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About

Bit Assist script is fully optimized. So your application will load super fast and keep customers attention. Bit Assist is GDPR compliant so we guarantee privacy and security for your customers. We respect your users data. We do not track or collect personal data or use cookies. Bit Assist compliant with GDPR. As we respect data law & user data privacy. Through our secured data infrastructure and dedicated features, we guarantee privacy and security for your customers & yours.

About

Do you need targeted feedback? Our Forum lets you create a space for your customers to openly and productively interact with you and each other in an organized way. Our statistics show this will help you to increase customer engagement, collect insights, optimize your processes and enhance brand recognition. Keep track of customer conversations by converting them into tickets. Convert all incoming emails into tickets. Prioritize, categorize and assign them to the right people. Save your solutions, workarounds and best practices into your Treasure Box in order to be able to share knowledge and use for repetitive issues. Help your support team in reducing the time of response and in becoming more efficient. Every customer deserves your attention. Live Chat helps you to be in the right place at the right moment. Start a conversation and provide assistance, when people need you the most and let them be your loyal customers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for an advanced Live Chat solution

Audience

Companies searching for a solution to communicate effectively and resolve their needs

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per month
Free Version Supported
Free Trial Not Supported

Pricing

$15 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Bit Assist
www.bitapps.pro/bit-assist

Company Information

UserEcho
United States
userecho.com

Alternatives

Alternatives

Umami

Umami

Umami Web Analytics

Categories

Live Chat Supported

Categories

Customer Feedback Supported
Customer Service Supported
Help Desk Supported
Live Chat Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

Facebook Supported
WordPress Supported
Zapier Supported
Constant Contact Lead Gen & CRM Not Supported
Facebook Messenger Supported
Google Analytics Not Supported
Instagram Supported
Integrately Supported
Pabbly Connect Supported
Slack Not Supported
Stackreaction Not Supported
Teamstack Not Supported
Telegram Supported
Trello Not Supported
WhatsApp Supported
X (Twitter) Not Supported
Zoho Directory Not Supported

Integrations

Facebook Supported
WordPress Supported
Zapier Supported
Constant Contact Lead Gen & CRM Supported
Facebook Messenger Not Supported
Google Analytics Supported
Instagram Not Supported
Integrately Not Supported
Pabbly Connect Not Supported
Slack Supported
Stackreaction Supported
Teamstack Supported
Telegram Not Supported
Trello Supported
WhatsApp Not Supported
X (Twitter) Supported
Zoho Directory Supported
Claim Bit Assist and update features and information
Claim Bit Assist and update features and information
Claim UserEcho and update features and information
Claim UserEcho and update features and information