Related Products
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About
Bizrate Insights is a customer feedback and experience platform that collects verified voice-of-customer data at key stages of the online shopping journey, including pre-purchase, purchase, and fulfillment, then turns that data into actionable insights to help brands improve satisfaction, retention, and growth. It enables unlimited survey invitations and responses, tracks metrics such as Net Promoter Score (NPS) and customer journey intelligence, and benchmarks performance against competitors to pinpoint friction points and opportunities. It includes tools for syndicating verified reviews to boost search visibility and build brand credibility, and its dashboards provide real-time analytics to support data-driven decisions. Bizrate Insights supports expert insights analysis and customizable reporting so teams across e-commerce, UX/CX, marketing, and customer support can rapidly identify trends, understand sentiment, and reduce site abandonment.
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About
Formbricks is an Experience Management Suite built on the largest open source survey stack worldwide. Gracefully gather feedback at every step of the customer journey to know what your customers need.
As a German company (GmbH) we lay our priority of meeting the highest standards for data privacy and security. The Formbricks Cloud operates in full compliance with GDPR (DSGVO), CCPA and many other privacy frameworks.
Especially the self-hosted version is very easy to use in full compliance with all privacy regulation because data never leaves your servers. Since the data remains in the same organisation, most of the compliance requirements are fulfilled automatically.
Reach out with any questions to johannes[at]formbricks.com
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Ecommerce, customer experience, marketing, and product teams that need verified customer feedback and actionable insights to improve shopper satisfaction, loyalty, and conversions
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Audience
Companies interested in a powerful experience management and survey suite
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$450 per month
Free Version
Free Trial
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Pricing
$30 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBizrate Insights
Founded: 1996
United States
bizrateinsights.com
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Company InformationFormbricks
Founded: 2022
Germany
formbricks.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Experience Management Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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Integrations
Activepieces
Airtable
Elestio
Google Sheets
Leo
Make
Mazaal AI
Notion
Slack
Zapier
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Integrations
Activepieces
Airtable
Elestio
Google Sheets
Leo
Make
Mazaal AI
Notion
Slack
Zapier
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