Zoom Chat

Zoom Chat

Zoom Communications
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About

Blink is a mobile-first employee experience platform designed to connect frontline workers with their organizations through a unified super-app. It offers features such as a social media-style news feed for company updates, secure chat for seamless communication, and a centralized hub for accessing policies, procedures, and guides. Blink also provides digital forms to streamline data collection and process automation, as well as single sign-on (SSO) integration for easy access to various workplace applications. By enhancing internal communications, employee engagement, and digital accessibility, Blink aims to foster a more connected and productive workforce.

About

Zoom Chat, formerly Zoom Team Chat, is an AI-powered business messaging and collaboration platform that helps teams communicate, share information, and coordinate work. The software provides direct messaging, group conversations, persistent channels, file sharing, and project collaboration spaces within Zoom Workplace. Its built-in AI capabilities summarize conversations, identify action items, generate suggested responses, and retrieve relevant information from messages and shared documents. Users can transition from chat conversations to Zoom Meetings, maintain continuous meeting discussions, and access recordings, summaries, and other meeting resources. Zoom Chat also supports automated workflows, custom AI agents, task coordination, and integrations with third-party business applications. The platform provides searchable conversation histories, customizable notification settings, external collaboration, and administrative controls for managing workplace communications.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Blink is designed for organizations with frontline and deskless workers across industries like healthcare, retail, logistics, and hospitality, seeking to improve communication, engagement, and operational efficiency

Audience

Businesses, remote and hybrid teams, project managers, IT administrators, sales departments, marketing teams, operations professionals, customer service organizations, and enterprises seeking AI-powered team messaging, project collaboration, workflow automation, and integrated workplace communications

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3.40 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.5 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • The best feature on Blink is definitely the Hub; this is where all the information that we need daily is stored but the chat function is great to keep in touch with the team too.

Cons

  • Wasn’t able to format feed posts in the past but I believe that’s fixed now.

Pros & Cons from Real Users

Pros

  • 1. It helps in chatting with other team members during the meetings. 2. It can be used to send files and links. 3. Not only that, but it with text support, it also supports emoticons.
  • Whether it is during a meeting or just chatting on the side, This is essentially a very basic but useful chat room.
  • - Zoom provides a comprehensive chatting environment with a beautiful user interface. - All the meetings can be organized and links can be sent for those meetings. - There are several useful features like group messaging and file sharing.
  • Easy and simple interface. Lets you stay connected while chat and call. Support multi platform Really fast chatting system.
  • - The GUI of the software feels pretty basic and responsive. - The chat transmission is quite fast. - It is available on both android and ios platforms.

Cons

  • 1. It does not keep any backup of the chats for future usage or reference.
  • It doesn't hold logs of things that are said. Maybe there is one and I don't know about it. Not sure
  • - The emoji section can be improved more. - There can be more integrations.
  • No cons for this, it serve its purpose and performs great.
  • - There are some optimization issues with some devices.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Blink
Founded: 2015
United States
joinblink.com

Company Information

Zoom Communications
Founded: 2011
United States
www.zoom.com/en/products/team-chat/

Alternatives

MyHub Intranet Software

MyHub Intranet Software

MyHub Intranet Solutions

Alternatives

Qualified

Qualified

Qualified.com
Microsoft Teams

Microsoft Teams

Microsoft
Workvivo

Workvivo

Zoom Communications
Google Chat

Google Chat

Google
Jostle

Jostle

Jostle Corporation
Slack

Slack

Salesforce

Categories

Collaboration Supported
Community Supported
Digital Workplace Supported
Intranet Supported
Portal Supported
Remote Work Supported
Team Chat Supported
Team Communication Supported

Categories

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Supported
Blogs Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Not Supported
Surveys & Feedback Supported

Internal Communications Features

App Integration Supported
Blogs Supported
Chat/Messaging Supported
Email Management Supported
Employee Directory Supported
Event Calendar Supported
Newsletter Management Not Supported
Photo Gallery Supported
Social Sharing Supported
Survey Management Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Not Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Not Supported
Video Conferencing Supported

Collaboration Features

Brainstorming Supported
Calendar Management Not Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Project Management Not Supported
Real Time Editing Not Supported
Task Management Not Supported
Version Control Not Supported
Video Conferencing Not Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Not Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Supported
Website Management Not Supported
White Label Not Supported

Digital Workplace Features

Activity / News Feed Supported
Calendar Management Supported
Chat / Messaging Supported
Content Management Supported
Document Management Supported
Employee Directory Supported
File Sharing Supported
Knowledge Management Supported
Surveys & Feedback Supported
Task Management Not Supported

Employee Engagement Features

Benchmarking Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Supported
Feedback Management Not Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Not Supported
Pulse Surveys Supported

Intranet Features

Activity / News Feed Supported
Blogs Supported
Calendar Management Supported
Content Management Supported
Discussions / Forums Supported
Employee Directory Supported
Knowledge Management Supported
Policy Management Supported
Search Supported
Wiki Supported

Portal Features

Chat Supported
Collaboration Supported
Content Management Supported
Document Management Not Supported
File Sharing Supported
Search Supported

Unified Communications Features

Audio / Video Conferencing Not Supported
Calendar Management Not Supported
Call Recording Not Supported
Call Routing Not Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Not Supported

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Not Supported
File Sharing Supported
Knowledge Management Not Supported
Newsletter Management Not Supported
Surveys & Feedback Not Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Supported
Video Chat Supported
Voice Chat Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Not Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Supported
Calendar Management Not Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Not Supported
Task Management Not Supported
Video Conferencing Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Not Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Integrations

HubSpot Customer Platform Supported
Jira Supported
Sentry Supported
ServiceNow Supported
Zendesk Supported
ClockIt Not Supported
Constant Contact Not Supported
Envoy Not Supported
Google Calendar Not Supported
HubSpot Service Hub Not Supported
Lingmo Not Supported
Ortto Not Supported
QuickBooks Online Advanced Not Supported
Raygun Supported
Splunk Cloud Platform Not Supported
Stripe Not Supported
Vimeo Not Supported
Zoom Not Supported
Zoom Workplace Not Supported
monday AI work platform Not Supported

Integrations

HubSpot Customer Platform Supported
Jira Supported
Sentry Supported
ServiceNow Supported
Zendesk Supported
ClockIt Supported
Constant Contact Supported
Envoy Supported
Google Calendar Supported
HubSpot Service Hub Supported
Lingmo Supported
Ortto Supported
QuickBooks Online Advanced Supported
Raygun Not Supported
Splunk Cloud Platform Supported
Stripe Supported
Vimeo Supported
Zoom Supported
Zoom Workplace Supported
monday AI work platform Supported
Claim Zoom Chat and update features and information
Claim Zoom Chat and update features and information