Audience
Companies in search of a solution to manage their tickets, callbacks, and forecast plans
About ExpressConnect
Simplify support and increase your productivity. ExpressConnect is an all-in-one solution designed to power your data center maintenance. Let us identify failures and minimize disruptions with hardware monitoring for your server, storage, and network equipment. Skip placing service calls with automated support. 24/7 support automatically opens tickets using real-time alerts. Fault diagnosis and service insights for every ticket. Secure agentless and email-based solutions. Manage your tickets anytime from anywhere quickly and easily with ExpressConnect. Upload technical documents and share notes to collaborate directly with your engineer. Track real-time service ticket status and view history by agreement, location, or date. Place tickets in your existing ITSM with a custom integration. Accurately forecast plans for infrastructure projects and adjust maintenance coverage with the support data you need.
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Pricing
Starting Price:
Free
Free Version:
Free Version available.
Company Information
Service Express
Founded: 1993
United States
serviceexpress.com/expressconnect/
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Platforms Supported
Cloud
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