Call Record AnalyzerIntelligent Visibility
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Related Products
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About
We deliver a cutting-edge and customizable Cloud UC (unified communications) service – built with reliable, carrier-grade network hardware and software manufactured by the best-of-breed firms, such as Cisco, BroadSoft, IBM, and ACME Packet, all deployed as a geo-redundant solution. Our device agnostic call client features tight and seamless integrations with today’s leading productivity tools, such as G-Suite, Office 365, Salesforce, and Zendesk. Along with a slew of calling functions, Dialer automatically presents relevant caller interactions and data — allowing for more personalized and satisfactory calls. BluIP is a Tier1 provider, integrator, and developer of Cloud Communications, Contact Center and customized applications. With a strong development culture and integration capabilities, we ensure that we deliver desired outcomes with white-glove implementation and support to customers with standard or complex requirements.
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About
Need to generate meaningful visual reports from your Cisco UC environment? CRA can help. CRA is a powerful cloud-based, easy-to-use, modern web call detail reporting analytics platform for Cisco® Unified Communications Environments. Provides deep Insight into your UC environment you haven't had before. Quickly understand important calling patterns in your UC environment. Enables you to easily run customizable reports for all department types. Troubleshoot voice and video QOS issues on a per-call basis. Customizable column title definitions. Customizable data formatting. Easily drill down into call record information. Visualization of call flows. Device usage reports. Ability to recognize internal vs. external calls. Add custom caller-id labels. Know exactly the talk utilization of any device. Who placed or received a certain call. Find out why a call was disconnected. See the top talkers by department.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations that want a powerful cloud UC system
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Audience
Any organization that uses Cisco Unified Communications
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$415 per month
Essentials Plan - $415 per month
Plus Plan - $725 per month Enterprise Plan - $1295 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationBluIP
Founded: 2011
United States
www.bluip.com/solutions/cloud-pbx
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Company InformationIntelligent Visibility
Founded: 2014
United States
www.callrecordanalyzer.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Accounting Features
By-Extension Reporting
Supported
Call Duration
Supported
Call Monitoring
Supported
Call Volume
Supported
Caller Identification
Supported
Inbound Reporting
Supported
Outbound Reporting
Supported
Unattended Call Management
Supported
Who Answered Log
Supported
VoIP Monitoring Features
Alerts / Notifications
Supported
Call Detail Record (CDR) Analysis
Supported
Call Quality Monitoring
Not Supported
IP SLA Monitoring
Not Supported
Jitter Testing
Not Supported
Latency Monitoring
Not Supported
MOS Monitoring
Not Supported
Packet Loss Monitoring
Not Supported
QoS Monitoring
Supported
Reporting / Analytics
Supported
Troubleshooting
Supported
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Integrations
Cisco Webex
Not Supported
Google Workspace
Supported
Microsoft 365
Supported
Microsoft Outlook
Supported
Microsoft Teams
Supported
Salesforce
Supported
Zendesk
Supported
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Integrations
Cisco Webex
Supported
Google Workspace
Not Supported
Microsoft 365
Not Supported
Microsoft Outlook
Not Supported
Microsoft Teams
Not Supported
Salesforce
Not Supported
Zendesk
Not Supported
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