About
Bitrix24 replaces a fragmented app stack with a single workspace combining CRM, project management, and collaboration tools. Trusted by 15 million companies, Bitrix24 brings all business operations into one central hub.
The CRM manages lead tracking, automated pipelines, and an omnichannel contact center. For daily teamwork, Bitrix24 provides chats, HD video calls, shared calendars, corporate mail, and document co-editing, alongside Kanban boards and Gantt charts to track project dependencies.
CoPilot AI assistant is embedded throughout the platform and serves as a secure assistant that handles routine writing, summarizes long client conversations, creates tasks from notes, and helps teams work faster.
A generous free plan supports unlimited users. For growth, flat-rate pricing charges one fixed fee for the entire company, eliminating per-user costs. The mobile app gives remote access, while the self-hosted edition deploys on private servers with open source-code access.
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About
Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidates all aspects of your business in one AI platform.
Shape provides a collaborative space for your teams to stay aligned and efficient in everything they do, whether it's streamlining your sales pipeline, engaging more prospects with marketing sequences and digital ads, nurturing customer relationships, communicating seamlessly, or tracking projects.
Start growing your revenue with Shape's suite of services today.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Audience
Small to mid-sized businesses, growing teams, and enterprises seeking an all-in-one digital workspace to unify sales, projects, and collaboration.
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Audience
Mortgage, Solar, Higher Education, Debt, Small Business, Sales & Marketing automation for all industries.
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$ 49 per month
100% Free Unlimited Users
Free Version
Supported
Free Trial
Supported
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Pricing
$119
No annual contracts billed month-to-month! Additional services include a secure customer portal, digital IP target marketing ads, and ShapeIQ AI lead scoring.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Pros from Real UsersPros
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationBitrix24
Founded: 1998
United States
www.bitrix24.com
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Company InformationShape Software
Founded: 2007
United States
setshape.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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CRM Features
Calendar/Reminder System
Supported
Call Logging
Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Supported
Lead Scoring
Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Quotes / Proposals
Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Supported
Email Marketing Features
A/B Testing
Supported
Artificial Intelligence
Supported
Auto-Responders
Supported
CAN SPAM Compliance
Supported
Customer Surveys
Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Event Triggered Email
Supported
Image Library
Supported
Landing Pages/Web Forms
Supported
Mailing List Management
Supported
Mobile Optimized Emails
Not Supported
Reporting/Analytics
Supported
Subscriber Management
Supported
Template Management
Supported
WYSIWYG Email Editor
Supported
Lead Management Features
Activity Tracking
Supported
Campaign Management
Supported
Lead Capture
Supported
Lead Distribution
Supported
Lead Nurturing
Supported
Lead Scoring
Supported
Lead Segmentation
Supported
Pipeline Management
Supported
Prospecting Tools
Supported
Source Tracking
Supported
Marketing Automation Features
A/B Testing
Supported
Analytics / ROI Tracking
Supported
Artificial Intelligence
Supported
Content / Blogging Platform
Supported
Customizable CTAs
Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Landing Pages / Web Forms
Supported
Lead Scoring
Supported
Sales Intelligence
Supported
Search Marketing
Supported
Segmentation
Supported
Social Marketing
Supported
Website Visitor Tracking
Supported
Project Management Features
Agile Methodologies
Supported
Budget Management
Not Supported
Client Portal
Supported
Collaboration Tools
Supported
Cost-to-Completion Tracking
Supported
Customizable Templates
Supported
Gantt Charts
Supported
Idea Management
Supported
Kanban Board
Supported
Milestone Tracking
Not Supported
Portfolio Management
Not Supported
Resource Management
Supported
Time & Expense Tracking
Supported
Traditional Methodologies
Supported
Business Management Features
Billing & Invoicing
Supported
CRM
Supported
Employee Management
Supported
Financial Management
Supported
Inventory Management
Supported
Marketing Management
Supported
Order Management
Supported
Point of Sale (POS)
Supported
Project Management
Supported
Purchasing
Supported
Scheduling
Supported
Time & Expense Tracking
