callers and follow up with leads. Relay's AI can draft replies for staff approval or send automatic replies, depending on settings. The optional AI Front Desk answers calls and books appointments. The service also includes contact records, forms, pipelines, and API access on qualifying paid plans. Relay is web-based and connects to Martello's stack, including Mycel, its shared business knowledge layer.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Salons, barbershops, beauty clinics, nail studios, cleaners, massage therapists, plumbers, electricians, personal trainers, aesthentic clinics
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Audience
Appointment businesses, startups, and tech companies that handle customer messages and booking.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$9.99/month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationBookPin
Founded: 2026
United Kingdom
www.bookpin.co.uk
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Company InformationMartello Systems
Founded: 2026
United States
relaycustomerops.com
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Categories |
Categories |
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Integrations
Instagram
Supported
Google Calendar
Not Supported
Mycel
Not Supported
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