ExpressConnectService Express
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Related Products
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About
Manage your interventions and your maintenance in a few clicks. The SAAS solution, Bob! Desk, simplifies building and equipment maintenance management by allowing you to efficiently process your requests for curative interventions, automate your preventive maintenance , manage your service providers and track your tickets. Service provider interface: for your external service providers or subcontractors to consult the list of tickets, load quotes and invoices, fill in intervention reports. Technical company: you can transfer a customer request to one of your technicians or a subcontractor.
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About
Simplify support and increase your productivity. ExpressConnect is an all-in-one solution designed to power your data center maintenance. Let us identify failures and minimize disruptions with hardware monitoring for your server, storage, and network equipment. Skip placing service calls with automated support. 24/7 support automatically opens tickets using real-time alerts. Fault diagnosis and service insights for every ticket. Secure agentless and email-based solutions. Manage your tickets anytime from anywhere quickly and easily with ExpressConnect. Upload technical documents and share notes to collaborate directly with your engineer. Track real-time service ticket status and view history by agreement, location, or date. Place tickets in your existing ITSM with a custom integration. Accurately forecast plans for infrastructure projects and adjust maintenance coverage with the support data you need.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Restaurants, retail, real estate and hotels searching for a maintenance optimization platform
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Audience
Companies in search of a solution to manage their tickets, callbacks, and forecast plans
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationBob! Desk
Founded: 2015
France
bob-desk.fr
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Company InformationService Express
Founded: 1993
United States
serviceexpress.com/expressconnect/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Building Maintenance Features
Asset Tracking
Not Supported
Commercial Properties
Supported
Customer Database
Not Supported
Dispatch Management
Not Supported
Inventory Management
Supported
Job Costing
Not Supported
Job Management
Not Supported
Maintenance Scheduling
Supported
Residential Properties
Supported
Routing
Not Supported
Scheduling
Supported
Work Order Management
Supported
CMMS Features
Asset Tracking
Not Supported
Calibration Management
Not Supported
Inventory Control
Not Supported
Key & Lock Management
Not Supported
Mobile Access
Supported
Preventive Maintenance
Supported
Purchasing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Not Supported
EAM Features
CMMS
Supported
Energy Management
Not Supported
Equipment Management
Supported
Facility Management
Supported
Inventory Management
Not Supported
IT Asset Management
Not Supported
Maintenance Management
Supported
Parts Management
Supported
Preventive Maintenance Scheduling
Supported
Software License Management
Not Supported
Warranty Management
Supported
Work Order Management
Supported
Equipment Maintenance Features
Customer Database
Supported
Dispatch Management
Supported
Equipment Tracking
Supported
Inventory Control
Not Supported
Job Management
Supported
Maintenance Scheduling
Supported
Warranty Tracking
Supported
Work Order Management
Supported
Facility Management Features
Asset Management
Not Supported
Commercial Properties
Not Supported
Equipment Management
Supported
Facility Scheduling
Supported
Incident Management
Supported
Inspection Management
Supported
Inventory Control
Supported
Maintenance Tracking
Not Supported
Preventive Maintenance
Supported
Residential Properties
Supported
Room Scheduling
Not Supported
Schools
Not Supported
Space Planning
Supported
Vendor Management
Not Supported
Visitor Management
Not Supported
Work Order Management
Supported
HVAC Features
Billing & Invoicing
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Maintenance Scheduling
Supported
Mobile Access
Supported
Quotes / Estimates
Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Maintenance Management Features
Asset Tracking
Supported
Billing & Invoicing
Supported
Calibration Management
Supported
Dispatch Management
Supported
Inventory Control
Supported
Inventory Management
Supported
Key & Lock Management
Not Supported
Mobile Access
Supported
Planning Calendar
Supported
Predictive Maintenance
Supported
Preventive Maintenance
Supported
Purchasing
Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Preventive Maintenance Features
Condition Monitoring
Supported
Inspection Management
Supported
Maintenance Scheduling
Supported
Mobile Access
Supported
Predictive Maintenance
Supported
Purchasing
Supported
Reminders
Supported
To-Do List
Supported
Vendor Management
Not Supported
Work Order Management
Supported
Scheduling Features
Alerts/Notifications
Supported
Appointment Scheduling
Supported
Automated Scheduling
Not Supported
Calendar Management
Not Supported
Class Scheduling
Not Supported
Employee Scheduling
Supported
Facility Scheduling
Supported
Group Scheduling
Not Supported
Interview Scheduling
Not Supported
Meeting Room Booking
Not Supported
Multi-Location
Supported
Online Scheduling
Not Supported
Payment Processing
Not Supported
Real-time Scheduling
Supported
Reservations
Not Supported
Resource Scheduling
Supported
Room Booking Management
Not Supported
Work Order Features
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Not Supported
Job Management
Supported
Preventive Maintenance
Supported
Quotes / Estimates
Supported
Recurring Appointments
Supported
Routing
Supported
Scheduling
Supported
Task Management
Supported
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Integrations
Datadog
Not Supported
HPE OneView
Not Supported
Nagios Core
Not Supported
SolarWinds Access Rights Manager
Not Supported
Splunk Cloud Platform
Not Supported
Thirst
Supported
WhatsUp Gold
Not Supported
Workers by Delos
Supported
Zabbix
Not Supported
Zenoss
Not Supported
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Integrations
Datadog
Supported
HPE OneView
Supported
Nagios Core
Supported
SolarWinds Access Rights Manager
Supported
Splunk Cloud Platform
Supported
Thirst
Not Supported
WhatsUp Gold
Supported
Workers by Delos
Not Supported
Zabbix
Supported
Zenoss
Supported
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