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About

BitPolaris Custody is self-hosted digital-asset custody software for exchanges, brokers, and payment businesses that need to manage private keys and wallet operations within their own infrastructure. It connects to supported blockchains through bridge and RPC pools, with node and synchronization monitoring. Wallet operations can be organized into hot, warm, and cold tiers, while policy controls support multi-party approvals using hardware keys. A reserve-monitoring function compares internal ledger balances with on-chain balances and can flag deposits that remain pending; proof-of-reserves data can be exported. The software supports hardware security module integrations, custom token additions on supported chains, and standby-site deployment. It is offered under a one-time self-hosted license, with a separate perpetual source-code licensing option.

About

Customermates has an open-source CRM core for small teams, with contacts, organizations, deals, services, tasks and custom fields. It provides REST APIs, webhooks and authenticated MCP tools so compatible external AI clients and automation workflows can work with CRM records. The core can be self-hosted with Docker Compose under AGPL-3.0-only. Self-hosted installations use external AI clients through MCP. The managed cloud service also offers Mate, a cloud-only AI assistant, and a separately licensed unified inbox for supported email and social channels on eligible plans. The CRM core, hosted assistant and enterprise messaging have distinct licensing and availability conditions. Public source code and documentation explain the deployment options and supported integrations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Exchanges, brokers and payment companies that must keep keys and infrastructure inside their own perimeter.

Audience

Small businesses

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€15,400 one-time
The self-hosted license is €15,400 one time, or €14,000 when purchased with BitPolaris Exchange. A perpetual source-code license is also available.
Free Version Not Supported
Free Trial Not Supported

Pricing

14€ / User
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Easy setup, intuitive workflow and n8n integration is great for automations. Very affordable in comparison to other CRMs

Cons

  • No phone support and some “advanced” stuff requires automations. No problem for me but maybe for other people.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

BitPolaris
Founded: 2016
Türkiye
bitpolaris.com/products/custody/

Company Information

Customermates
Founded: 2026
Germany
customermates.com

Alternatives

BitPolaris Wallet

BitPolaris Wallet

BitPolaris

Alternatives

Flow-Like

Flow-Like

TM9657 GmbH

Categories

Crypto Custodians Supported

Categories

AI CRM Supported
CRM Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Not Supported
Email Marketing Not Supported
Internal Chat Integration Not Supported
Lead Scoring Supported
Marketing Automation Integration Not Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Not Supported
Task Management Supported
Territory Management Supported

Integrations

n8n Not Supported

Integrations

n8n Supported
Claim BitPolaris Custody and update features and information
Claim BitPolaris Custody and update features and information
Claim Customermates and update features and information
Claim Customermates and update features and information