Supported
Training Management
Supported
Vendor Management
Supported
Collaboration Features
Brainstorming
Supported
Calendar Management
Supported
Chat / Messaging
Supported
Contact Management
Supported
Content Management
Supported
Document Management
Supported
Project Management
Supported
Real Time Editing
Supported
Task Management
Supported
Version Control
Supported
Video Conferencing
Supported
Content Collaboration Features
Client Portal
Supported
Cloud Storage
Supported
Digital Asset Management
Not Supported
Document Creation / Editing
Supported
Document Management
Supported
Electronic Signature
Supported
Feedback Management
Not Supported
File Sharing
Supported
Messaging / Discussion
Supported
Real-Time / Interactive Editing
Supported
Roles / Permissions
Supported
Search
Supported
Version Control
Supported
Video / Image Editing
Not Supported
Workflow / Approval Process
Supported
Customer Communications Management Features
Batch Communications
Supported
Chat / Messaging
Supported
Content Management
Supported
Email Distribution
Supported
Interactive Content
Not Supported
Multi-Channel Communications
Supported
On-Demand Communications
Supported
Personalization
Supported
Print Management
Not Supported
Template Management
Supported
Video Content
Supported
Digital Workplace Features
Activity / News Feed
Supported
Calendar Management
Supported
Chat / Messaging
Supported
Content Management
Supported
Document Management
Supported
Employee Directory
Supported
File Sharing
Supported
Knowledge Management
Supported
Surveys & Feedback
Not Supported
Task Management
Supported
Email Tracking Features
A/B Testing
Supported
Audience Segmentation
Supported
Campaign Management
Supported
Event-Based Notifications
Supported
Location Tracking
Supported
Team Management
Not Supported
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
Human Resources Features
360 Degree Feedback
Supported
Applicant Tracking
Supported
Attendance Management
Supported
Benefits Management
Not Supported
Career Development Planning
Supported
Compensation Management
Not Supported
Compliance Management
Not Supported
Employee Database
Supported
Employee Lifecycle Management
Supported
Onboarding
Supported
Payroll Management
Not Supported
Performance Management
Supported
Recruiting Management
Supported
Self Service Portal
Supported
Succession Planning
Not Supported
Time & Attendance Management
Supported
Time Off Management
Supported
Timesheets
Supported
Training Management
Supported
Internal Communications Features
App Integration
Not Supported
Blogs
Supported
Chat/Messaging
Supported
Email Management
Supported
Employee Directory
Supported
Event Calendar
Supported
Newsletter Management
Supported
Photo Gallery
Supported
Social Sharing
Supported
Survey Management
Not Supported
Telephony
Supported
Video Chat
Supported
Voice Chat
Supported
Kanban Features
Collaboration Tools
Supported
Dependency Tracking
Supported
KPI Monitoring
Supported
Milestone Tracking
Supported
Multi-Board
Supported
Prioritization
Supported
Project Planning
Supported
Roadmapping
Supported
Supports Scrum
Supported
Task Management
Supported
Time Tracking
Supported
Knowledge Management Features
Artificial Intelligence (AI)
Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Not Supported
Discussion Boards
Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
Portal Features
Chat
Supported
Collaboration
Supported
Content Management
Supported
Document Management
Supported
File Sharing
Supported
Search
Supported
Remote Work Features
Collaboration
Supported
Credential Management
Supported
Electronic Signature
Supported
Employee Monitoring
Supported
Live Chat
Supported
Meeting Management
Supported
Project Management
Supported
Remote Access
Supported
Remote Support
Supported
Screen Sharing
Supported
Softphone
Supported
Task Management
Supported
Time Zone Tracking
Supported
Video Chat
Supported
Web Conferencing
Supported
Scrum Features
Backlog Management
Supported
Collaboration Board
Supported
Daily Reports
Supported
Iteration Management
Supported
KPI Monitoring
Supported
Milestone Tracking
Supported
Prioritization
Supported
Progress Tracking
Supported
Release Planning
Supported
Roadmapping
Supported
Sprint Planning
Supported
Task Management
Supported
Task Management Features
Collaboration
Supported
Create Subtasks
Supported
Gamification
Supported
Gantt Charts
Supported
Mobile Access
Supported
Percent-Complete Tracking
Supported
Progress Tracking
Supported
Recurring Tasks
Supported
Reporting/Analytics
Supported
Spreadsheet View
Supported
Task Board View
Supported
Task Planning
Supported
Task Scheduling
Supported
Task Tracking
Supported
Time Tracking
Supported
To-Do List View
Supported
Team Communication Features
Activity / News Feed
Supported
Audio Calls
Supported
Calendar Management
Supported
Chat / Messaging
Supported
Discussion Threads
Supported
File Sharing
Supported
Mobile Access
Supported
Push Notifications
Supported
Search
Supported
Surveys & Feedback
