Blueiot RTLS

Blueiot RTLS

Blueiot Technology
IntouchCX™ Platform

IntouchCX™ Platform

Intouch Insight
+
+

Related Products

  • Edgefinity IoT
    6 Ratings
    Visit Website
  • Repair-CRM
    37 Ratings
    Visit Website
  • OfficeSpace Software
    184 Ratings
    Visit Website
  • Vibe Retail
    83 Ratings
    Visit Website
  • MaintainX
    2,611 Ratings
    Visit Website
  • Bullseye Store Locator
    28 Ratings
    Visit Website
  • ArboStar
    564 Ratings
    Visit Website
  • WEX Field Service Management
    67 Ratings
    Visit Website
  • RentGuruz
    8 Ratings
    Visit Website
  • Monitask
    361 Ratings
    Visit Website

About

Blueiot RTLS platform supports the development of abundant application software, namely, the basic real-time locating system, value-added application system, the big data platform and mobile applications. The RTLS system makes it easier and more efficient to manage the entire positioning process. Map the indoor space in detail. Track the location and movement of any real-time location tracker. Support the recording and playback of tag movement. Regional management with alarming system. Integrate a camera system to video the real scene for security purposes. Statistics of regional personnel distribution. Automatic clock-in/out and daily attendance checking. Management of inspection tasks. Navigation and monitoring versions available in 2D/3D map mode. Real-time locating and tracking. Quick and accurate target search. Route planning and optimization.

About

The IntouchCX™ Platform connects surveys, mystery shops, audits, and inspections in one system, giving multi-location brands a clear view of how operations shape customer experience. Key features include: ● Unified data across programs for complete performance analysis ● Real-time dashboards by region, location, channel, or program ● Predictive analytics to uncover satisfaction drivers and forecast outcomes ● Case management to assign, track, and resolve issues quickly ● Automated workflows and alerts that speed execution and reduce costs ● Integrations with Salesforce, Slack, APIs, and other enterprise systems ● Scalable, role-based access with performance rollups across the business By replacing fragmented reporting with one connected platform, leaders can spot issues sooner, act with greater confidence, and measure the impact of each improvement. The result is stronger satisfaction, better compliance, more consistent execution, and clearer ROI across every location.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need a real-time locating system

Audience

Customer-centric brands across all industries including retail, restaurant, hospitality, gas & convenience, retail, grocery, CPG and more use Intouch Insight to drive CX action across their organizations.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • 1. webapp is very intuitive, and our non technical maintenance team was able to onboard it fairly easily 2. Their support and engineering team is awesome, they're always on emails/zoom providing help 3. the locating accuracy is insane - we have never used any other BLE based technology that remains under 2-3ft of locating accuracy even in heavy metal filled warehouses

Cons

  • 1. it is not catered to any specific industry-like they serve healthcare, logistics, manufacturing etc. The UI could be applied towards all industries

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Blueiot Technology
China
www.blueiot.com/product/rtls-platform/

Company Information

Intouch Insight
Founded: 1992
United States & Canada
www.intouchinsight.com

Alternatives

Alternatives

bdpulse

bdpulse

Blue Dolphin
IntouchSurvey®

IntouchSurvey®

Intouch Insight

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Integrations

InfoTrack
IntouchCheck®
Microsoft Excel
NetSuite
SAP Analytics Cloud

Integrations

InfoTrack
IntouchCheck®
Microsoft Excel
NetSuite
SAP Analytics Cloud
Claim Blueiot RTLS and update features and information
Claim Blueiot RTLS and update features and information
Claim IntouchCX™ Platform and update features and information
Claim IntouchCX™ Platform and update features and information