CSOneLibran Business Systems
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Related Products
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About
Field service software solutions, better relationships with customers. The first SaaS platform that is IoT centered. Connect units to the cloud and see in real-time how efficient contractors and employees are. BlueClerk allows businesses to log work, track inventory, and much more. Tap the phone to the tag to get access to the machine and update work performed. BlueClerk software is a CRM and work management solution for businesses that have workers in the field. Our BlueTags can be programmed through the mobile app, with no technical experience required. BlueTags are scanned by users to record work and view past history. Viewing history not only saves time, but also creates a safer environment for technicians. The origins of BlueClerk started with the founder, Chris Norton and his fitness equipment company. Chris developed the software for his technicians to scan and record work and changes with customers exercise machines.
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About
CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations that need a CRM and work management solution to support their field service operations
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Audience
Companies in need of a Field Service Management platform
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$30 per user per month
Free Version
Supported
Free Trial
Supported
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Pricing
$240 per 3 users per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationBlueClerk
Founded: 2018
United States
blueclerk.com
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Company InformationLibran Business Systems
United States
csone.biz/en/
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Not Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Not Supported
Time Clock
Supported
Work Order Management
Not Supported
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Integrations
QuickBooks Online
Not Supported
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