Supported
Task Management
Supported
Video Conferencing
Supported
Time Tracking Features
Automatic Time Capture
Supported
Billable & Non-Billable Hours
Supported
Billing & Invoicing
Supported
Employee Database
Supported
Expense Tracking
Supported
Mobile Time Tracking
Supported
Multiple Billing Rates
Supported
Offline Time Tracking
Supported
Online Time Tracking
Supported
Overtime Calculation
Supported
Time per Project Reporting
Supported
Timesheet Management
Supported
Vacation / Leave Tracking
Supported
Website Builder Features
Auto Update
Supported
Content Import / Export
Supported
Drag & Drop
Supported
Invoices
Supported
Landing Pages / Web Forms
Supported
Newsletter Management
Not Supported
Online Booking
Supported
Online Store Builder
Supported
Pre-built Templates
Supported
Real Time Editing
Supported
SEO
Supported
Survey Builder
Not Supported
White Label
Not Supported
Work Management Features
Access Roles / Permissions
Supported
Calendar Management
Supported
Collaboration Tools
Supported
CRM
Supported
File Storage / File Sharing
Supported
Kanban
Supported
Messaging / Discussion
Supported
Performance Metrics
Supported
Project Management
Supported
Reporting / Analytics
Supported
Resource Management
Supported
Strategic Planning
Supported
Task Management
Supported
Time Tracking
Supported
Version Control
Supported
Workflow Management
Supported
Workflow Management Features
Access Controls/Permissions
Supported
Approval Process Control
Supported
Business Process Automation
Supported
Calendar Management
Supported
Compliance Tracking
Supported
Configurable Workflow
Supported
Customizable Dashboard
Supported
Document Management
Supported
Forms Management
Supported
Graphical Workflow Editor
Supported
Mobile Access
Supported
No-Code
Supported
Task Management
Supported
Third Party Integrations
Supported
Workflow Configuration
Supported
eCommerce Features
Catalog Management
Supported
Channel Management
Supported
CRM
Supported
Customer Accounts
Supported
Data Security
Supported
Email Marketing
Supported
Inventory Management
Supported
Kitting
Not Supported
Loyalty Program
Not Supported
Mobile Access
Supported
Multi-Store Management
Supported
Order Management
Supported
Product Configurator
Supported
Promotions Management
Supported
Returns Management
Supported
Reviews Management
Not Supported
SEO Management
Supported
Shopping Cart
Supported
Templates
Supported
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CRM Features
Calendar/Reminder System
Supported
Call Logging
Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Supported
Lead Scoring
Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Quotes / Proposals
Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Supported
Email Marketing Features
A/B Testing
Supported
Artificial Intelligence
Supported
Auto-Responders
Not Supported
CAN SPAM Compliance
Not Supported
Customer Surveys
Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Event Triggered Email
Supported
Image Library
Supported
Landing Pages/Web Forms
Supported
Mailing List Management
Supported
Mobile Optimized Emails
Supported
Reporting/Analytics
Supported
Subscriber Management
Supported
Template Management
Supported
WYSIWYG Email Editor
Supported
Lead Management Features
Activity Tracking
Supported
Campaign Management
Supported
Lead Capture
Supported
Lead Distribution
Supported
Lead Nurturing
Supported
Lead Scoring
Supported
Lead Segmentation
Supported
Pipeline Management
Supported
Prospecting Tools
Supported
Source Tracking
Supported
Marketing Automation Features
A/B Testing
Supported
Analytics / ROI Tracking
Supported
Artificial Intelligence
Supported
Content / Blogging Platform
Not Supported
Customizable CTAs
Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Landing Pages / Web Forms
Supported
Lead Scoring
Supported
Sales Intelligence
Supported
Search Marketing
Not Supported
Segmentation
Supported
Social Marketing
Supported
Website Visitor Tracking
Supported
Project Management Features
Agile Methodologies
Not Supported
Budget Management
Not Supported
Client Portal
Supported
Collaboration Tools
Supported
Cost-to-Completion Tracking
Not Supported
Customizable Templates
Supported
Gantt Charts
Not Supported
Idea Management
Not Supported
Kanban Board
Not Supported
Milestone Tracking
Supported
Portfolio Management
Supported
Resource Management
Supported
Time & Expense Tracking
Supported
Traditional Methodologies
Not Supported
Business Intelligence Features
Ad Hoc Reports
Not Supported
Benchmarking
Supported
Budgeting & Forecasting
Not Supported
Dashboard
Supported
Data Analysis
Supported
Key Performance Indicators
Supported
Natural Language Generation (NLG)
Not Supported
Performance Metrics
Supported
Predictive Analytics
Supported
Profitability Analysis
Supported
Strategic Planning
Not Supported
Trend / Problem Indicators
Supported
Visual Analytics
Supported
Call Recording Features
Archiving
Supported
Call Sharing
Supported
Distributed Call Recording
Supported
