Relay

Relay

Martello Systems
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About

BookPin is an online appointment scheduling and business management platform designed for appointment-based businesses such as salons, barbershops, beauty clinics, cleaning services, consultants, wellness professionals, and home service providers. The platform allows businesses to create their own customizable booking page where customers can view services, select available time slots, book appointments online, and receive automated confirmations and reminders. Core functionality includes: Online appointment scheduling Real-time calendar and availability management Custom service and pricing setup Staff and team member management Customer management and booking history Automated booking confirmations and reminders Mobile-friendly booking experience Custom business profile and booking page Appointment status tracking and scheduling controls Dashboard for managing daily operations Business-specific scheduling settings and working hours

About

Relay is customer messaging and appointment-operations software for salons, barbers, lash and brow studios, med spas, tattoo studios, pet groomers and other appointment businesses. It brings texts, email, calls, web chat, form inquiries, and connected Facebook and Instagram messages into a shared customer inbox. Businesses can publish booking links, sync calendars with Google Calendar, check availability for conflicts, send appointment reminders, prompt clients to rebook, and notify waitlisted customers when a slot opens. Automated workflows can text back missed callers and follow up with leads. Relay's AI can draft replies for staff approval or send automatic replies, depending on settings. The optional AI Front Desk answers calls and books appointments. The service also includes contact records, forms, pipelines, and API access on qualifying paid plans. Relay is web-based and connects to Martello's stack, including Mycel, its shared business knowledge layer.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Salons, barbershops, beauty clinics, nail studios, cleaners, massage therapists, plumbers, electricians, personal trainers, aesthentic clinics

Audience

Appointment businesses, startups, and tech companies that handle customer messages and booking.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$9.99/month
Free Version Not Supported
Free Trial Supported

Pricing

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BookPin
Founded: 2026
United Kingdom
www.bookpin.co.uk

Company Information

Martello Systems
Founded: 2026
United States
relaycustomerops.com

Alternatives

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Clienteka

Clienteka

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ClicAs

ClicAs

Grupo Clic

Categories

Categories

Integrations

Instagram Supported
Google Calendar Not Supported
Mycel Not Supported

Integrations

Instagram Supported
Google Calendar Supported
Mycel Supported
Claim BookPin and update features and information
Claim BookPin and update features and information
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Claim Relay and update features and information