Cisco Webex Calling

Cisco Webex Calling

Cisco
4.2 out of 5 stars
Blinksoft Cisco Webex Calling

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Blinksoft:

About

Blinksoft is a business phone system that brings desk phones, desktop and mobile calling, business texting, fax, video meetings and AI-assisted call tools into one service. Teams can use auto attendants, call queues, call forwarding, call recording, voicemail transcription, call reports, shared SMS inboxes, video calling and screen sharing. AI features transcribe calls, summarize conversations, analyze sentiment and tone, tag outcomes and let users query call records. The service includes programmed desk phones, on-site installation, hands-on staff training and customer support. Businesses can use a single extension across desk, desktop and mobile apps, while CRM integrations such as Salesforce and Microsoft Dynamics can provide screen pops, click-to-call and contact sync. Blinksoft serves businesses across the United States, including front-desk and service teams, sales teams and owners managing customer calls.
Cisco Webex Calling:

About

A complete business phone service, in the cloud. Webex Calling gives you a phone service in the cloud so you can make and receive calls on any device, anywhere—all without the overhead and hassle of managing it. A business phone service built for your growing business. Take calls with your business phone number from anywhere, on any device, with a full set of powerful cloud calling features. Forget the costly overhead of a physical business phone system, and easily manage all your services, users, and security in one place. Webex Calling has security built-in as a key foundational element without requiring settings to be updated to stay protected. Make calls with extension numbers, direct inward dialing (DID) numbers, directory URIs (email-style addresses), or directory-based dialing. Never miss an important call with features like shared lines, hunt groups, call waiting, hold/resume, pickup, forward, do not disturb and transfer.
Blinksoft:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Cisco Webex Calling:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Blinksoft:

Audience

Businesses and their owners, front-desk staff, sales teams, and service teams that manage customer calls, messages, and related communications across desk and mobile devices.
Cisco Webex Calling:

Audience

Businesses that want a cloud business phone system
Blinksoft:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Cisco Webex Calling:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Blinksoft:

API

Offers API Not Supported
Cisco Webex Calling:

API

Offers API Supported
Blinksoft:

Screenshots and Videos

Cisco Webex Calling:

Screenshots and Videos

Blinksoft:

Pricing

$20/user/month
Plans start at $20 per user per month. The monthly price includes equipment, installation, programming, training, and porting, with no separate hardware or setup fee. The quote depends on the number of seats, hardware, and term; state sales tax is the only add-on.
Free Version Not Supported
Free Trial Not Supported
Cisco Webex Calling:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Blinksoft:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Cisco Webex Calling:

Reviews/Ratings

Overall 4.2 / 5
ease 4.5 / 5
features 4.2 / 5
design 4.8 / 5
support 4.5 / 5
Cisco Webex Calling:

Pros & Cons from Real Users

Pros

  • Webex Calling has become a satisfactory service for us, mainly because of the autonomy it has proven to have when working as a business calling system, one of the main features that I liked about this platform is the way in which it is able to receive international calls from any location, and from any device, with the help of this platform, I have been able to configure default devices so I can receive notifications every time I have a new call coming in, so I can answer a new call from my mobile device or from my work area computer, another feature that I liked is that this platform allows me to transfer calls to other partners, put a call on hold, I can pause a call from my mobile device or from my work area computer, so I can answer a new call from my mobile device or from the computer in my work area, another feature that I liked is that this platform allows me to transfer calls to other partners, put a call on hold, I can pause within a call and resume it in a few minutes, in addition, I can also use the virtual receptionist service, in order that automated messages are generated for customers who call us to our business number, this receptionist system is what I liked the most, because it allows me to welcome new customers in the call system. Also important is the excellent communication system that this platform provides me with, as it allows me to communicate via live chat with all my colleagues, within my company, this allows me to send new information and transfer new calls to my active partners. In general, I have really liked this platform because of the usefulness it has to receive calls simultaneously and assign new calls to my partners, this allows me to give primary attention to each of the potential customers that communicate with us through the business phone number.
  • I am impressed by the reliability and ease of use of Cisco Webex Calling. Cisco Webex Calling has powerful features that makes cloud calling efficient.
  • There are many things to like about Cisco Webex Calling. The first is that it is a very reliable system. Calls always connect, and the sound quality is always good. This is because Cisco invests a lot in their network infrastructure. Additionally, Cisco Webex Calling is very user-friendly. It is easy to set up and easy to use. This makes it a great system for both personal and business use. Finally, Cisco Webex Calling is affordable. It is priced competitively with other leading VoIP providers.
  • Great software for calling and meeting. Easy to connect and hold a large number of people. Great way to send files and show project.
  • Cisco Webex has nice features and a good interface. It is nice for doing formal setup video conferences.

Cons

  • This platform is incredible to be implemented in any type of company that needs a business telephony system, I recommend it without a doubt because it provides a system for receiving calls and call management, without any technical error, this platform has not presented any type of failure during the time I used it, it is a platform that generates utility in the system of business calls.
  • I do not have any reasons to dislike Cisco Webex Calling. Cisco Webex Calling has been flawless.
  • The main thing I didn't like about Cisco Webex Calling was that it was difficult to use. It was not very user-friendly and I had a lot of trouble figuring out how to use it.
  • Sometime stop working and audio get disconnected. Rest everything works great.
  • The waiting interface is not fine. It disconnects automatically.
Blinksoft:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
Cisco Webex Calling:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Blinksoft:

Company Information

Blinksoft
United States
blinksoft.ai/
Cisco Webex Calling:

Company Information

Cisco
Founded: 1984
United States
www.webex.com/suite/enterprise-cloud-calling.html
Blinksoft:

Alternatives

No Alternatives
Cisco Webex Calling:

Alternatives

Zoom Phone

Zoom Phone

Zoom Communications
4.6 out of 5 stars
Cisco Webex Calling:
Cisco Webex Calling:
Cisco Webex Calling:
Blinksoft:
Cisco Webex Calling:
Blinksoft:

Categories

Cisco Webex Calling:

Categories

Business VoIP Supported
Cloud PBX Supported
Blinksoft:

Integrations

Salesforce Supported
Box Not Supported
Calero Not Supported
Cisco Webex Not Supported
Expo XT UC Analytics Not Supported
Google Drive Not Supported
Jira Not Supported
MOS Chorus Not Supported
MiaRec Not Supported
Microsoft Dynamics 365 Supported
Microsoft Teams Not Supported
Rivet Logic Not Supported
Shift Not Supported
Teamstack Not Supported
Trello Not Supported
Variphy Not Supported
VoIP Detective Not Supported
Cisco Webex Calling:

Integrations

Salesforce Supported
Box Supported
Calero Supported
Cisco Webex Supported
Expo XT UC Analytics Supported
Google Drive Supported
Jira Supported
MOS Chorus Supported
MiaRec Supported
Microsoft Dynamics 365 Not Supported
Microsoft Teams Supported
Rivet Logic Supported
Shift Supported
Teamstack Supported
Trello Supported
Variphy Supported
VoIP Detective Supported
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Cisco Webex Calling:
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