Event Triggered Recording
Not Supported
File Transfer
Supported
Instant Retrieval
Supported
On-Demand Recording
Supported
Recording Bookmarking
Not Supported
Scheduled Recording
Supported
Screen Activity Recording
Not Supported
Video Call Recording
Not Supported
Call Tracking Features
Call Log
Not Supported
Call Recording
Supported
Call Routing
Supported
Caller Identification
Supported
Campaign Management
Supported
Conversion Tracking
Supported
CRM
Supported
IVR / Voice Recognition
Supported
Keyword Tracking
Supported
Contact Management Features
Activity Management
Supported
Appointment Management
Supported
Contact Database
Supported
Contact History
Supported
Contact Import/Export
Supported
Customer Pipeline
Supported
Email Marketing
Supported
Group Management
Supported
Interaction Tracking
Supported
Lead Management
Supported
Prospecting Tools
Supported
Sales Pipeline Management
Supported
Search / Filter
Supported
Segmentation
Supported
Shared Contacts
Supported
Social Media Integration
Supported
Financial CRM Features
Account Alerts
Not Supported
Asset Management
Not Supported
Expense Tracking
Not Supported
Household Tracking
Not Supported
Influence Tracking
Supported
Lead Management
Supported
Marketing Management
Supported
Relationship Tracking
Supported
Team Assignments
Supported
Territory Management
Supported
Law Practice Management Features
Billing & Invoicing
Supported
Calendar Management
Supported
Client Portal
Supported
Conflict Management
Supported
Contract Management
Supported
CRM
Supported
Document Management
Supported
Email Management
Supported
Legal Case Management
Supported
Task Management
Supported
Time Tracking
Supported
Trust Accounting
Supported
Legal Document Management Features
Access Controls
Supported
Archiving & Retention
Supported
Collaboration
Supported
Contract Management
Supported
Document Assembly
Supported
Document Indexing
Supported
Document Tagging
Supported
Full Text Search
Supported
Version Control
Supported
Mortgage and Loans Features
Amortization Schedule
Supported
Client Database
Supported
Closing Documents
Supported
Commercial Mortgages
Supported
Contact Management
Supported
Credit Reporting
Supported
Customer Statements
Supported
Document Management
Supported
Electronic Applications
Supported
Government Loans
Supported
Loan Origination
Supported
Loan Servicing
Supported
Pipeline Management
Supported
Pre-Qualification
Supported
Refinance Management
Supported
Residential Mortgages
Supported
Predictive Dialer Features
Call Monitoring
Supported
Call Recording
Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Not Supported
Campaign Specific Caller ID
Supported
Contact Management
Supported
FCC Compliance
Supported
FTC Compliance
Not Supported
Lead Capture
Supported
Lead Management
Supported
Real Estate CRM Features
Campaign Management
Supported
Client / Property Matching
Not Supported
Contact Management
Supported
Dashboard
Supported
Email Marketing
Supported
Interaction Tracking
Supported
Lead Management
Supported
Property Alerts
Not Supported
Referral Tracking
Supported
Segmentation
Supported
Sales Acceleration Features
Campaign Management
Supported
CPQ
Not Supported
Dialer
Supported
Email Sequencing
Supported
Email Templates
Supported
Email Tracking
Supported
List Building
Supported
Meeting Scheduler
Supported
Predictive Analytics
Supported
Reporting
Supported
Sales Gamification
Supported
Sales Intelligence
Supported
Sales Workflow Management
Supported
Sales Force Automation Features
Call Management
Supported
Campaign Management
Supported
Channel Management
Supported
Commission Management
Supported
Contact Management
Supported
Contract Management
Supported
Customer Database
Supported
Email Marketing
Supported
Field Sales Management
Supported
Lead Management
Supported
Opportunity Management
Supported
Performance Metrics
Supported
Proposal Generation
Supported
Referral Tracking
Supported
Sales Forecasting
Supported
Territory Management
Supported
Sales Tracking Features
Activity Dashboard
Supported
Alerts / Notifications
Supported
Appointment Scheduling
Supported
Call Logging
Supported
Comments / Notes
Supported
Custom Reports
Supported
Document Management
Supported
Email Templates
Supported
Interaction Tracking
Supported
Lead Management
Supported
Lead Scoring
Supported
Pipeline Management
Supported
Reporting / Analytics
Supported
Task Management
Supported
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Integrations
Authorize.Net
Supported
Mailchimp
Supported
Microsoft 365
Supported
Plivo
Supported
Stripe
Supported
Zapier
Supported
Admin24
Supported
Asana
Supported
B2Metric
Supported
Business Card Reader
Supported
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Integrations
Authorize.Net
Supported
Mailchimp
Supported
Microsoft 365
Supported
Plivo
Supported
Stripe
Supported
Zapier
Supported
Admin24
Not Supported
Asana
Not Supported
B2Metric
Not Supported
Business Card Reader
Not Supported
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