CSOne

CSOne

Libran Business Systems
+
+

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About

Field service software solutions, better relationships with customers. The first SaaS platform that is IoT centered. Connect units to the cloud and see in real-time how efficient contractors and employees are. BlueClerk allows businesses to log work, track inventory, and much more. Tap the phone to the tag to get access to the machine and update work performed. BlueClerk software is a CRM and work management solution for businesses that have workers in the field. Our BlueTags can be programmed through the mobile app, with no technical experience required. BlueTags are scanned by users to record work and view past history. Viewing history not only saves time, but also creates a safer environment for technicians. The origins of BlueClerk started with the founder, Chris Norton and his fitness equipment company. Chris developed the software for his technicians to scan and record work and changes with customers exercise machines.

About

CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that need a CRM and work management solution to support their field service operations

Audience

Companies in need of a Field Service Management platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per user per month
Free Version Supported
Free Trial Supported

Pricing

$240 per 3 users per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BlueClerk
Founded: 2018
United States
blueclerk.com

Company Information

Libran Business Systems
United States
csone.biz/en/

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Alternatives

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BlueCode Company
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FieldEdge

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SERVTRAC

SERVTRAC

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Flobot

Flobot

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Categories

Categories

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Not Supported

Integrations

QuickBooks Online Supported

Integrations

QuickBooks Online Not Supported
Claim BlueClerk and update features and information
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