RingCentral RingEX

RingCentral RingEX

RingCentral
4.7 out of 5 stars
Blink Voice RingCentral RingEX

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Blink Voice:

About

Blink Voice is a hosted business communications solution combining Cirrus cloud PBX with Comet desktop and mobile softphones. It gives organizations a web portal to manage phone records, system settings, call routing and extensions, while employees can place and receive business calls across supported devices using internet connectivity. Comet adds voicemail-to-email, conference calling and call transfer, with chat, instant messaging, video meetings and file sharing. The offering is intended for businesses that need a cloud-managed phone system for office, remote and multi-site teams, with service configuration and support available through Blink Voice. Available capabilities and configurations may vary by deployment and service order.
RingCentral RingEX:

About

RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral RingEX enables you to work where you want and how you want. Core features of RingCentral RingEX include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral RingEX's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.
Blink Voice:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
RingCentral RingEX:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Blink Voice:

Audience

Businesses seeking a hosted phone system and business communications for office, remote, or multi-site teams.
RingCentral RingEX:

Audience

RingCentral RingEX supports organizations of any size, from companies with 2 workers to 1000+ employees.
Blink Voice:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
RingCentral RingEX:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Blink Voice:

API

Offers API Supported
RingCentral RingEX:

API

Offers API Supported
Blink Voice:

Screenshots and Videos

No images available
RingCentral RingEX:

Screenshots and Videos

Blink Voice:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
RingCentral RingEX:

Pricing

$19.99/month/user
Free Version Supported
Free Trial Supported
Blink Voice:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
RingCentral RingEX:

Reviews/Ratings

Overall 4.7 / 5
ease 4.4 / 5
features 4.7 / 5
design 4.7 / 5
support 4.3 / 5
RingCentral RingEX:

Pros & Cons from Real Users

Pros

  • The platform is very easy to use and devices which you can add makes it very great tool if you on a mobile office or you often not at the desk. Also, for a stationary office work the platform can replace a normal desk phone
  • This software is great for allowing us to communicate internally at no cost. It also has the plus of being the only free solution I’ve found with dial in numbers.
  • Ability to give out RingCentral numbers on cell phones, so users do not need to use their personal number to make contact. Easy design and interface when setting up users and managing teams. Support is very quick to respond.
  • Works great for a small to midsized company and is a valuable asset which will enable them to better handle their call volumes.
  • Has all the features needed with desktop, mobile, and browser capabilities. With click to call from your mobile or browser is a sweet add-on. able to set up simple IVRs for your business needs as well.

Cons

  • Using it almost every day, platform itself works perfectly, hence its relies on your connection.
  • The only con is feature limitations, which is to be expected.
  • Service is dependent on the internet, so when traveling down the highway, sometimes a call will drop if you have bad cell reception.
  • End user training is the biggest hurdle I am facing as some are up in age and set in their ways.
  • The only con for the system would be when adding new users and setting up extensions could be confusing at first but after you create a few you will get the hang of it.
Blink Voice:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
RingCentral RingEX:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Blink Voice:

Company Information

Blink Voice
Founded: 2015
United States
www.blinkvoice.com/products
RingCentral RingEX:

Company Information

RingCentral
Founded: 2003
United States
www.ringcentral.com
Blink Voice:

Alternatives

No Alternatives
RingCentral RingEX:

Alternatives

Zoom Phone

Zoom Phone

Zoom Communications
4.6 out of 5 stars
RingCentral RingEX:
Dialpad Connect

Dialpad Connect

Dialpad
4.5 out of 5 stars
RingCentral RingEX:
TollFreeForwarding

TollFreeForwarding

4.2 out of 5 stars
RingCentral RingEX:
Ooma Office

Ooma Office

Ooma
4.8 out of 5 stars
Blink Voice:
RingCentral RingEX:
MightyCall

MightyCall

4.8 out of 5 stars
Blink Voice:

Categories

Business VoIP Supported
Cloud PBX Supported
RingCentral RingEX:

Categories

RingCentral RingEX:

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Supported
Screen Activity Recording Supported
Video Call Recording Supported

SIP Trunk Features

Automatic Fail-over Routing Supported
Call Data Records Supported
Caller ID Supported
Disaster Recovery Supported
e911 Supported
International Numbers Supported
Multiple DID Options Supported
PSTN Forwarding Supported
Toll-Free Numbers Supported

Video Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Web Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported
Blink Voice:

Integrations

Bitrix24 Not Supported
Claude Duet Not Supported
ClickUp Not Supported
Cognito Forms Not Supported
Dropbox Not Supported
Freshdesk Not Supported
Gravity Data Not Supported
Kizen Not Supported
Okta Not Supported
PCRecruiter Not Supported
PubNub Not Supported
REIPro Not Supported
RingCentral Video Not Supported
RingSense Not Supported
SmartAdvocate Not Supported
TeamSupport Not Supported
Time Miner Not Supported
Tracker Not Supported
Workato Not Supported
Zoho Desk Not Supported
RingCentral RingEX:

Integrations

Bitrix24 Supported
Claude Duet Supported
ClickUp Supported
Cognito Forms Supported
Dropbox Supported
Freshdesk Supported
Gravity Data Supported
Kizen Supported
Okta Supported
PCRecruiter Supported
PubNub Supported
REIPro Supported
RingCentral Video Supported
RingSense Supported
SmartAdvocate Supported
TeamSupport Supported
Time Miner Supported
Tracker Supported
Workato Supported
Zoho Desk Supported
Blink Voice:
RingCentral RingEX:
Claim RingCentral RingEX and update features and information
Claim RingCentral RingEX and update features and information